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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 14674 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers consistently note the PlayStation 5's exceptional graphics and performance, praising its ease of use and fast load times. However, some users express concerns regarding storage capacity and the console's relatively large size. A few also mention issues with overheating and battery life in their feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 126 Showing 2,501-2,520 of 14,674 reviews
  • Rated 5 out of 5 stars

    Sleek console with ergonomic controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console for games, I've had PS since PS came out. Controller feel and ergonomics are great compared to other systems. I like that they are continuing to add legacy games and the UI is easy to customize and simple. Hopefully Sony will continue to push the boundary with performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth Every Penny

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 is probably the best console right now especially for the price being 500$ and now that it is more available in stores i think this purchase was well worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Excellent console.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been a lifelong Xbox user and not really made the switch but added the PS5. It’s a very impressive console, graphics are amazing, menus are intuitive. There are just a few exclusive titles I wanted to play and this console more than makes it worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My ps5 review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally was perfect pick up, Gave me the red carpet treatment

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    PS4 PRO to PS5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console, the 4k is just insane! I like every aspect of it. I just upgraded from the PS4 Pro & couldn’t be any happier, SONY always makes top notch items. I went with the disc version, as I collect games physical version.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Love the PS5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had every PlayStation since they first came out and the PS5 doesn’t disappoint. Fantastic graphics and great selection of titles to play. I like the subtle improvements to the controls so it still feels familiar. I would recommend the system to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Console!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing performance, fast load times, and stellar graphics. Truly next-gen experience!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    PlayStation 5 a winner from Sony again!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new PlayStation is great. It builds on the foundation of the previous models with better interaction with live players and better graphics. There is no better game platform than PlayStation 5. It’s the best in the industry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son was thrilled when he got this. He lays it all the time.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    PS5 Experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally got my PS5 and it’s been living to the hype. When I went to pick it up from BestBuy, the box was fresh; no dents or damages was dealt. The service was also good. I recommend if you don’t have one get one, and get it from BestBuy.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 3 out of 5 stars

    Family Fun

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this mostly for the grandkids, but also for me and the wife to use as a disc player for movies. Once upon a time I had a PS2, and this console blows it away in terms of speed, graphics, and versatility. I was surprised with the lack of supporting documents not included, or the fact that most games sold today are designed for online play only, and that they do not include booklets explaining how to play the game. Setup was easy.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    PlayStation Review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was amazing. I waited a little while until they were back in stock but as soon as they were, I went ahead and jumped on it, and I have loved it ever since.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the design and the color scheme. The graphics are phenomenal and the game offerings top notch. Bought it primarily to play exclusives such as GT7 and did not disappoint. The Dual Sense controller is almost freaky. So well designed.All in all, worth the wait and playing it as often as i can.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Playstation 5

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My ps5 is best I do everything with my ps5 netflix game music all

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Love the service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the graphics, response time and smooth play of the games. I am glad I upgraded from my PS4. And best buy made it easy to obtaining one. Staff was really good and nice on taking my order and ensuring everything was alright during and the end of the process.

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    This system is very nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not looking into getting another gaming console at all but when the sale hit i had to jump onto that. Got a console and another console with the money that was saved! Amazing deal and amazing system! Recommend anyone to get this system!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    pretty good system

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been solid piece of equipment. Fiancée says fortnite lags but let’s be honest…

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    The best Next Gen Console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most cost efficient way to play next gen games on 4k on 60fps or 120 fps. The upgrade process for m.2 was pretty easy and you can get 2tb m.2 for less than 100 just make sure it's 5,500MB/s or faster The graphics are amazing on my lg c2 tv.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great power, little memory

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty late review but this is probably the most friendly way to game currently. With Xbox’s lack of optimization causing their own system to be bottlenecked and PC’s outrageous prices; the PS5 is by far the best choice for the casual gamer.

    I would recommend this to a friend
  • Pros mentioned:
    Console
    Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    PS5 is good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't have much PS5 games but what I played runs great. Storage is still meh. The controller is probably my PlayStation controller is a while.

    I would recommend this to a friend