Customer Ratings & Reviews

I love buying here at Best Buy because their fulfillment timeframe is really quick. One doesn't have to wait for weeks for just one order even though it's items that are high in demand like video game consoles.

System works awesome but one of the controller triggers stopped working properly. Had to purchase a new one. Other than that I would highly recommend

Fast system games are awesome only thing Is the system build is huge. But make space it is well deserved. It is also quite only noise is the disc when spinning but In a tense session on a game you won’t notice. Don’t have second thoughts just buy.

Upgraded from a base Xbox One so I finally got to experience all the PlayStation exclusives and more which was hella satisfying. The console is nice as well as the UI. Looks and sounds good too. Definitely worth it.

Have not played yet, but Best Buy did a great job providing a great pickup experience for the PS5 before Christmas. I was disappointed in the online shopping experience with inventory replenishment, but most retailers pages crashed like theirs.

The PS5 itself is a lot of fun, and PS5 exclusives are enjoyable, novel experiences especially with the addition of DualSense and Tempest 3D Audio. I’m currently enjoying the improvements to Ghost of Tsushima with the Directors Cut upgrade. I am looking forward to several upcoming releases, and will continue to be satisfied with my purchase. I suppose my only real grievance is how ridiculously difficult it is to acquire the consoles. Hopefully, Sony and Microsoft can improve their production once chip issues ease up.

I had to return the first one because it literally did not work. I was able to exchange it though and this one has worked well all these months.

Despite not having true next generation games, it makes an excellent media center to watch 4k movies, stream shows and such. Also great for ps4 games, as loading times are much faster. Can't wait to play next gen games on here. I'm happy with it.

Digital Edition PS5 brings gaming to the EXTREME! Insanely quick load speeds, incredible graphics, especially when playing a game designed for the new console on a TV that supports 120 HZ. Only complaint is that it took so long to get one!

Amazing service, quick & easy pick up less than 1 min. Literally walked in got my PS5 & walked out no problems or issues. For anyone still trying to get a ps5 I wish you luck & enjoy when that time comes : )

I enjoy it! I feel this despite waiting an additional 2 days after initial launch, that being an ineffective method of receiving it in a timely manner in regards to preordering it with coupled expectations of an on Launch day delivery - along with the fiasco that was attempting to purchase the system on pre order day being executed in poor taste. And specifically about the system it lacks, some of the features it’s next gen competitor has. The latter sentences being my personal evaluations that are somewhat fact and opinion for ratings purposes, now beyond that, Well done.

Next level awesome. Everybody wants it for good reason. This thing is beast and the size just makes that even better. Don't listen to the nay sayers on the size, it is not some unmanageable thing. It will fit in most setups one way or another.

For some reason since I got my PS5 I've had lots of issues, more than I am used to with a Sony console. I'm on my second repair that I need to send into Sony. Aside from the (hopefully) one-off issues I am having the console is fast, stylish and can seem to handle all of the games in my library. If it were not for the technical issues I have dealt with this would be an easy 5 star review.

Haven’t used it yet as it is a Christmas gift for my son, but I can’t wait till he opens it up and we can play. Have heard nothing but good things and o my some small problems that is expected tho with a new launch. Hopefully it’s worth the wait.

Got this for myself because I've owned every PS console since the beginning. I was a no brainer to go with the next console. I was lucky enough to be able to secure a preorder back in September. if you are able to get one for yourself, do it!

Almost impossible to find but i'm glad i was able to purchase the digital version. I was aiming for the disc version but i'll take what i can get. Just need to be careful with all the downloads and updates.

Christmas gift for my kids. They’ve already swore off every gaming system they own because this is the greatest thing ever in their opinion. 13, 10, and 7. They’re in love with the graphics and the sensitivity of the new dual sense controllers.

I think it was worth the wait. I must say I’m happy with it, I transitioned from Xbox to PlayStation and I don’t regret it at all. For those who are waiting for it, it’s worth the wait.

Easy transaction with curbside and love the console! It's smart if you can add a console to your cart even if you can't check out with it during a drop because the next drop it will be an easy checkout since it's already in your cart.

I was soo lucky to get one. And to be honest it is worth all of the hype. I could not be happier. The game quality is amazing. Cant wait to see the new GTA game on this new system.