Customer Ratings & Reviews

I don’t really need to explain too much, except that its big heavy and absolutely incredible , love the fast UI, the graphics quality , got two actually one for me and one for my brother, IF you see it in stock , don’t hesitate

Never thought I would be able to buy one but we made it. Great console, you know the specs, it can do it all. Astro’s playroom comes with the system; it’s an absolute GEM. Can’t wait to log in 200 hours on Sackboy: A Big Adventure.

By far the best buying experience. I had to buy both the ps5 and x box. Best buy had the best online experience. I didn’t have to refresh the browser, once you clicked on it, it held your place until it was time to purchase.

Great console so far! The scalpers do ruin the experience for a lot of people sadly but the day ps5s are more widely available will be a great day especially when scalpers have to sell closer to MSRP or be stuck with them :)

Have enjoyed my ps5. It's so much faster than my ps4 pro and the UI is a lot nicer. My only complaint is the controller doesn't seem the most sturdy for high competitive fps use. For normal everyday use it would probably be fine.

Not as great as the Xbox but great for resale value. I have heard that they are fast but I can't imagine that they will be better than the Xbox!

AFter a very long and exhausting search, I was FINALLY able to get a PS5!!! So far there are zero issues to report. We have played next-gen (PS5) disk/downloadable games, and PS4 games without issue.

Great console with great capabilities out of the box. It wasn’t too hard to get my hand on one of these when Best Buy did their drop. Seems like the scalper market is saturated so these shouldn’t be hard to come by pretty soon.

I acquired this amazing machine after being one of the lucky few to get thru the online check out during a mad mass rush. I hope one day Joshua will also be quick enough to push the 'add to cart burton's so we can play PS5 together.

Easy set up and integration with my existing PSN account. Games run and load smoothly and quickly. Downloading digital games to the system is much quicker than the PS4 and allows me to quickly get into new games at will

I love the PS5. This console really feels Next-Gen to me especially with the DualSense controller. I'm excited to play more PS5 games because of the capabilities of this console.

Great graphics as long as you have a 4K display. Wish the unit wasn’t so huge. Hope they will eventually come out with a slim unit

Finally got lucky and was in the right place at the right time in the store when they just got a truck in. Been trying to find one since it’s release but it was definitely worth the wait.

Came earlier than expected. System does have its faults but that’s a Sony problem that has nothing to do with Best Buy. Best Buy did there part and fulfilled my order. Also the way they packaged it assure my system wasn’t damaged

Nothing much to say here, it's a playstation console so of course it's gonna be pretty awesome. I haven't had any issues so far and I know for sure it is going to last for a while like its predecessors.

A huge step up comparing to last generation. Quite and runs cool, very little fan noises. The control is excellent build quality with long battery life. 4K 60fps looks really impressive with HDR on. Very satisfied with the product.

I haven’t used this but I hear it’s great. I sold it just to make a profit. The box is nice and value is great for reselling at the time. Got it on a online drop with Best Buy and it was easy to get.

I had a great experience picking up from this bestbuy store. Jeff helped me out and he was amazing. He brought out my items to the car, was very pleasant to talk to, and overall a great young man.

I know It’s still very challenging for anyone to secure a PS5 but I feel as if with all the consistent restocks Best Buy has been able to do this is the best place to purchase one from. Very secure and easy checkout process!

Best Buy had the best purchase system for the PS5, both I and a family member were able to buy it at best buy, once you chose the store to pick up it gave you a time to wait for checkout, and the console arrived in perfect condition.