Customer Ratings & Reviews

I was surprised that I secured a PS5 would be an understatement. I had been following a few Twitter accounts dedicated to drops for about a month like everyone else and it appeared I would never get one.

Fun system great graphics. Best of luck getting one. Be patient when ordering if you click too much freezes

I have 3 gamers in my home (Husband & 2 Son's). They all have their friends they play with, however, the best is when the 3 of them play together (either just the 3 or the 3 along with their friends).

I enjoyed ordering this product online (website). From "Add to Cart" to checkout, the product went out-of-stock but the site allowed me to search near-by stores (100 miles+) and picked up right where it left off.

Its a good console, not a ton of new games out right now to take advantage of the hardware but it does feel next gen

Nice upgrade to the PS4. Great gaming possibilities/graphics, etc. Wish they did a little more to improve the wi-fi reception.

Amazing console, and much better with PS Plus Premium. Not quite a good as Xbox Game Pass service, but still close. Will keep me entertained for a long while.

Waiting a long time but finally secured with Best Buy!!! Excellent check out process and works class customer service once I picked up in-store!!! Friendly staff at Baileys in Virginia!!!

I have bought all of my kids playstations from Bestbuy and never have i had any issues. So i have now purchased 2 PS5s from Bestbuy and had earlier pick-ups than what they told me. Kids a very happy.

It’s almost perfect! The only thing I have to complain about is the box was all beat up :( I don’t expect Tim’s to be perfect but sucks to receive a beat up ripped box and having to check to see if everything is ok.

I tried for months to purchase the PS5 & I was finally able to obtain it through Best Buy. The transaction was easy & there were no issues with pick up. My son was so excited & loves it so it was all worth it!

Absolutely fantastic console. Demon's Soul's is amazing and provides a good challenge. The system is backward compatible with 99.9% of PS4 games and is extremely fast at booting up games. Definitely recommend 10/10.

Even though I have a nice gaming computer I still use my PS5 just as much. Tons of backwards compatibility with older games and plenty of new titles to play as well

This thing is HUGE! I’m still iffy on the design. But the controller is insane! I’m always excited for PlayStation exclusives. I still don’t understand why new consoles only have 1 TB hard drives tho..?

Really amazing from the moment you turn it on! The controller is so solid! That mee tech in there is going to be GAME CHANGING once devs get a grip on it. I’ve never had such a smooth gaming experience!

Love the console. Has some glitches but that's some what expected out of any new hardware as long as it doesn't break completely!

Amazing console as you all know. The only issue is that there isn’t many multiplayer games update for the Ps5 just yet. My order was also ready for pickup within a week and there was no trouble picking it up.

For this generation, the hardware got a huge update. The SSD, CPU, and GPU. I even heard a rumor that Sony is selling PS5 at a loss. But this can't change the fact that there is not enough good game on PS5. I mean PS5 only, not PS4/PS5. I sold my PS4 pro after I got my new PS5. Generally speaking, not a huge update for me. Playing the same game, and some features on PS4 even got lost if you play it on PS5.

I love the system!! Thank you Best Buy for helping make it available to actually human players who want to play the system and not the bots that are trying to resell to make a profit.

It took a real effort to get this console, bit it was well worth it. Streamlined set up and seamless transition from PS4 to PS5.