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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 14674 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers consistently note the PlayStation 5's exceptional graphics and performance, praising its ease of use and fast load times. However, some users express concerns regarding storage capacity and the console's relatively large size. A few also mention issues with overheating and battery life in their feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 120 Showing 2,381-2,400 of 14,674 reviews
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Awesome!!!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome console!! Love the backwards compatibility with the ps4 and just amazed on how quick it truly is with almost no load times whatsoever. The controller is amazing as well with the adaptive triggers as it makes you feel more immersed into the game.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Everything within expectations

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony wowed me with this console, I was surprised I got invited to purchase this console but I accepted it and I’m so glad I did, I love the design of the console and the controller, the Haptic feedback adds a lot to the immersion, overall best console this decade and I highly recommend it to anybody who wants a good home media player and console.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Graphics

    Rated 5 out of 5 stars

    Ps 5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the graphics and the easy of use fornth apps too.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived quickly and in perfect condition. I'm very much enjoying it, much better than my PS4 Pro. I do plan on getting a new ssd for it sooner or later as I am getting a little tight on space for my games, but overall I think what it comes with after setup is still very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The way it looks, make it easier to carry. Very good for travellong woth it and harder to get damaged

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Works as expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing bad to say about it really. I came out of the box working just as I expected to. One thing to take note of is that it is a pretty large device. I knew it was large before I bought it and even then it surprised me. Make sure you have good space to put it before buying.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    A Quantum Leap in Gaming Excellence

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 is a gaming powerhouse. It's not just a console; it's a statement. While it's not without minor quirks, the overall experience is a leap forward. If you're a gaming enthusiast, the PS5 is a must-have. Get ready to redefine your gaming standards.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome buy this ps5 i had it for over 2 years and i havent had no problems with it

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    ps5

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing purchase !!! i am so pleased with the ps5 and service of best buy 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Just get it! You’ll love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plays all that Sony has to offer with amazing speed and quality. If you are coming from PS4 prepare to be amazed just by tons of titles at “PS4 Pro+” quality/frame rates and blown away by the true next gen content. Now is the time to buy with a lot of great content to look forward to in the next few months/years.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    PS5 is a must have!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whether you are coming from PS4 or switching from Xbox, PS5 is amazing for both parties. PS5 is able to play PS4 games and allow for cross saves. The console is super fast and quiet making it an amazing display piece. Demons Souls, Bloodborne, Final Fantasy, world of PlayStation is beautiful!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Love It

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been slow going getting everything transferred from my PS4, but it was so worth it. Love the backwards compatibility and the free PS5 upgrades! System and games load quickly and look great (though that’ll be more dependent on your monitor/TV). Looking forward to playing Spider-Man 2 in October!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    PS5 - Review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its perfect! The Playstation 5 has liced uo to the hype but also exceeded it! It’s great for gaming and i can still play all of my old PS4 games (downloadable ones not discs). The graphics are stupid good (if you have a T.V that allows for it). I highly recommed it for any console gamer or streamer to grab a PS5 while you can.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    GET THIS NOW

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely worth the money. Sony makes everything on this much easier than before, no more 10 hours download times with this. Get the best graphics, with the best exclusive PlayStation games

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall very satisfied works great in my opinion and is very fast not only that but it was in great condition and was very beautiful to Unbox and super exciting over all would like to buy one for my brother and will get it from here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had a ps5 for about 2 years now and it’s still going strong. I’ve even dropped it a couple times I admit, but nonetheless it’s a great product I’d highly recommend to new and experienced console players alike. (Just be careful with it)

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Greatest console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the greatest console. My daughter and I can’t stop playing. It’s feels like a completely different gaming experience. Amazing graphics and the games are incredible. I’ve only played Xbox so I’ve never played Sony studio games and was blown away by them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The game was amazing and works very good my boyfriend loves this console

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Good gift idea

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my brother & he absolutely loved it. I am not as tech savvy as he is when it comes to these but he’s plays on it all the time & I definitely recommend it. I might have to come back & get myself one !

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Console Connoisseur

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My excuse for buying this quintessential console is because MK1 isn’t coming out for PS4. So far, everything’s great. The design is extremely attractive—especially now that it stands up. It just gives and it serves very well with my other consoles. Call me the Console Connoisseur purrr

    I would recommend this to a friend