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Customer Ratings & Reviews

Your price for this item is $224.99
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The comparable value price is $349.99

Customer reviews

Rating 4.9 out of 5 stars with 14674 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers consistently note the PlayStation 5's exceptional graphics and performance, praising its ease of use and fast load times. However, some users express concerns regarding storage capacity and the console's relatively large size. A few also mention issues with overheating and battery life in their feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 127 Showing 2,521-2,540 of 14,674 reviews
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Pa5

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son passed the school year so I bought it for him Hands down best investment I’ve done Really amazing features and graphics

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Ps5 Review

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service from the staff, great console, everything worked perfect

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    PS5 for the W

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Playstation 5 is definitely a difference experience to the PS4. What makes the experience is the controller and the games the implement the functionality and capabilities of what the controller is capable of. Astro World is Sony’s flagship game that displays all whats possinle for the PS5 at this time.

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Great Product, Worth the Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my husband and he loves it! What's great is that PS lasts many years and upgrades come out once every few years so it really is worth the investment. He had a PS4 before, but couldn't play some of the games he wanted to.

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    One of the best consoles!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good console!! Feels good to play on console again after so many years. Last time I owned a console was way back of the times of the PS3 days. I've been playing on PC for awhile and wanted to get back onto console again.

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Amazing console

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing console, I was deciding between this and the xbox series x but i went with the ps5 because they made more differences mkst nottable is the controller with a built in mic p, motion detectors, and adaptive triggers

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Smooth transition from ps4 to ps5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues with the PlayStation !! It’s a a big difference from ps4 ! Best Buy made the transition very smooth and easy and installed my external hard drive with no issues once I got home !! Would definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered online pickup, in and out in under 10 minutes. Staff was very friendly, made the overall experience very pleasant. Looks great, works great, zero issues. Would definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this console back in Dec. 2022 for my son. He’s absolutely in love with it and even I was impressed with how good the graphics are. I highly recommend it. I like it so much that I’ve almost considered switching from Xbox to PS now lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent, would recommend this as a gift! it has been great

    I would recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    PS5 review

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works excellent, has great graphics, I’ve really enjoyed playing with it. Could use more storage seen as it’s games are huge.

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    State of the art system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much more than just a gaming system, this has become the center of nearly all of my home entertainment. My only complaint is relatively low storage space. I added a 4 TB SSD and there's no reasonable chance I'll fill that.

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Finally a PS5 in stock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a birthday gift for my Nephew and he was thrilled to receive it as they are hard to find. When picking up my new monitors his brother spotted it on a table at the front of the store and we have been searching for one for a while so I snatched it up and made his day!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Value through the roof

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bang for your buck is great, no PC is gonna get this performance at this price point, obviously not gonna get the best FPS, or graphical detail but a perfect casual gamers machine. Also love PS Plus!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playstation 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice best gaming machine i have had so far! Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    This stuff is awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Played the system a lil bit definitely a upgrade from the previous system I’d say it was a great investment. My only problem is storage

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Digital PS5 Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ease of selecting and downloading games on both platforms PS4 and PS5 is Awesome. I can download classics and newer games to play with every generation of family and friends without having to search the stores to find them.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Finally got one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the upgrade. The PS5 is a powerful device. I’m happy with what it can do. It’s an entertainment system beyond video games. As a truck driver constantly on the road, my PS5 is an all in one.

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact that the playstation 5 does everything better than the playstation 4 the faster loading times are really wonderful. The only thing bad about this item is the storage space you always need more space just to play more than three or four games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exsctly as Described

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the price, around $234. It shipped quickly. My child is enjoying it. It allows her to play online ith her friende.

    I would recommend this to a friend