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Customer reviews

Rating 4.9 out of 5 stars with 14675 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers consistently note the PlayStation 5's exceptional graphics and performance, praising its ease of use and fast load times. However, some users express concerns regarding storage capacity and the console's relatively large size. A few also mention issues with overheating and battery life in their feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 14,675 reviews
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    Needed Upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Games load way faster and graphics on all gameplay feel waay cleaner and better than the ps4

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Playstation

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for over a year and is still working great. Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s a PlayStation…. Of course it’s great

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had every version of PlayStation and this versions quality is no exception. I was hesitant because it didn’t have a disc tray but I honestly haven’t bought a disc in years. Mainly cause the darn things STILL require download (Sorry G-Stop no more used games). I don’t like that it can’t go on its side. Well it can but I don’t think it’s supposed to. No big deal just odd.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Cool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty cool! I like the updated look and feel. All games I’ve played on it so far have looked awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation 5

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console is amazing definitely has longevity as far as durability, graphics and features. It feels as if sometimes I’m watching TV and not playing the game due to graphics being so crisp. I definitely feel like Sony took their time to improve this PlayStation model. There’s also more than enough storage regardless if buying the disc or digital version. I’ll highly recommend it to anyone who enjoys gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordering my PS5 through bestbuy couldn’t have been easier. I received it in three days after my order, which was great because I live in a rural area and with free shipping a great deal too!!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Finally PS5 from Best Buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally able to get it after waiting for a long period of time. Performance, design is better than old version.

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    PS5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My PS5 is so much faster and better than my PS4 and the graphics are on another level!

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    PS5 Console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With its lightning-fast load times and cutting-edge new controller, the PS5 really represents a generational leap in gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    Sooo good!!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing piece of hardware!!! Can’t believe the graphics and speed of loading.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. I havent owned a Playstation since the PS3 so I was looking forward to seeing what al lthe hype was about. This thing is amazing. I prefer the controller to my Xbox, the games seem crisper and more responsive as well. I wish the PSN was good as XBL but you cant have it all. I think there is room for both, but if I had to pick one, it would be the PS5. Great device.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    One way of true happiness

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most amazing gaming system. Great graphics and game play. Futuristic and next generation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome console for FPS games.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second PS5. That’s how awesome the PS5 is. I needed another one for my man cave. To get the full performance of the PS5 you need an 4K TV that is HDMI 2.1 compatible. Preferably a 4K TV with ALLM & VRR. If you don’t currently have a 4K TV with ALLM & VRR that’s compatible you’ll be limited to 4K @ 60fps. You might as well keep or buy a PS4 Pro. Unless you plan on purchasing a TV that has 2.1 inputs with ALLM & VRR then I highly recommend getting a PS5. It’s totally worth it if you love playing FPS games.

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    Game play

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves the fast processor and graphics, fast loading and detailed.

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    PS5 is hot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice the new graphics and speed is awesome. I highly recommend the PS5 to all games

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    Best game console!!!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my ps5! It has a really good quality and a very fast to load every app...

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is perfect and it runs very quite. The best gaming experience i every had.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps5>>>>

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best console out right now Xbox ain nothing !!!! trust

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    Best purchase u can make

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love my ps5 graphics are incredible speed is great the game are amzing on this system

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome Console!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the PS4 Pro and I can happily say that the upgrade was definitely worth it. I went with the disc version and although the price tag carries some weight with it, the console has been amazing. It took some time to get used to the new software ans ergonomics of the paddle but other than that, the console has been great. The one and only downfall I found with it, was storage but that's entirely my fault

    I would recommend this to a friend