Customer Ratings & Reviews

I was luck to get PS5 via Best Buy. It worked as you would expect. Just beware the external drive must be less than 8TB in size. Even-though the format may show a smaller size, the PS5 will recognize manufacture size.

Such an amazing console and the controller excites me so much when I play Call of Duty. Fast installation as well. Cons: Disc Drive is very loud when trying to install games Game shuts off automatically Hopefully this is a software issue

I’ve had every playstation to come out and like those, I absolutely love this machine. The free games you get with it is a major bonus. A lot of titles I never got around to playing. Overall, very happy

I've own many consoles and this one is by far the best! No issues with it so far. Like any Sony product, they are expensive but very high quality. No wonder these things sell like hotcakes. Very highly recommended!

Best gaming console ever made!! And it isn’t close!!! The controller is next level!! The 4K technology is out of this world.... make sure you have a 4K HDR TV to take full advantage of the system’s technology. This is a must have!

After trying forever Best Buy really came through. The curbside pickup was an hour away from my home but hey it was worth it. The guy who brought it out was also real nice and put it in my trunk for me. Great system and great service

At long last, I finally got one of these. I have been trying since November of 2020. I have to say that I am glad I waited instead of buying PS4. It is much better and faster than any console I have ever used.

My fiancé loves the game a lot he all it 24/7.But the controller are not good I had too buy him like 3 already.They need too fix them better.The controller is always expensive.

What can I say you probably don't already know? The Playstation 5 is a phenomenal system with many positive upgrades from the Playstation 4. I am particularly looking forward to no longer hearing the constant random beeping from the PS4 lol.

All associates were good in helping. Especially store manager! I feel very fortunate to have been able to preorder the ps5. Loved how best buy made special time slots for preorders to be picked up. Was very pleased with that. I love best buy

I was lucky enough to pre order one. So far the system has been great. For me the controller is the highlight. My only complaint so far is that it did freeze on me once during a cod team death match. Hopefully this problem doesn’t continue.

We live the game except we had to rerun it due to it crashing and everything g was erased al because it was unplugged while on. This has never happened with any other PlayStation we have opened. Thank God for protection plans .

Loving the PS5 so far. I'm using it on an LG CX 55' and it's a beauty! The DualSense controller is also just incredible. Play Astro's Playroom once you get the system, it's the best way to check out the new DualSense controller. PS5!!!!

It’s worth the regular price! I waited 2 years before being able to purchase on in the store. I am glad I waited because although it’s a great system, it’s definitely not worth a grand.

This console is by far the best one Sony has put out. The gameplay and quality is amazing and is definitely with the upgrade if you can get your hands on it. Upgrades all around make first person shooters 10 times more fun to play

Night and day from my original PS4. It’s fast through the dashboard and loads game invites and party chats fast. Graphics are amazing and runs all my PS4 games From my external hard drive with ease.

Tough item to acquire but kudos to Best Buy for making it as fair and smooth as possible. I’ve always been an X Box user but the newer PS5 controller shape is something I’ve wanted to try out. Thank you!

finally was able to snag this bad boy and im happy to say it did not disappoint! thank you best buy for the opportunity and to everyone who camped out that day im glad you were able to get yourself a ps5 as well!

Thanks Best Buy, your one of the Very Few that have not jacked up the price on the PS 5....You make it affordable for Everyone, Thanks Your Members Appreciate it....My Grandson will be very Happy this Christmas.

Major upgrade over my PS4 and I'm very glad I bought the disc version. Now just need to pickup a 2021 model tv that has hdmi 2.1 so I can get the best experience out of the PS5.