Customer Ratings & Reviews

Excellent graphics. The console is a little to big in the spot I wanted to put it in but the design of the console itself is awesome.

I love it. I have the series x as well. But this has kep me occupied because I didn’t have ps4. I signed up for ps+ and you get 20 free games, most of the ones I wanted to buy except for Spider-Man. The load times are non existent.

Day 1 of owning the ps5 changes who you are... I am now a cult leader that summons fictional chars from 80s movies. Its alot of responsibility but someone has to summon an army to fight the xbox cults.

Bestbuy's good system in order to purchase a PlayStation 5 including sending an email to keep bots away and releasing inventory gradually made the purchase seemless and painless. 10/10

Unexpectedly awesome, great game console, awesome features, wouldn't have thought of its great system, got lucky to get one by beating the bots. Playstation, you never disappoint, thank you, stopped playing for 7 yrs im back at it again.

It’s the best console on the market with a great launch game lineup. If you have a PS4 you can transfer all your data easily. Only complaint is the system has crashed on me a few times. I’m sure Sony will roll out updates to fix these issues

PS5 has superior loading times compared to PS4. I play most all downloaded games and times after downloading updates to installing on PS5 are MUCH faster than PS4. Waiting for more PS5 games, but this far am supremely impressed.

Great graphics, I can get the full effect of my TV now. I had to replace my controller already, after 2.5 months of use, due to "stick drift" which I had never experienced before with the PS4 controllers. Fortunately I bought Geek Squad protection so they replaced it but from what I have read online it will be an issue that most likely will happen again. I bought another controller so I can swap between them to try and keep the wear to the joysticks minimal to hopefully avoid the drift issue in the future.

Thank you to Best Buy and the Best Buy team for making this purchase happen. I know my nephew is gonna be trilled when he opens his gifts for Xmas. Now I just gotta get 2 more for my other nephews wish me luck !

This console speaks for itself ‼️‼️ it's the fastest selling console in the HISTORY OF CONSOLES‼️‼️ if you're here then you probably don't need to be sold on it.. It's the most sought after, & the HARDEST to obtain

I got it, I actually got it. To all those who didnt think I would ever get it, in your face. I now hold the power of a thousand suns in the palm of my hand. I am now unstoppable and will be coming for those who didnt believe in me.

Love it! Have not had a Playstation since i was a kid. Worth every penny and happy i was finally able tobget my hands on one

I was ROCKSTAR on Christmas when this little baby was unwrapped. This was harder to get than so concert tickets I got in the '90's. It has fantastic new features and all of the data from the PS4 transferred over without any problems.

Works better than my PS4, but it’s huge and makes a whirring noise that grates on my nerves. The Best Buy portion of the purchase was flawless.

Next gen gaming console, what more is there to say? The hype, features, and games preceded the console and it lives up to every bit of hype. This is my first PlayStation since I got a PS2 when they came out, I’m definitely a PS fan again.

My BestBuy location was good with e-mail and text notifications for the most part, but on the pick-up day, I was told the product was delayed and will arrive the next day (in reality, as soon as I went home, I got a notification that it was ready for pickup that night, but I didn’t have enough time to go all the way back). The employees at pickup were nice and helpful, though. I will definitely consider shopping here again in the future. The product itself works great and is a lot of fun. I highly recommend it if you can get your hands on one.

So far the PS5 has been great. Super excited that I was able to get one through Best Buy. Pick up was super easy. The box was not in the greatest shape but I count myself lucky to have one. Plus it works fine so who really cares.

I finally got a PS5 I stood in Best Buy's lying overnight for 9 hours and finally got one I honestly didn't want one from any other store and I immediately put insurance on it I feel so lucky I love you Best Buy!

The storage amount in this console is terrible. The way you fix it is nonsense. Nothing to si with my Best Buy experience, just the product.

When comparing from the Base PS4 and the PS5, Its the best upgrade ever as I have been using the Base PS4 since 2014. Upgrading to the PS5 was the best. Would recommend this item if you prefer disc and if you have disk for PS4.