Customer Ratings & Reviews

System is great love the improved graphics and loading screens. Gave it two stars because it randomly disconnects you from the internet and fails to pick up any WiFi signals. I find myself restarting the console at least four times a day whenever it decides to disconnect.

Extremely fast and amazing quality! Bought this as gift for my dad and he loves it!

Great console but not as fast as the Series X. The dashboard animation is slow and not as snappy. The inability to switch between games is also a big let down. Every time you want to switch to a new game, it’ll quit the previous game so you’ll have to cold boot the game again if you want to play it. On the Series X, you can shuffle between up to 5 games efficiently. This is console is good and overhyped.

Was FINALLY able to snag one of these and it’s the Best console I’ve ever owned. The new controllers are so responsive to every little detail.

Awesome system very simple to set up .live the whole experience. The sales rep in checkiut was awesome abd informatuve

I've kind of gotten away from console gaming the last few years but this bad boy has brought me back! This console is a beast and I love it!

Finally got my hands on the PS5 the moment i had enough for it! It was definitely worth the wait. Don't give into the scalpers guys your time will come!

Love this product and it came on time. Purchased a PS4 here now a PS5. Best Buy is my go to for games. Also great customer service at the store for pickup.

the graphics are insane and the system is unbelievably fast. its like the concept of "loading" does not even exist. console and game prices are rising unfortunately.

I love PlayStation, and the new console continues to exceed my expectations every day. I just wish there were more so that my friends could get one.

Stood in line to purchase and it was a great gift for my son. He enjoys his haming consoles and this was on his list

So, long story short, love the new console! It’s got some serious bugs right now tho. But don’t had put out several updates to fix a lot of things. Would def buy again

I’m very happy with this purchase. There are a lot of people who haven’t gotten lucky enough to find one but I tell you, if you get the chance to get one. It’s amazing!

Love it! Use it everyday, great UI. Only complaint is very awkward shape. No great place to put it on an entertainment stand. Good overall!

Thank You for having the Total Tech member option as this is how I got my PS5 and I have an award winning program with my favorite tech store

This a great system and bestbuy has been the beat place to actually get ahold of one, hard drive could be bigger for sure but it does what it advertises.

Great system. Easy to use and set up. Amazing game quality

Awsome performance but really buggy and network issue hopefully they fix in up coming updates

Amazing console for the next generation! Besides the minor coil whine, the machine is a beast.

Pure perfection. I have been a playstation owner since the classic. This is a great system. Just a shame it took so long to be able to get my hands on one