Customer Ratings & Reviews

Amazing system. The only thing I don't like about it was the packaging. They went super cheap on the packaging and unboxing it was very lame. Come on Sony....

Amazing system and experience purchasing. I’ve found Best Buy has been the easiest to purchase from by far of the major retailers.

Worth the wait!!! Waited 9 months to get one and it’s solid and worth every penny. Personally I preferred a black console but the gamin system is out of this world!

Good system not worth paying over MSRP as the best thing is the upgraded ps4 games at the moment

The controller alone is worth it. But also the 4K player is great. Not much as far as games go yet but who cares. We all know you have a massive ps4 library. Oh yeah no load times

Amazing console. They really did a great job when it comes to these remotes the vibration and sensing is great. Wish they would make these more readily available but it is a must have!

Hard to find, many features that PS4 had and the ability to connect remotely using a PS4 console. Can also play and interact with others that use PS4 console.

This is exactly what everyone says it is, endless hours of entetainment! Great quality and easy set up! If you have a playstation upgrade as soon as you can!

I love it... I have been looking for this for more than a year amd to be lucky enough to purchase one from Best Buy was right up my Alley.....

Shout out to Best Buy for being one of the easiest retailers to obtain my PlayStation 5 and Xbox series X such a breeze and quickly able to pick up in store the system is great !

Amazing item. Took less than 10 minutes to pick up when I went to my Best Buy. Simply showed the barcode and ID and it was all mine. Wish it was easier to get tho, took way too long.

Don't let the lack of games deter you from buying this. Great console. I have had no issues play PS4 games on this from an external hard drive to save memory.

Excelent product....the best ps ever.... i would buy again....my kid love to play everyday ans i play sometimes and woow ...la meor calidad de imagen

Love the standard very pleased can’t wait for the new color panels to come out

I love my Playstation 5. The pickup process was super quick and easy at the store, and it was definitely worth stepping outside. Glad to have gotten one!

Great product that has significant upgrades in all aspects. Looking forward to more exclusive titles being released, which is somewhat limited at the moment.

Wonderful product and I love the quick menu. Very user friendly. Controller feels way better than the PS4 controller. I love the grip that was added to the back of the controller

Super fast , great resolution. At times doesn't display screen and have disconnect and reconnect HDMI

Took a second to pick up but that's to be expected with the PS5. After weeks of hunting for a PS5 I finally got one right before Christmas! Thanks best buy for a seamless purchase!

Love my PS5. But i do gotta say that it was a very hard task getting one from BestBuy. Guessing not their fault since there's a shortage of components out there.