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Customer reviews

Rating 4.9 out of 5 stars with 14675 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers consistently note the PlayStation 5's exceptional graphics and performance, praising its ease of use and fast load times. However, some users express concerns regarding storage capacity and the console's relatively large size. A few also mention issues with overheating and battery life in their feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 111 Showing 2,201-2,220 of 14,675 reviews
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Perfection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonys best system ever! Crisp graphics , love the look and style. Perfect gift!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playstation 5

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy. Chose the nearest Best Buy location, bought the console. Then they notified me the next morning that it was ready for pickup.

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    Gamer mode!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome graphics and high speed! Definitely worth the price!

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    Great system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system. Fast and much better graphics. Definitely and upgrade from ps4.

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    Matches my shirt

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs great! Controler battery lasts for hours. Much faster than PS4

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This PS5 was brought for my grandson who’s in university, he is thrill with his gift as a young man on his relief days from studying this was perfect also as a sport person he fined going on to play his games was relaxing, also package got lost during traveling but the response to the problem was quickly addressed, another one was sent out and received.

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great to have a ps5. Getting used to it, it’s fast and great quality!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Finally got ONE, Sony Playstation 5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just happened to check to see if Best Buy had some Sony Playstation 5 available. So on December 20th I checked it and they had them and I was supposed to pick it up on Saturday the 24th, but it came in on Thursday and I grab it 2 days earlier. And the employees at the Midtown store were so professional my pick up was only 5 minutes, I was in and out. I would like to thank the whole staff and Best Buy itself for the great job.

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply amazing, graphics are phenomenal and load times are extremely fast.

    I would recommend this to a friend
  • Pros mentioned:
    Game selection, Overall performance

    Rated 5 out of 5 stars

    PS5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best system out. Games are the best and graphics are incredible

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Playstation 5 Console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I grew up with a second hand playstation when I was in grade school and fell in love with it then. When I purchased the latest and greatest PlayStation console, I fell back in love with it, all over again. I am currently enjoying the single player, narrative driven fames at the moment. I have a lot to carch up on. I recommend this console to anyone who has the money to purchase one. Its worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS5 disk version. Satisfied purchase.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, I haven't had any issues with this console. The performance and graphics alone are a huge improvements from my old PS4 Pro. I'm finishing my campaign on Ghost of Tsushima and even though its a PS4 copy, the game looks even better on this console. I recommend upgrading the storage capacity as soon as possible. The games nowadays are bigger than their PS4 counterparts.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Just what i wanted

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels more powerful and looks better i dont regret my decision

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    PS5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a ps4, the ps5 is just faster and the games look great

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Noise level

    Rated 5 out of 5 stars

    Silent and smooth

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful, fast, quiet, and cool Fantastic new UI Controller a genuine game-changer

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    Ps5 review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ps5 , much quicker and way better graphics than my ps4

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    PS5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic graphics. Speed of loading the game . Looks amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Game selection, Overall performance

    Rated 5 out of 5 stars

    The Future of Console Gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs games to the max, offers a great variety of exclusives.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the ps5 couldn’t be more satisfied thank you Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    Amazing graphics, fast console

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can get from powered off to my game or app in seconds. Games look amazing and the graphics are great!

    I would recommend this to a friend