Customer Ratings & Reviews

Fantastic Console, I have been a Sony playstation Fan since the 1st generation. By all means try and get the disc version, even older PS4 games play a bit smoother than the PS4 Pro. To get the full capability out of this console you will need a true 120hz Native TV 4k or 8k and must have at least 1 HDMI 2.1 port. This will allow true 4k@120 again on games that support 4k 120 you will truly be next level Gaming. Also the SSD storage is about 800gbs which certain games will eat that up quickly. So add at least an extra 1TB/2TB SSD stick to expand the storage for PS5 Games. I also recommend getting a external hard drive and connect via USB for PS4 Games

The controller is amazing. It's the best part about the upgrade. The trigger are incredible. Increased sensitivity. Makes the games more immersive. Graphics and speed are great! No issues or complaints!

It’s a PS5, what more is there to say! Hands down the best system to have with the best games to play. It’s not a pc of course but I have no problems facing pc players online.

The visuals are amazing, the games are so much fun, and runs great! Couldn’t have asked for anything better! Was previously an Xbox person, but had to switch the PlayStation

Got lucky, and was able to pre order the PS5 on release date, I received it on day one. So far I’m happy with it. It’s had a couple of instances where it does not want to turn on normally, but only a few times and hopefully with updates they stop. I had to use mine in a horizontal way, as it’s to tall and it did not fit on my tv stand. The fan is really quiet, have only heard it turn on a few times and when it does it does get loud but nothing out of the ordinary. I purchased an extra controller and the new Spider-Man game. I mostly play sport games FIFA and Baseball, I’m really happy with the changes to the controller, after playing a few games of FIFA my fingers get tire from the players getting tired.

Got it 2020 and until this day is running perfectly fine as the day I got it.

Games look incredible. Worth every penny. Load times are crazy fast and the controller is truly next gen. Sony knocked the dual sense out of the park.

The PS5 has been a spectacular experience. The faster load times, improved performance modes, dualsense haptic feedback, and overall user experience has been amazing.

I admit I was hesitant of getting the PS5 for a while based on some of the reviews and comments. I had tried several times but had no luck. I had given up, thinking I would get it in the future. Then I just happened to be on the site and searched for it just to see and saw it was in-stock. I was shocked to actually get one. Once I connected it and played around with it I was so pleasantly surprised. The loading speed is amazing. No longer do I feel like I'm waiting minutes for a game to launch. It's quick. I haven't had any issues with it turning off on me, on the contrary we run it for hours and still works great. I'm really happy to have one and have told all my friends about it.

Love the system, haven't had any problems since I bought it at launch and it's late 2023 now. Runs quiet, only complaint is the low storage space, but you can add extra space if you want.

Finally got 1. I have not played it as much as I had like but plan to dive in during upcoming holidays. Console is very big. However the set up is simple, and the controller is next gen but also kind of weird to have triggers lock up. I fear I will break it if I don’t realize the feedback. The downside is unusable memory is nearly a .5T after OS and updates. I have not purchase new internal mem but I do have WD 5TB portable HD which seems to work fast and well. Another feature I enjoy Is the ability jump in certain game modes before boot up. It sounds silly but it cuts down on screen option time and gets you in the game quickly. I wish I had an OLED tv to play it on.

Great system, totally worth the wait! Was able to pick the system up early day of release without being "paranoid" (#MGN). Employee was helpful and helped note that the box handles were not as strong as they appear, so made sure to carry the system out with both hands. System works phenomenally and best system I've had in a long time. Interface was easy to use and system easy to set up. Had all the wires needed (included usb cord to charge the controller). Graphics are smooth, easy to download new games and change between games. My console sits on the side with no worries. Dual sense controller is also fantastic and unique. Recommended to always "turn off" the system after use. Highly recommended!!!

The system is beautifully made. Fast load times and great graphics. However the console is large and requires ample ventilation. Wouldn’t recommend placing it inside of an enclosed entertainment center.

The load times are really unbelievable. What used to take upwards of a minute now takes seconds with certain games. 4K graphics, 3D audio and the amazing haptic feedback complete the package.

It took me a long time to finally get a hold of one of these, but Best Buy finally came through. The wait was worth it. The graphics, the speed, the controller. I love everything about the PS5.

Amazing gaming console. Super fast, great graphics. Love the interface over the xbox. Best gaming controller ever made in the history of gaming controllers. Worth the wait

The PS5 is amazing. We have played COD, Spider-Man, and Foetnite. The graphics are incredible. The games load instantly. And the new controller is dope. Thanks Best Buy for the winter enjoyment!

Even though it was a hassle to get, this console is worth it! Miles faster than the PS4, sleek as all get out, and the controller...ooooh the controller feel phenomenal! Definitely worth it!

Love the upgrade from the PS4. I have had every PlayStation system from day one. Boot speed is awesome. graphics are amazing. Just wish the HD was larger.

Awesome design with its white and black aesthetic, ssd is extremely fast, love that the digital version requires no disc, true definition of next-gen controller. Thank you BestBuy.