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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 14674 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers consistently note the PlayStation 5's exceptional graphics and performance, praising its ease of use and fast load times. However, some users express concerns regarding storage capacity and the console's relatively large size. A few also mention issues with overheating and battery life in their feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 108 Showing 2,141-2,160 of 14,674 reviews
  • Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been a PS user for a very long time. I had waited it out as my ps4 was still working great. Upgraded cause of the newer games out. I’m loving it so far. Processing speed is so much higher than my old airplane (ps4). Everything is so smooth. I would like more storage space though… But nothing an external hd can’t fix when the time comes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Getting the ps5 from Best Buy was easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy often impresses its customers. The PS5 itself, with its powerful hardware and stunning graphics, surely adds to the satisfaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple and quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for a backup system to keep in the guestroom for guest to have something to do

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast and easy to use. As well as easy pickup

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Play Station 5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation 5 delivers an impressive leap in gaming performance and visual fidelity. With its powerful hardware, ultra-fast SSD, and innovative DualSense controller, it offers immersive gaming experiences. The vast library of exclusive titles showcases the console's capabilities, making it a must-have for both casual gamers and enthusiasts.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Christmas present!! Graphics and speed are amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics

    Rated 5 out of 5 stars

    Lego 2k

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome games real live action graphics are great controllers are nice

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics

    Rated 5 out of 5 stars

    Awesome ps5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great storage, graphics are amazing, controllers work great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Graphics

    Rated 5 out of 5 stars

    Great gaming console

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the design and how easy it is to connect to everything

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics

    Rated 5 out of 5 stars

    Playstation 5

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console ! I truely love it and enjoy using it.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Great Gaming Console!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son and I love this PS5. Great speed and graphics!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Make your S/O happy with this purchase

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband wont get off of this darn thing lol. This devise is everything he has hoped for coming from a true PLAYSTATION GOOROO. Takes up less space being it stands up right and not a sore to the eye whatsoever. My husband has not had 1 complaint says its very accurate fast loading and everything he has been waiting for. Still satisfied over a year of owning

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My ps5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love it. Now i want the slim digital to add the disc drive.

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Kisses of JOY!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item for my grandson, along with the wireless headphones, charging station, and extra controller. Gave it to him as a pre Birthday/X Mas gift. I wrapped it in Christmas paper. I watched him open his presents. He grabbed me, hugged me and kissed me. One of the best days in my life. He LOVES his new playstation.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    ps5 new

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works perfectly, easy to buy in store and way better than the ps4!

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Old Dude's Got Game

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beware!! With games I go back to "Tanks" a game that burned images into my parents television. Argh. Once I got the machine up and running I loaded up Gran Turismo and spent the next four hours becoming familiar with the Playstation and my new controller. The Playstation is very well built and the instructions were mostly helpful. All in all this was a tremendous purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Play station

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought my ps5 3 years ago and it’s still performing well, I use it everyday wether it’s gaming or entertainment.

    I would recommend this to a friend
  • Cons mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console only complaint is it’s storage and size

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool gaming system, works well and does the job well.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    The best the ever was

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best thing I could gift my self on my birthday. I live alone and sometimes there is nothing to do around and this thing becomes the best part of your life. I just love it. It's smooth fast and I also use it to play media like Netflix. Every dollar was worth it and I would say this was the best purchase of the year.

    I would recommend this to a friend