Customer Ratings & Reviews

I can only provide you with a review of the online ordering process since my son hasn’t let go of the controller long enough to let me see the system in action. From what I hear he’s nominated me for Mom of the year! Thanks Best Buy

It may be hard to get one of these at the time of this writing but heres the main thing you need to know. 2 games that are what youll be playing which is Miles Morales and the packed in Astros Playroom are amazing, but the system itself isnt stable, it crashes alot, and Call of Duty Cold War even does this to the point where people are reporting it bricking their systems (same on the xbox side of things). So I dont see a problem with waiting to late Winter or Early spring to get one when games like CyberPunk 2077 get patched to fully utilize the systems power and fix all the major launch bugs!

Going over hardware and software. Not going over the every exact technical specs as you can easily look that up. Software can change overtime, this is review of software at launch. If any hardware hiccups or failures in near future I'll update this review

Finally managed to get one in the cart and actually check out. AMAZING. Took some doing, but worth it. Great system, no complaints other than the husband has taken it over. Now I'm just on the hunt for the dual charging station ... wish me luck.

Love this console. It functions perfectly as a gaming console. The load time is blazing fast. I also use it as a home entertainment unit. It has all the apps. I wish the ssd would have been 2 tb instead, but I guess with this pricepoint that is impoosible.

Love it. Glad I made the jump to next gen early. I think the interface and menu setups are dope. Love being able to get into games quick. They made it super easy to stream also and the accessories are mint. Only issue is it heats up my room a ton.

This is a great system. Chatting with friends has never been easier and downloads/ loading screens are a speedy afterthought. The UI needs to be tweaked but that's expected because it's new. Definitely worth the money if you can get your hands on one.

Very happy with console performance. Only downside is relatively low internal memory compared to game file sizes and average controller battery life. Overall, still really enjoying gameplay and graphical capabilities.

PS5 has great potential. For the most part it’s just PS4 games running in 4K and 60fps in 2021, which is nice if you have a 4K HDR TV. Only once more next gen only games come out will we see its true power. Can’t wait for Ratchet and Clank Rift Apart!

The system itself is a truly good value that brings a solid performance improvement over the long-lived PS4. However, it loses two stars because of how difficult to obtain one is, a lack of truly new games, and very little improvement for PS4 games running on PS5. If you're aggravated about not having one, take comfort knowing there will be much more fun to have with it in the next year when they will be presumably easier to purchase. Good luck!

I've owned the console for over a year now and have zero issues with it. We're constantly getting updates to make the experience even better and now we can even order official faceplates to change the color of the console.

Was able to pre-order order the first day available. After what seemed like a yr I finally got it. I must admit I wasn't expecting it to be as heavy as it is but it's a beauty. Hooking it up and transferring what I needed from the Ps4 over was a piece of cake

Nice upgrade fom ps4. Graphics are better, but it's evolutionary not revolutionary. Wish it came with more HDD space, which is why I got the disc version.

I was lucky enough to get a ps5 last month and im very impressed with the console so far and alot of my ps4 games got free ps5 upgrades which is nice i would highly recommend it to a friend or a family member

Might have some issues if the HDMI cable isn’t to spec for HDR TVs. I initially used my install connection and had issues until i used the stock HDMI directly to the TV.

Great console. Lack of games currently & poor controller design holds it back (Controller is prone to breaking easily just like Joycons & Xbox controllers)

Awesome. But can’t wait for updates because certain features are gone that are missed. (Internet browser, PS Live, background image option, friends list organization, and folder options for your games are the ones that I can think of from the top of my head)

I have been trying to get a ps5 since the original drop, everytime they run out right away, the way you guys dropped it that day was actually very helpful and j want to thank you for that. The pick up was easy too. Got it that same day. I love best buy.

Great to play game that are for the new generation like demon souls or godfall. But if you aren’t in a rush for those two game and if new games keep being backwards compatible. The need for the new PlayStation 5 really isn’t necessary at the moment.

My only complaint (more of a nitpick) is that PS5's backwards compatibility pales compared to the Xbox Series X|S, which supports not only Xbox One but a good chunk of 360 games and even a few OG Xbox titles. Aside from that, the PS5 is a fantastic system!