Customer Ratings & Reviews

My purchase experience was smooth and efficient. All necessary information and updates were delivered promptly, and the pick-up process went without any hiccups.

My experience was great. I placed my order online and did in store pickup. Very pleasantly greater at the door and pickup was very efficient. I would recommend Beat Buy to all of my friends.

Love it.. only thing I don’t like is there’s no web browser .. as of yet. Hoping PlayStation fixes that issue because I’d like to keep illegally searching for movies to watch for free

First ever PlayStation and it’s impressive. Not as intuitive for me as I’m not a gamer but I manage to get around.

Love this console... way better than the ps4 but it does have some bugs and problems. Maybe due to a rushed production but aside from that! I recommend! (if you’re able to get your hands on one).

Not make exclusives compared to last gen but still has some bangers like GoW

Love it. Kids love it. We like playing games like Little Big Planet. I like that the controllers are chargeable vs batteries (like the XBox controllers).

I don't have much to say. I got it for the exclusives, not a fan boy for playstation or xbox. Ive had almost all the consoles on xbox and playstation. I just love tech and that's about it.

lucky i got one, it took me about 3 hours to pre-order online. so far it works ok, I was able to transfer all my ps4 data. it loads fast, but don't notice a big difference in graphics

Great console overall. Some consoles do have what’s called a coil whine noise, which is a bit distracting and noisy, but it doesn’t affect the console gameplay whatsoever. 10/10 great buy.

Amazing new system. This is a huge upgrade from a ps4 and it isn't even close to compare. The interface works so much more flawlessly and seems to allow for more multitasking while gaming.

Good console but it’s so hard to get one that it is almost ridiculous!

Glad to finally get one. Took a lot of resilience to say the less. But the console is everything I thought I thought it would be but and more. Well worth the year wait it.

I'm really enjoying my PS5. I wish it was possible for BestBuy to create a list so it will be first come first serve and you can check how close you are on the computer, now that would be great!!!

Great purchase. The highly anticipated next gen console never disappoints. I was lucky to purchase online. It wasn't easy but its about how bad you want it. Thank you Best Buy!

I wish it was in stock more. I had to sell 3 of my kids to get this product. China should do better for gamers in the USA. Please save us Biden. Will the PS5 Pro ever come out?

Great gaming but internal memory way too small for todays games. Can only store 6-8 games before it is full.

Finally I’ve had the chance to get this system and it was definitely worth the wait. The experience alone was just amazing and the power that this console produces is just overall breathtaking!

Awesome, so much faster then the ps4. Needs more exclusive games. Should wait until more games. Don't pay over MSRP

The PS5 does not disappoint. I love the 60fps frame rate the most. Games play so fluid and especially ps4 games that have a ps5 upgrade. 4k hdr looks amazing also.