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Customer reviews

Rating 4.9 out of 5 stars with 14675 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers consistently note the PlayStation 5's exceptional graphics and performance, praising its ease of use and fast load times. However, some users express concerns regarding storage capacity and the console's relatively large size. A few also mention issues with overheating and battery life in their feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 128 Showing 2,541-2,560 of 14,675 reviews
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Good system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs great! Never really like the design and the size limits where I can put it. Not too many games out on it that I’m interested in yet either but overall, pretty nice!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good console

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the title says its a good console, it does everything its supposed to almost flawlessly and with little to no problems. It also plays most PlayStation 4 games from what I’ve seen. I would recommend getting this console before spider-man 2 comes out in October before it becomes harder to get one again.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    The, Best Gaming Console in 2023.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its, the best gaming console for its price it runs 120fps and it has a sleek and ergonomic design its, very sturdy and runs almost anything you throw at is. Its run newer titles for a cheap 500$ if your looking for a good gaming console i would recommend you, this or to a freind

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Its a Playstation 5!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to finally find them in stock. Store employees were very helpful. Im continually amazed how good games look on this machine! Sony could've been a bit more generous with storage, so expect to find an upgraded ssd. Over great product, loads of features and options. The controller is out of this world.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do yourself a favor get the disk PS5

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent graphics. I love the fact that it came with the disk reader. Nothing beats having an actual physical copy of a game as the PlayStation store does not discount games quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very very good PlayStation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product ! White play station with proper equipment , very smooth

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New system

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my husband and surprised him with it. Came with a wall mount to put it on the wall very convienent and a controller as well. Set up and transfer from the ps4 was a breeze. Love the graphics on mortal combat. Very happy

    I would recommend this to a friend
  • Cons mentioned:
    Heat dissipation

    Rated 5 out of 5 stars

    Good console, little memory.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying my PS5. The memory is almost full after installing four games. The PS5 also generates heat. Is this normal. The shipt driver almost stole my PS5 as there was no way to track it. I had to call Shipt to call the driver. She seemed upset that she hand over the PS5 and two games

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great Console with a few flaws

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took awhile, but I was finally able to get a PS5. I was holding out for a Spider-Man 2 bundle pack, but never heard any announcement for one, so ended up getting the basic disc drive. Overall I'm pleased at the purchase, its a great system and it runs smoothly. At the time I bought this I also got a SSD to put inside to expand the memory since that is the biggest issue with the PS5 is the lack of memory for games. I was fairly surprised how easy it was to expand the memory and how easy it was to connect my existing external hard drive I was using for my PS4 and transfer games to my PS5. If you go online to Sony and look for how to do this its pretty easy. Overall I pleased with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so much I play non stop It’s been the best gift

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    Great upgrade from my PS4!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great counsel. Super fast load times. Grafix are amazing!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS5 is perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the ps5 I have been getting really good quality and the graphics are Insane I would recommend to a lot of people to get this and the controller performance and grip have been really great so far and the sound has really put me into the experience of the game. I’m recommending people to get the ps5! 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best gaming experience.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Playstation 5 is one of the best gaming systems that I have ever played and I have all the gaming systems. It's fast and very convenient to use. I just wish I could have gotten one earlier. Playing ps4 games on it are clearer and that's a big plus. I am very satisfied with the Playstation 5.

    I would recommend this to a friend
  • Pros mentioned:
    Game selection, Overall performance

    Rated 5 out of 5 stars

    For the kids

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for kids. Great graphics and fun games. Pricey overall.

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    PS5

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product and is so much fun to use. Way faster than the PS4.

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    Great Value, for all upcoming games.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tis a gift for my brother, but I’ve had mine since launch and let me tell you… for 500 we havemt even scratched the surface of games. With recent releases like God of War Ragnarok, and Last of Us Part 1 (Though part 1 did not need a remake, but here we are.) they’re will be more games that will push the PS5 to its limit. We just have to see, in due time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still give me good vibe and good service 24 hours play without problem

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect gift

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little brother was wishing for one, so we bought it and hasn’t stopped playing ever since then. Ps5 is definitely the way for gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS5 is an awesome system storage wise is okay but you can't put a lot of games that you expect on it. Highly recommend expanding the memory controller or it's awesome shooting a guns make you feel different types of guns that you use. Otherwise it's a awesome system!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PlayStation 5

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked amazing as expected. No disappointments and no damaged package. Best PlayStation 5. Best Buy do a good job having these types of technologies.

    I would recommend this to a friend