Customer Ratings & Reviews

Awesome console, just had to fight multiple gladiators to actually get it. If Sony would actually step up production to reflect the demand, I’d give it a solid 5 stars..

I bought it mainly to watch 4K movies. We all know the PS5 currently doesn't have any games (lol) but is a great source of multimedia. The menu is a bit confusing, specially when compared to the PS4, which there was no need to change.

Was able to make order my PlayStation 5 online when Best Buy did an unannounced restock. Was able to pick up my PlayStation on Christmas Eve, a few days early then posted. Overall the PlayStation 5 has lived up to its expectations and is a great gaming console.

Sony again has delivered an exceptional gaming system. It is unfortunate they were not able to produce the number of units planned for release, but I assure you it is worth the wait. Only issue encountered in the last 6 weeks is one single freeze during game play.

Been a playstation fan for awhile but this has been an awesome experience. I love the free games and the quality of the processor has been an amazing upgrade from the first gen ps4 i have. Great console and i look forward to seeing what games come out.

I can't recommend this product enough! It's a big step up from the previous PS consoles. Loading time has been greatly reduced and the picture quality is amazing. It may be difficult to get your hands on but it is definitely worth it!

The best console out there. Just wish it had more storage space. Only holds about 5 or 6 games before you have to start deleting games.

Amazing. I managed to get this and the Series X and this feels so much more next-gen than the Xbox. There's no real next-gen games that justify the upgrades yet but if you have the chance to pick one up I highly recommend it. The future is bright for the PS5.

There are missing features (such as trophy level progress on your profile) from an OS level that will likely come with updates over time, but overall this has possibly been one of the largest generational leaps from a hardware + software perspective console wise.

Overall has been awesome! The controller is cool. Games perform good and easy access to media apps. My only complaint is I can't place mine vertically without it making a loud noise while running, but it's quiet and works fine when positioned horizontally.

Awesome system has a few little issues as all new products do overall it’s a great system and with the wait! But would suggest not using Best Buy’s coverage plan I’ve been waiting for a replacement controller for a couple months now! Claim was on November 27th

The Playstation 5 is The best home console ever made.. There is nothing like it. This is exactly why, sony is the leader of the industry. The newest playstation is everything it promises to be and more Simply Astounding!

The case makes this thing cumbersome and ugly. It is not designed well at all when it comes to that. However I’m ok with the rest.

I like the system a lot I just wish I could expand the storage already. Not having the disk drive makes it hard because I can’t have all the games I want on there.

The digital version of the ps5 is definitely a good value compared to the disc. Given that almost all my games are purchased online and I rarely by discs I couldn't be any happier. Additionally Best buy makes the online buying process so smooth. Love it!!!

Love the PlayStation 5, from playing alone to playing with friends is always fun. Games load up quickly and very fast processing with dope controller feedback when playing ps5 games. Wish the microphone on controller was better but nonetheless nice controller.

I never write reviews but writing this as a big shoutout to the staff at Best Buy Hawai’i Honolulu on Alakawa Street. Huge line to pick up ps5 and the staff was working tirelessly and got us out of there in no time. Definitely went above and beyond. Enjoying my ps5

Great system. I thoroughly enjoy it. There has been a few blue screen errors but sadly I expected that. I’ve been really having fun with this super powerful console.

This console is amazing! It has truly opened up a new era of console gamingl From the high quality 4k gaming, to now possible 120hz speeds, this console rocks! Also can double as a great 4k UHD Bluray player for watching new releases in the best quality.

Looks great, fits my center perfectly. Virtually silent machine! Cyberpunk has crashed several times, but that’s not on the PS5. Other PS4 games play infinite times better, with little to no load times!