Customer Ratings & Reviews

I have 2 PS4, the original and the Pro, and the PS5 is better in every ways. Better graphic, faster load time, easy to use menu/interface. A must have if you are a Playstation gamer.

Great system, lots of new and innovative features compared to PS4. Contrary to many complaints, system works perfect. Only one random crash, fixed with software update. Exceptional gaming experience.

Ive been a long time sony user , I do not like giving a harsh review on the ps5, but design on the quick screen isnt very user friendly. Imo its frustrating. Coming from the ps4 where it showed who was playing the game you currently are playing has been scattered around so you now have to scroll through your friends list and see who's playing what. The way they flipped the home /quick screen menu is very aggravating. Would be nice if they let you change it the way the ps4 has it. NOW the controller is where most of the frustration comes in at. Weak battery life, uncomfortable to hold and the design is so so. Now my hands don't sweat hardly when using it so that is nice. But my hands get sore from just holding it. Overall im adjusting to the changes they made coming from the ps4. So time will tell, its a large console but is pretty nice layout aside from the things I've mentioned. Also for some reason i have to disconnect my lan cable sometimes to "refresh" the connection.

Worth the price. Right now there are limited games but having the system be backwards compatible is amazing! Many games have been upgraded or have faster frames bc of the better tech

Xbox Game Pass is the best value on the market for gaming, and unfortunately PS Plus doesn't match up. In the past years, most people preferred Sony consoles because it had more / better exclusives. This used to be the case. At this time neither next gen console really has a decent number of exclusives, (and any Xbox games can be played on PC if we're being technical). My Series X is also WAY more powerful and runs way higher end games way better with better FPS and quality. Unless Sony makes a huge overhaul to compete with Game Pass, or adds a boatload of exclusives, I can't fathom recommending it over an Xbox for this current generation. The only people recommending PS5 over Xbox are those that are blindingly dedicated and not keeping an open mind to view the pros and cons.

I was so surprised to be able to snag one of these on launch. Bestbuy handled their launch day sales and presales expertly. They’re the only company I trust with my electronics and appliance purchases.

Works great, kind of wish i went with the digital one because this one has very limited memory and i had to buy a hard drive to avoid deleting games

Love my next gen ps5! Already played the new titles and enjoyed them a lot. My only problem with it is that Warzone is rapped at 60fps, they should update that as Xbox already plays at 120 fps.

The PS5 is a must have if your a gamer so many new options with the console, They just did such a great job on the Next Gen can’t wait for to play all these great amazing Titles that will be coming out!

My son loves. He was so excited to finally get it. Nice graphics. I love that he can play his PS4 games as well.

If you can get your hand on one, you can understand this system has a whole bunch of exclusives that make the price worth it. Love mine and hopefully everyone can get their own.

Awesome! Works just as expected - Got the DISC version to watch 4k movies. Deff a nice upgrade - Worth the price difference just for the movies as disc plays much better quality.

Great console of course! I went back to the ps4 and I was already getting irritated of how slow the ps4 was so this is definitely an upgrade well needed! No complaints what’s so ever.

Even though it took a long time for me to get one the product is great no issues can’t wait for a monitor to come out with 2.1 hdmi so I can take advantage of the full potential of the this ps5

i was one of the lucky ones to preorder on 9/17... after a gazillion errors when trying to submit payment. mission accomplished!. love the new console!

Can't wait to get home everyday just to play my PS5!!! I spent 2 months doing everything I could to get one and was finally successful with Best Buy. My pickup experience could not have been easier.

What's to say that hasn't been said? Just a fantastic system with the only downside being the storage.

It works as expected. 4K HDR looks really nice and while some games have bugs once in a while, lots of good features. Great improvements on PS4 games and lots more PS 5 games coming soon.

This was excellent for me. They kept me updated and let me know when it would arrive. I had to change the order for my dad to pick up and they were very understandable. A good job on everything.

Arrival of item was very fast and it was a very smooth purchase! Very satisfied with my purchase. The pickup person was also very kind as well. I'll be sure to purchase here in the future for sure.