Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $224.99
Clearance
The comparable value price is $349.99

Customer reviews

Rating 4.9 out of 5 stars with 14674 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers consistently note the PlayStation 5's exceptional graphics and performance, praising its ease of use and fast load times. However, some users express concerns regarding storage capacity and the console's relatively large size. A few also mention issues with overheating and battery life in their feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 109 Showing 2,161-2,180 of 14,674 reviews
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Best Next-Gen System!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own a Nintendo Switch and Xbox One X, but this is my favorite next-gen system. While it has all the bells and whistles (high-end specs) of the Xbox One X, it’s the exclusives that make PS5 number 1 for me. The PS5 exclusives in particular are high quality, both in story, gameplay and visuals. I highly recomend this system!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Graphics

    Rated 5 out of 5 stars

    Game system

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my ps5 gives my something to do during the winter

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    PS5 Digital Edition

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price was great for the digital edition. System is fast!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    PS fan

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my daughter she loved it. this is the 2nd one we purchased at Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Ps5

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have one for downstairs living room and one upstairs in my game room

    I would recommend this to a friend
  • Cons mentioned:
    Disc drive

    Rated 5 out of 5 stars

    PS5 digital or disk you get your moneys worth.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The digital and disc version of PS5 is all about preference. Either one you select it is well worth the purchase. There is no difference between the two. Im very satisfied with the digital version i bought because of the fact that ive had too many dosc tray problems in the past, xbox and PlayStation. Thank you best buy for making this purchase possible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome system! With a caveat.

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had PlayStations my entire life. Nothing is better than this. However, my only complaint, is that mine has a hard time playing my blue ray dvd’s.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    PS5

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a PS5 Console for my teenager and it is awesome he plays it everyday

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    better graphics, smooth game play & excellent performance

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Great console

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent console, fast, silent and great design, great product

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics

    Rated 5 out of 5 stars

    The gamer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graphics and speed is great. I like the way the controller feels

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    LOVE IT

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE IT. I bought a xbox series x 3 years ago and i truly hated it. i was a playstation person up until ps4, but someone convinced me to go to xbox. Xbox games suck so much, i finally saved enough to get the ps5 and now i have my games back. man i wish i could play ps3 games without having to stream them tho, streaming games suck.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly fine, customer support was very good and understanding, also they made sure it was no damage done to the package

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Cool

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great graphics , fast loading and playing , sleek design,

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics

    Rated 5 out of 5 stars

    Excellent console

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Its a great console, many changes how we can we play, really good. 100% recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Once in a life time

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always wanted to own and experience PS - now after 15 years my girlfriend gifted me the best possible thing, which turned me again as child! love this product and thank you my love

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    Great console

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great console, excellent performance, beatiful design

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    PS5 for the win!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system. Loads up all my games super fast and has amazing graphics

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Crowd favorite

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Family loved opening it for Christmas. The design is nice and the price wasnt terrible.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Wow!!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome gift for my son-he moved out for school and uses it to game with his little brother on the weekends. It’s a great way to keep them close! The graphics are incredible and they have a lot of favorite games.

    I would recommend this to a friend