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Customer reviews

Rating 4.9 out of 5 stars with 14675 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers consistently note the PlayStation 5's exceptional graphics and performance, praising its ease of use and fast load times. However, some users express concerns regarding storage capacity and the console's relatively large size. A few also mention issues with overheating and battery life in their feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 127 Showing 2,521-2,540 of 14,675 reviews
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    Worth the purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, super fast speeds and great graphics.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great game

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality. Had no issue with the system. Still playing the game til date and will definitely recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Perfect Console.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great next generation system. Love the design and works flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gaming system out! I enjoy playing all of games on competitive level!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Playing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best gift ever I got for my son he was autistic and he was loving

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graphics are beautiful and the fans aren’t loud, great purchase

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS5 purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and worth the purchase. It's a good system and budget friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    Faster and more efficient

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than PS4. Faster, easy and enjoyable..

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    Great Console

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS5 was a great improvement, fast load times and a smoother experience.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Cool Design PlayStation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves playing with his PlayStation and he really likes the new design.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My new favorite console

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new favorite console, my last gaming console was a PS4 PRO and I had an Xbox 360 about 10 years ago. I also had a gaming laptop from a few years ago. This graphics on this PS5 is simply purely next level. I platinum-ed God of War Ragnorok on this baby. I’ve had a amazing gaming experience on PS5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5, essentials sold separately

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do your homework before purchasing especially if on a budget. You’ll want an upgraded TV (to avoid pixel burnout) and to purchase extra memory (requires physical installation, YouTube adding memory stick). Thankfully staff warned me about the extras at time of purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent video game

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent video game, the storage capacity is not very large. But installing an extra SSD is easy and not expensive. I had a problem with a game due to the game's high resolution, but it was easily fixed by lowering the texture resolution. I highly recommend the PS5

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Dont bother with the PS4

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gone head and get the PS5! Graphics, speed, and look are everything!!

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed

    Rated 5 out of 5 stars

    PS5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console is one of the best I’ve owned. If you’re coming from a PS4 or even a PS4 pro, you’re gonna notice a huge difference in loading times and frame rate improvements. The new dual sense controller is also a game changer with the haptic feedback. Overall a 10 out of 10 experience.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It's a ps5!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy the ps5. I have an Xbox series x and a ps5 and while both are great and pretty much equal, I prefer ps5 a bit more. I think navigating through The settings and access to everything is better on ps5 and I prefer the controller of ps5 but that's just my preference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Console

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony’s console is great and the only way to play their exclusives without having to wait a year or more to play on PC. Dualsense is pretty cool too and it’s always good to see companies try something new instead of reusing the same controller every generation.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great gaming system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally! Purchased as birthday gift for son. The gaming system was easy to set up and set up time was much more efficient and faster. Graphics are awesome on tv screen. Loved digital download of software because no disc or covers left on the floor or scratches on the disc.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS5 is a winner!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this PS5 over a year ago. My kid is so happy with it I barely see him! Works seamlessly, super convenient to be able to purchase games right on the console. Worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    great upgrade from PS4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade in video performance for 4K tv's amazingly fast

    I would recommend this to a friend