Customer Ratings & Reviews

So far the item works really well. It has a lot of features that I'm looking forward to using. Waiting on more exclusive games and ps5 games to take full advantage of the system. I would suggest to not put it in rest mode and just turn off when you are done.

Got my console today. So happy it came a day earlier and managed to play and stay in on a Saturday night. Staff was really friendly and made sure service was well given.

Almost worth the wait. The system is great but the launch, depending on your gaming preference, could have used more games. Controller feels great. System is huge!

The product itself is good. No fan noise, load time is a lot quicker than the PS4. Reason why is not a 5 star is because this thing is a huge compared to the PS4.

I bought this for my 11 year old grandson for Christmas. He told me the graphics are awesome, it’s way faster than the PS4, snd I noticed that he was consumed, which says that he was thoroughly enjoying the experience. He’s happy, then I’m happy. We love it!

was lucky enough to nab one upon release date and it has soooo many hardware issues, lost ALL my progress in sackboy and really broke my heart. a lot of the apps and games are still crashing mid-play. hopefully just a matter of software upgrades to solve them?

This console is literally the best! When you buy this console, it'll be equipped with signifigantly reduced loading times, ray tracing, up to 4K 120 FPS gaming, the best online experience and user interface and aesthetic. If you're a gamer, this is a must buy!

A speedy improved console, really love the quality Sony put into the new console. I bought the UHD 4k Blu-ray version, the player held its own against my dedicated player for video and sound quality. The controller is a great upgrade from the ps4 controller.

My boyfriend wanted the PS5 and I tried so long to get it and BestBuy finally had them in stock. Works great. Very easy to use if you are used to playing play stations. If you are an Xbox person it takes a little while to get used to.

Only game it 4 stars due to a couple of crashes and that should be fixed w/ system updates. Overall an excellent next-Gen console with great games (Miles Morales)!

Took a little while to get here and was a little dirty but it works perfect, is there anyone you guys could send me another ps5 for my son I will pay regular price.

This was really hard to buy, but I'm glad it eventually worked out. The online ordering process screwed me a few times and I lost it when entering payment info. Having the app open on multiple devices was my saving grace.

The next generation is here with this one ! I have the Series X and the controllers on the Playstation are waaaaaay better than the Series X. I'd still recommend getting both at some point this gen, but I'd get the Playstation 5 first because of it's innovation.

Bought it as a gift but made sure I got to check it out. I was under the wrong impression that it was going to play ALL playstation games from the beginning but I may have remembered the rumor and not the press release. I waited forever for it.. so far its a PS4 on steroids. The thing hasn't truly wowed me but maybe because I dont care about the light features like some may. The multitude of rats in the Plague Tale game is impressive though!!! They don't yet have the games I would want to play yet but It's worth getting but keep your previous systems.

Once I managed to get it in my cart and finish the order everything was smooth. The ps5 arrived at my local bestbuy in a little under a week and it was nice and easy to just drive up and have it put in the back seat. Once set up the system is lovely

great next gen console. it is more quiet than ps4 but not silent. games look awesome though and perform smoothly, however some next gen titles are still 30 fps.

It's big and it runs quiet which are great, but there is nothing really to play on it that's worth a dang.....makes for a great PS4 Pro Pro though

Great system and graphics. Sucks to not be able to have a library of games you can take to your friends house, due to digital only.

Had it less than a week and it broke down. Stopped putting out a display when you turn it on. During that time the gameplay and graphics are amazing! FF7 for PS5 is unlike anything else! That being said, customer service was actually American, and super helpful, but they told me it will be 2-3 months once they receive the system, it took over 3 weeks to get the shipping box. Going to drop it off now. Still better than un named competition!

Although it is difficult to get it is so worth the price tag. I play on it almost every day and I don't get bored. It is important to upgrade your monitor to at least 120 HZ that way you can truly enjoy this beautiful piece of technology.