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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 14674 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers consistently note the PlayStation 5's exceptional graphics and performance, praising its ease of use and fast load times. However, some users express concerns regarding storage capacity and the console's relatively large size. A few also mention issues with overheating and battery life in their feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 119 Showing 2,361-2,380 of 14,674 reviews
  • Rated 5 out of 5 stars

    Ps 5 for my husband

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very great system I bought it for my husband

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great System

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son saved up enough money to buy his own PS5. I’m really impressed so for. The only problem is that I need to buy my own. Waiting for my turn is a pain. Idm almost read to buy my own. We will be buying a PS5 SSD card from Best Buy for extra storage.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Playstationn

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great! Love the ps5, and all the exclusives :)

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great price for performance

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are considering getting a pc or laptop don't. This system is great for the price. In order to get a computer with aquivalet performance you would need to spend at least $1k. Great suppport, great exclusives. I love pc gaming i have a 4090. Getting this for my little ones who want to play my pc.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just Awesome. It has been while i bought it but still running smoothly. Just love it guys.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    PlayStation 5

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast load and amazing graphics. Kids and parents both enjoy.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Awesome Console!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome console and amazing graphics, my husband and I have really enjoyed this. This was our first console (aside from Nintendo Switch) in a while and it surpassed expectations! Had zero issues purchasing through Best Buy, had an easy pickup experience, and are satisfied with our new console!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best PS5

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I currently own 3, one for myself and my two boys. When I got my ps5 during covid it was difficult to get until Sony did the special invitation. The responsive on this console is fast when interacting the front end UI. Switching games or closing thr apps is responsive. Customize the way you want to interact. I love it, yes the Solid State drive is 825 GB. It makes a difference to load the ps5 games faster. You have the options to either have the ps5 or ps4 to load faster but needs to be installed in the SSD drive. There are youtube videos to show you how to install a 2nd SSD drive. Now there is variety if SSD drive capacity depending on your budget. You can even used an extranel hard drive. I highly recommend that you connected in the back of the console. FAIR WARNING: DO NOT have the ps5 to stand vertically, the dust will clog up your console and will cause it to malfunction. I recommend that you have it lying flat on the belly to avoid that issue.

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    PS5 is Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 is well worth purchasing. It is an awesome game system and much better than the PS4. Yes storage is limited and you can install another hard drive easily internally for more PS5 game storage as well as an external hard drive for your PS4 games. I am loving the PS5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came in one day like I asked, the box has no damage and it works perfectly fine!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    The real deal

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great. It’s faster. The colors are more brilliant. It’s a well worth the money. I was going to get the slim, but I decided to get the one that takes the disk and never know.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Meets expectations

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a ps5 i love the graphics, speed and sound. Just do it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dad gamer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the design! Color combo and controls are perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly love it! Nice slim white finish. PlayStation always comes thru Best Buy was friendly and fast.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Finally bought a PS5, he deserves it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off, customer service at the Dearborn MI Store was excellent and I thank you for that. The PS5 was sitting at their shelf so I didn’t have to walk to retrieve it on my bad knee. I purchased this console for my son. He’s enjoying everything about this system.

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Quick downloads and graphics

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Playstation performance is really good Needs more storage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Console works well and runs smoothly. I have owned every playstation console and it didn’t miss

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and the console is the best so far.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    A whole new world of gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took about 10 years off gaming because I was loaded down by school and work. Let me say that returning with the PS5 feels like the moment Dorothy steps into Oz and the world goes from sepia to living color. The graphics, the haptics, the GAMES. It's all so amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    PS5

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had my PS for over a year now and it works great. I definitely recommend this console

    I would recommend this to a friend