Customer Ratings & Reviews

I don’t like that it didn’t come with a disc drive but other than that it’s cool. It’s exactly the same as the disc console without the disc drive. Buy a PS5, you won’t regret it

I purchased a Playstation 5 in January 2021. Purchased the geek squad protection plan. Exactly 13 months after purchasing the ps5 it started overheating and shutting down. I went to have it fixed being i had the 2 yesr protection plan. Best buy says they can't source the parts to fix it ,they dont have another in stock to exchange it. So in my opinion, i should've been refunded. Instead, i was given a Best buy card and now i have to stay online waiting and hoping. Meanwhile, my kids xmas gift from 2 years ago almost, was ripped away and now theres no telling when ill be able to get another. If i had been refunded, i would've had a much better chance of scoring one because i could've used target, Wal-Mart, Playstation site..but instead i have to hope for the best buy..sigh..

I love this console, this is definitely a next gen. The loading times in the next gen games are faster then the Xbox and I’m not surprised. The Xbox series X loads older Xbox games faster but the new games the PS5 is way faster. I definitely recommend this console instead of the Xbox series X.

What can I say? I was one of the lucky ones who got my hands on the great PS5 early from launch day. It is bigger than i originally anticipated. I have no experienced any issues with it. Graphics are awesome and as a Playstation fan I couldn't wait to get down on this. My kids love it too!

This was one of the hardest things to get a hold of, I tried to get a pre order and never got one due to the bots and then when they finally released the bots were at it again. I finally was able to get one days before Christmas through the Best Buy app. This is a great piece of equipment

As someone who has had a base PS4 for the last 5 years the PS5 is an excellent jump in quality. The Playstation 5 is everything I expected and more, it is filled with small quality of life improvements and huge technological leaps. I can not wait to see the limits of this console be pushed.

!!!!! Thank you Best buy for coming through and the awesome service and communication through this purchase, you gained a new regular customer. Packed well, had a couple days after release, they communicated with me through email until I had it. Very pleased. Awesome unit, reccomend to all!

The Playstation5 is second only to the XBox Series X in gaming supremacy. They're practically the same but the Xbox has Game Pass Ultimate going for it. Otherwise, the PS5 is an excellent choice and is actually more popular. I think it comes down to whether or not you want to look cool, or have the best product. Kind of like Metallica vs. Megadeth. Metallica is more popular and has by far sold the most albums but Megadeth is the superior and more talented and technical band. If you want to be trendy, get the PS5 but if you want the best gaming experience, go with the Series X.

FINALLY!!!! if you're into the digital era, this is for you. No disc, nothing, however you will need an external HD. Games will fill that space up quickly lol. However, it is slimmer than the PS5 disc and it's also quiet. Worth it, hopefully you can grab one soon.

Besides not having the internal expansion, there are still bugs for external expansion. I’m loving the console, but don’t recommend it for children or less tech savvy folks yet. As an early adopter I expect some bugs, but if you aren’t prepped for that reality hold off a couple more months.

Thank you yet again Best Buy! 3 out of 5 Playstation I've had are thru these guys. And yes the system itself is sick. Gorgeously looking andthe UX is silky smooth. Yes there are issues with the bugs but that was to be expected. Cheers to the dawn of a new era and generation of gaming to all!

Greatest console I have ever owned. It had it's issues at launch but they are all worked out now. The exclusives are all so good that 70% of my top 10 list is all ps exclusives. And it runs games a lot better than my 1k pc. Very good system for a very good price.

Was able to pre-order this and got it on launch date. Been amazing so far, no issues. Love not having to worry about disc clutter and can just turn on the PS5 and play right away. Constant game sales in the playstation store makes it easy to get great games at low prices.

Not so many games as of right now. If you are planning to buy one, wait for another 2-5 months. But good replacement for computer. (I tired of having hassle with constantly cleaning it up) Wanted something chill, even-though it's more expensive in terms of games.

Very powerful console, with a 4k bluray disc player that is backwards compatible to the PS4. This is the version to get and packs a lot of tech for the money at MSRP. I'm not a fanboy, both platforms are great, get what you can and enjoy it.

Very hard to get, got charged twice, but at the end they gave me My refound. It was worth it, everything perfect with my ps5, happy I didnt have yo pay to re sellers. Hope they make more so people can Buy on official stores, and not re sellers.

Very powerful console, plus the dualsense adaptive trigger really makes you feel next gen. Wish there were more PS5 games available at launch and a ready m.2 expansion. Overall, very happy with it, not as powerful as a tower pc obviously but you can’t beat 500 bucks.

ARE YOU KIDDING ME. THIS IS A GREAT BUY EVEN IF IT TURNS OUT TO NEED MULTIPLE UPDATES. Looking at how hard it was to get this console version makes it the buy of the year and it’s only JANUARY. My family will benefit just from NOT having to search anymore and it from our store BestBuy

Love the great design and the cool color, looks so neat and nice. it run great, have so much great fun with it. everybody love the new Sony Playstation 5. Run great, and have 1TB.

I get it. It’s powerful, fast, and new. But there are no games!!! It does make some older games look better but in the end does it really matter that much!?Games make the console! I’m sure I will update this review once more games come out but so far there is just nothing worth mentioning. It had ONE launch title and even that was a remake. I’ve had no hardware issues to speak of though, so that’s good. For now if you have a ps4 I wouldn’t rush out and try to find this still elusive console. Stick with what you got for now.