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Customer reviews

Rating 4.9 out of 5 stars with 14675 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers consistently note the PlayStation 5's exceptional graphics and performance, praising its ease of use and fast load times. However, some users express concerns regarding storage capacity and the console's relatively large size. A few also mention issues with overheating and battery life in their feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 106 Showing 2,101-2,120 of 14,675 reviews
  • Pros mentioned:
    Game selection, Overall performance

    Rated 5 out of 5 stars

    PlayStation had come along way

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graphics are incredible, game selection vast - another win for Sony.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always been an Xbox fan. But I love my new ps5.works great,very slick.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sons favorite gaming device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this PS5 for my son for his birthday. He absolutely loves it. It performs flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fun and powerful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 2 years ago still have zero issues. Runs games well and isn’t laggy at all, graphics are phenomenal. 10/10 would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    Worth the upgrade

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from ps4 and so worth it the loading speeds and graphics are amazing

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    Great for Fortnite

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fortnite looks great and loads so fast on this compared to my switch and xbox one

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    It’s worth it!!!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice, works great very sleek smooth and definitely a five star

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    PS5 reveiw

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a ps5 it works its a lot bigger than a ps4 but it is faster

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It’s a PS5, who doesn’t want one?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean it’s a PS5, graphics are outstanding, you just need the proper equipment to process what the system is putting out. Love the PLayStation exclusive games. That’s what I bought it for. I haven’t owned a PlayStation since the PS2, but since the PS4 put out a bunch of great titles I bought this to pick up the older games on sale so I could play them. Well worth the cost IMO

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well, it is also fast at loading and working.

    I would recommend this to a friend
  • Pros mentioned:
    Game selection, Overall performance

    Rated 5 out of 5 stars

    PS5 Go Crazy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ITS A PLAYSTATION 5!!! WOOHOO LETS GO!!! Works perfectly. Fun games. Good time.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Loading speed

    Rated 5 out of 5 stars

    Love my ps5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best console ever i love the new control design and how fast the ps5 is to load games

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    PS5 for father and son

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints, really fast, quiet and easy. Easy pickup at the local store.

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Much faster and more clear then ps4. Definitely worth getting.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Good as far as it goes...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't see much functional difference between this and the PS4, really. In fact, when playing a PS5-only game, I'm running into video 'stutter' at times, which never happened on the PS4. Not sure I care for the user-interface "upgrade" either, having to re-learn how to do pretty much everything. It's *pretty,* that much is certain, and I like the "Star Wars Storm Trooper" appearance of the controller (at least that's the first thing that comes to my mind.) I'm reserving final judgement until I play some more PS5-only content, since these issues might be due to the game I played (Serious Sam 4)... a sample of one is nearly meaningless, y'know? Overall, I'm happy with it, and I'm hoping to see a noticeable uptick from the PS4 in video performance and/or resolution and clarity.

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is a purchase you will love!!! The console is fast and displays games well!

    I would recommend this to a friend
  • Pros mentioned:
    Game selection, Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Excellent console

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a really good console, you can play almost anything and it seems good.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice graphics doesn’t over heat and it doesn’t make any noise

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    Goes Fast and Looks Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible speed a zero loading time! Games look great and the game play is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 is just great! The graphics and speed is just outstanding!

    I would recommend this to a friend