Customer Ratings & Reviews

When i bought this i already had the disc version, i bought this to flip which i did and made about $160 profit lol

PS5 has given us nothing but trouble since day 1. It either shuts off while playing games and/or won’t power on. The controller also won’t charge properly. I will say that the Best Buy stores have been absolutely amazing to work with. The agent at Geek Squad at the Dayton Mall location suggested turning off rest mode & parental control but those did not help. You’d think that by now, Sony would’ve fixed these known issues. Save your money and time.

If you have a TV that supports it, gaming at 120 fps on a console is a game changer! The user interface is also much better than what we had on the ps4.

Irritating but worth it best controllers i ever grabbed and best to customize

Bought the ps5 about a month ago. It has worked very well for the most part. Yesterday I had an issue with a disc getting stuck inside and I panicked a bit but I did some research and found out I had to turn it horizontally to remove the disc. I think that’s a flaw if it continues to happen because I like to keep it standing up. But overall I haven’t seen any other issues with the console.

Bought this for my buddy as a gift Hopefully he enjoys it I wish Best Buy will fix the stock shop So everybody can actually get this consul

No issues with console other than the availability and the price being a burden on wallets everywhere. Curbside pickup was seamless as well.

Awesome product, good shipping time, no issues with best buy ever, best company hands down I look forward to being back soon!!!!!!!!!!!!!!!

Love it! Huge upgrade over the PS4. Since new games are rare, I’ve been using it mainly to play upscaled versions of past games.

This is the best console ever which is why it is still so hard to get. Processing time and shock controllers are the biggest jump from the PS4 IMO.

Geez what more can i say. This system is amazing. Sony has always put out high quality products and this is just one of the many of them. Worth the wait.

This console is just amazing, I’m loving to play games with RT, this is the perfect console, don’t ever buy the digital one, this is the one.

great product worth every dollar. very easy pick up. this has restored best buy as a retail option for me! will be getting another for my son and wife!

I was finally able to get my hands on one. Since November they’ve been hard to buy. But with a lot of effort an dedication I was able to obtain one.

Got lucky and was able to buy online. Delivery to my car was seamless and best buy has awesome deals on ps4 games that I can play on myPS5!

Before I got it I didn't think there was going to be much difference in quality, but OMG. Pair this with a 4K tv 120hz and you'll be blown away!

This is the best PlayStation console yet. Love the fact that you can play all the PS4 games on this and there’s no need to buy them all over again.

Thanks Got it on time playing some demon souls now I can always count on best buy have spent so much money with you guys and is always worth it.... thanks

State of art technology. Wort every penny! I am a total tech member, and was easily able to get not one but two PS5s in one month!

My son loves it! So glad we finally got one after trying to purchase for 13 months! Awesome Christmas present! Thanks Best Buy!