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Customer reviews

Rating 4.9 out of 5 stars with 14675 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers consistently note the PlayStation 5's exceptional graphics and performance, praising its ease of use and fast load times. However, some users express concerns regarding storage capacity and the console's relatively large size. A few also mention issues with overheating and battery life in their feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 103 Showing 2,041-2,060 of 14,675 reviews
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Amazing product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tremendous system, fast; smooth and very silent fan. What a great deal

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    Affordable and worth every penny

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it, great speed, graphics and the price is perfect, very affordable .

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    Sony doesn’t miss

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best system. The loading times are crazy fast and graphics are insane

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    PlayStation 5 Console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PlayStation 5 Console Is a bit bigger than the ps4 but the graphics are awesome! It was a bit pricey but worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gameplay and vivid graphics. Runs and loads fast. With a nice game selection.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Exceeded my expectations

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had a playstation since the PS3 and I received the PS5 as gift to use during my surgery recovery. This console has totally exceeded my expectations! I mean coming from a PS3, its a huge upgrade. I have had so much fun exploring new titles and revisiting some of my old favorites. I will probably look to expand the storage a bit as these newer games take up a lot of space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best time to buy a PS5 in my opinion

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally able to afford one at a price that's been the most reasonable yet. Looks good next to my other PlayStation consoles. Knowing how storage capacity is with these new consoles can and will be a hassle if you're going to buying a lot of games/content for it, but that's where the external SSDs are for. Which you can also narrow and single out the right now that fits yours needs on this website.

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    The Next Level

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great video game system with fast load times and great graphics. Definitely recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Best system ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriend absolutely loves this game system. Its super sleek snd I actually like the controllers a lot better too.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PlayStation 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming console lots of fun some great games the whole family enjoy it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just my honest review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly find a PS5 Very cool, i am really excited for future update to come with discord and future games like call of duty to spiderman. I am really happy for the creation on console because i been a gamer my whole life. I have glaucoma sadly but i always will be happy to play on PlayStation

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    PS5

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product… graphics are better than ps4. I like the new design of it

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing console 100% recommend. It’s super fast speed, amazing graphics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good game console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Easy to hook up. Even after hours of playing it dosent heat up fast.

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    Good buy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In stock and available. Replaced PS4 and find this new model much faster.

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    Good console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good console no problems so far. Fast I don’t have to wait for my games to load in anymore

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Incredible gaming machine !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last gaming machine was a Sony PS3. And now this new PS5 processes faster , better graphics , colors look vivid and rendering , resolution is amazing on my Sony 85" X95K tv. I am a 60 year old person, love cars and bought this with GT7 (Gran Turismo 7). Also got the Logitech G923 steering wheel. Exciting times for my age . I can now drive any high performance race car in the many race tracks around the world !

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Purchase

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's so much better then PS5. I use it everyday. Its the best time to buy a PS5, there are great games available now and more are coming out this year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the console! Ordering was quick and easy and shipping was before schedule.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    PS5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fun! Nice graphics and sound! Sleek look and design. The controllers a bit big for small hands.

    I would recommend this to a friend