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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 14674 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers consistently note the PlayStation 5's exceptional graphics and performance, praising its ease of use and fast load times. However, some users express concerns regarding storage capacity and the console's relatively large size. A few also mention issues with overheating and battery life in their feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 123 Showing 2,441-2,460 of 14,674 reviews
  • Rated 5 out of 5 stars

    PlayStation 5 review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fun and enjoyed using this product. Has been worth every dollar.

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Obvious review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 is an amazing game system that was worth the purchase. The controller is familiar, yet different, and is shown off well with the game pre-loaded on the system, Astro's Playroom. If you're a Playstation fan, you won't be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    PS5 Bundle

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Graphics. Load times almost instant. Worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Worth every penny.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the PS5 because I was tired of my PS4 Slow... I mean... PS4 Pro. I originally wanted the Spiderman version, but it was unavailable. I don't regret my decision. I bought the Spiderman game and it is amazing! The PS5 deserves all the hype.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Condition of that Play Station 5, and good deal

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Cant go wrong

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing console. Can always count on Sony to deliver.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good, but not many exclusives

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While it certainly is an upgrade over the ps4(even the ps4 pro) there isn’t much of a reason other than graphics to upgrade, there aren’t many games that aren’t on pc or other consoles. I still like it tho

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics

    Rated 4 out of 5 stars

    Pretty good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the controller and the graphics also the storage is pretty good although i think it is very dumb i must pay for playstation plus on top of purchasing the game

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is my best purchase because I love to play FIFA and my son and I spend time together

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Making Better Choices!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS5 is easy to use. Love to play it with friends. My brother opted for PS5, while I chose the X-box series when they were released close to Christmas. I soon regretted my choice, and my brother did not want to share with me. So here I am getting the PS5 fr my birthday!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 4 out of 5 stars

    gaming masterpiece

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS5 nothing short of a gaming masterpiece. From its sleek design to its jaw-dropping performance, it's a true game-changer in the world of consoles.

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics

    Rated 4 out of 5 stars

    PlayStation 5

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice console and amazing graphics along with smooth gameplay and a nice controller feeling

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome Console, Great Value, But…

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this PS5 as an open box item which was described as “excellent condition.” The price was a great deal. The good: The console and controller look and work as if brand new. I set up the console and everything worked great. Both the console and controller look brand new with no visible damage, scuffs, or markings. Now the not so good: Open Box-Excellent Condition is described per Best Buy’s description as an item that looks and functions as brand new AND comes in its original box AND includes all inserts. The unit I received was shipped in a brown cardboard box; no PS5 manufacturer’s box, wrapping or inserts were included. The console was thrown in the box with some bubble wrap placed at the bottom of the box and loosely placed on top of the console, but not wrapped around the console for protection. The controller and cords were shipped together in a plastic ziplock bag. Not much padding g was provided to prevent the items from moving in the box during shipping. Also, the stand that is usually included with brand new units to support the console standing vertically or horizontally WAS NOT included. I had to purchase a stand. Had it not been for the missing stand and the packaging (or lack thereof), this would have been a 5-Star review. For the price and overall condition of the item I would recommend this purchase, but it will not provide that “new console” feeling you would expect from the “Open Box-Excellent Condition” description.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ps5 slim

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daugher wanted a ps5 because her little brother had one. I returned her xbox and upgraded to this. She is now able to play spiderman and share games because of the premium membership. The kids are happy and so am i.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. 100% recommended. I bought a brand new one though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    System Ps5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s the best gaming system I ever bought I still play it to this day.

    I would recommend this to a friend
  • Cons mentioned:
    Disc drive, Size

    Rated 4 out of 5 stars

    Great but big

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console, first disc one I bought couldn't read DVDs at all so I had to return it but the second one is great! It does have a huge footprint though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift for my sons birthday ! He enjoys playing online with his friends ! And loves all the new features PlayStation added !

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A Gamer's Dream

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing !!! Ive been an avid gamer since I was a child and I was super excited to FINALLY have a PS5 . Obtaining my console was quick and easy , as well as convenient . I would highly recommend this system to ANY gamer !!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Happy Camper

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally got one and I’m very impressed! The graphics are next level and there are so many games I want to play. The design is also very sleek. Sometimes I catch myself just looking at it from across the room. I definitely recommend getting one for yourself.

    I would recommend this to a friend