Customer Ratings & Reviews

Great console overall. Some consoles do have what’s called a coil whine noise, which is a bit distracting and noisy, but it doesn’t affect the console gameplay whatsoever. 10/10 great buy.

Slimmer and sleeker than the disc version, which is nice if you don't bother with reselling your games after you play them, and/or if you don't buy your games used.

Finally I’ve had the chance to get this system and it was definitely worth the wait. The experience alone was just amazing and the power that this console produces is just overall breathtaking!

lucky i got one, it took me about 3 hours to pre-order online. so far it works ok, I was able to transfer all my ps4 data. it loads fast, but don't notice a big difference in graphics

Amazing new system. This is a huge upgrade from a ps4 and it isn't even close to compare. The interface works so much more flawlessly and seems to allow for more multitasking while gaming.

Got lucky enough to purchase one on launch day, haven’t really been experienced next gen titles since no games have been released. But last gen games play excellent, my kids also love the console.

Great gaming but internal memory way too small for todays games. Can only store 6-8 games before it is full.

I managed to grab this during a total tech drop. Was ready in less than a week. They brought it out to my car and checked everything. Was super fast. Came in perfect shape.

Definitely better than the PS4. The UI is much cleaner and responds as soon as you press a button. Hated having to wait so long on PS4 just for a menu option to load

The PS5 is awesome... Best Buy's method of handling the severe mismatch of supply to demand is superb. I've pointed multiple friends to Best Buy to buy a PS5. And they all have had success!

the PS5 is unreal. be smart and patient & you’ll be able to get yours. believe me, it’s worth the struggle and truly loves up to all the hype. best gaming system I’ve ever owned in my life!

Best Purchase of 2022!!!!! Ordered it in Jan. 5 2022 and Picked it up 2 days early from pick up date. If your trying to buy this console try to buy it from BEST BUY.

After many unsuccessful attempts trying to land one of these, I finally got through the checkout process. Absolutely love it and worth every penny. Easy set up and transfer of PS4 data too.

Great gaming console! The graphics are smooth and detailed. The unit is not loud like I heard from some and it’s very quick to boot up and ready to play when I am! Highly recommended!

I bought this product for my son for Christmas and he loves it. It was tough to get the console. It took many of hours of online searching, however, Best Buy came through. Thank you Best Buy!

Great purchase. The highly anticipated next gen console never disappoints. I was lucky to purchase online. It wasn't easy but its about how bad you want it. Thank you Best Buy!

I wish it was in stock more. I had to sell 3 of my kids to get this product. China should do better for gamers in the USA. Please save us Biden. Will the PS5 Pro ever come out?

Well if u watch the news then u already know that this is the most wanted item of the year , man this is the best console ever if u can get your hands on one of them do it you will not regret it.

I was excited when Best Buy got PS5 stock and the online buying was extremely easy and convenient. It was thrilling to see the “add to cart” rather than “out of stock”!! The new PS5 is great!

Glad to finally get one. Took a lot of resilience to say the less. But the console is everything I thought I thought it would be but and more. Well worth the year wait it.