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Customer reviews

Rating 4.9 out of 5 stars with 14675 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers consistently note the PlayStation 5's exceptional graphics and performance, praising its ease of use and fast load times. However, some users express concerns regarding storage capacity and the console's relatively large size. A few also mention issues with overheating and battery life in their feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 102 Showing 2,021-2,040 of 14,675 reviews
  • Pros mentioned:
    Game selection, Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Amazing PS5

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    Best Buy Employee
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this console very happy with how smooth it works great games

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best gift ever

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift and I think we all know they loved it!! Excellent system, easy to navigate and great features. Although it was a big purchase for me, it was well worth it and I do not regret a dime!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity, Size

    Rated 4 out of 5 stars

    Good but no bluetooth headset connectivity

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good console but like it doesn't let you connect Bluetooth headphones? You need wired earbuds or to by a external Bluetooth adapter? Thats so lame, what is this the early 2000s? Also the controller is as bit too big IMO and I prefer xbox controls. Thats more personal though esp the latter.

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    Ph5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent performance My son very happy Mind blowing sound system Fast and furious

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Awesome playstation 5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ps5 has awesome graphics. System runs smooth and fast. The design is sleek and cool.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 4 out of 5 stars

    Great console, mediocre controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good upgrade from the PS4, faster load times and no more loud fan from overheating issues. Only issue is the bulky controller, I think it's a downgrade from the PS4 controller. Immediately had to turn off adaptive trigger option and have had issues with L1 and L2 sticking and joysticks squeaking.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PlayStation for the wife

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase this for my wife as she was spending too much time playing mine and it works just as flawlessly as mine does. However, mine is the dispersion and she has the digital. She’s not old school like me in which she likes to have the hardcopies of games, lol but this was an excellent by the allows us both to game and enjoy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ps5 brought me lots of joy! It made me gaming ever lasting memories. When I first got it I thought I was in heaven because I was mesnorized by the graphics. It was an amazing experience 10/10 from me!!

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    Wow PS5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast loading and graphics are amazing. Also love the controller even the dual sense is a little heavy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exchanged for Spider man edition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I exchanged this once I saw they had a bundle with the new Spider-Man game for the same price. Great deal!

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed

    Rated 5 out of 5 stars

    If you can, UPGRADE

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a fast and sharp gaming system! The first thing you will notice when using it is load times. It drastically improved from the PS4. Would recommend this for anyone who has the means to upgrade from PS4! I was planning on getting the Digital Version, but am not disappointed with the disc version at all. Storage is a bit low for the size of games these days, but a new SSD or existing hard drive will help a ton!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gaming system! The graphics with the controller functions are next level

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    Great system!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console and works very well. Very fast and looking forward to playing exclusive titles.

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and with the exclusive games its worth it. Graphics are great and the controller makes you feel like youre in the game.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console for all gamers

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console and exactly as expected. Wish there was more internal storage, but it's easily expandable.

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    Worth the wait

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been trying for one for over a year, and its been well worth the wait, the graphics are immaculate and the speeds are amazing

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Gamers

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice design and smooth looking station, plays and looks amazingly great.

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    PS5 Finally!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took for ever to get it due to the shortage, but was worth the wait. Much faster than the prior PS4.

    I would recommend this to a friend
  • Pros mentioned:
    Game selection, Overall performance

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good console. Amazing exclusives, and perhaps the best controller on the market. No complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    Graphics and speed

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graphics and speeds are so much faster than ps4 worth the money.

    I would recommend this to a friend