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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 14674 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers consistently note the PlayStation 5's exceptional graphics and performance, praising its ease of use and fast load times. However, some users express concerns regarding storage capacity and the console's relatively large size. A few also mention issues with overheating and battery life in their feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 117 Showing 2,321-2,340 of 14,674 reviews
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. So fast and elegant compared to my ps4 upgrade was needed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Graphics

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system, easy to use. Fun and great graphics

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    PS5 at Best Buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a product of astounding quality. I love all the different features I can access with my PS5. The graphics are superb and there is tons of storage on the device. I play it every day. I am pleased with the price and how fast my order was processed and ready.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    PlayStation

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good product, definitely would get another!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    PS5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank mn uou ………That was fantastic……….! Very good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great buy, graphics are crisp if you’re upgrading for any older gaming system it’s day and night. Most games have instant load times and great FPS. Not perfect however, not the easiest to learn the ins and outs, not huge game selection at the time of writing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing! Picked it up last week along with Spiderman Miles Morales. Updated my Destiny 2 to the PS 5 version and it looks like a whole new game! Load times are almost instantaneous compared to the PS4 thanks to the SSD. Also picked up the WD_ BLACK with it for extra space. Couldn’t be happier with this purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    Perfect Console.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great next generation system. Love the design and works flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best gaming experience.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Playstation 5 is one of the best gaming systems that I have ever played and I have all the gaming systems. It's fast and very convenient to use. I just wish I could have gotten one earlier. Playing ps4 games on it are clearer and that's a big plus. I am very satisfied with the Playstation 5.

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    PS5 digital is worth it!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it, never really got disc in a long time so this was so worth the money. only thing is it doesn't have much storage.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great gaming experience.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still in excellent shape!! Great gaming experiences.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Its fantastic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its fantastic. A true upgrade over PS4. Its incredibly quiet and, with proper ventilation, does not produce much heat. Games and apps load nearly instantly, especially when using the quick resume function to immediately be brought to the last instance of your play.

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics

    Rated 5 out of 5 stars

    Finally got that

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waiting for about one year, i got my new baby ps5, very excited

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    A Great console that has a lot of features

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console. The PlayStation catalog is great for someone who plays a lot of single player campaign games since they can just download multiple games and uninstall then when they’re finished with a game for a subscription. The controller is also very immersive and feels great.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Play station 5

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some may complain that the ps5 is no different than the ps4. Not the case for me the new features on the remote really do add a more immersive feeling to game play. Also the graphics are phenomenal overall highly satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Next Gen Gaming

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 is everything you’re looking for in a new console. It has very fast loading and downloading speeds. Nice sleek design on the console and controller. My only complaint is the storage could be a little bigger but still not bad at all. BIG step up from the PS4. I highly recommend everyone to upgrade to the PS5!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Ps4

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ps5 awesome best console ever graphic image are great

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    PS5 is perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the ps5 I have been getting really good quality and the graphics are Insane I would recommend to a lot of people to get this and the controller performance and grip have been really great so far and the sound has really put me into the experience of the game. I’m recommending people to get the ps5! 10/10

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    Great Console with a few flaws

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took awhile, but I was finally able to get a PS5. I was holding out for a Spider-Man 2 bundle pack, but never heard any announcement for one, so ended up getting the basic disc drive. Overall I'm pleased at the purchase, its a great system and it runs smoothly. At the time I bought this I also got a SSD to put inside to expand the memory since that is the biggest issue with the PS5 is the lack of memory for games. I was fairly surprised how easy it was to expand the memory and how easy it was to connect my existing external hard drive I was using for my PS4 and transfer games to my PS5. If you go online to Sony and look for how to do this its pretty easy. Overall I pleased with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Dont bother with the PS4

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gone head and get the PS5! Graphics, speed, and look are everything!!

    I would recommend this to a friend