Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $224.99
Clearance
The comparable value price is $349.99

Customer reviews

Rating 4.9 out of 5 stars with 14674 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers consistently note the PlayStation 5's exceptional graphics and performance, praising its ease of use and fast load times. However, some users express concerns regarding storage capacity and the console's relatively large size. A few also mention issues with overheating and battery life in their feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 128 Showing 2,541-2,560 of 14,674 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not be more happy or impressed with this console. It delivers on every front. I still can’t get over the zero to minimal loading times. You just get right into the game. The console is a joy to ise. I would buy it again!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Ps fan

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has performed well with no glitches. Easy to tranfer from one device to the next. Great performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The perfect gift

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On October 2, 2023 I went for the first time to Best Buy in search of my first item I had never bought something in the store until that day I went looking for a PlayStation 5 for my boyfriend's birthday gift and when I started looking I couldn't find it until a boy approached me asking what I was looking for and I told him the product and he told me precisely I only have one excited I told him you can give it to me please as well as a game that didn't have much to go on sale very kind helped me with my payment at the box and likewise helped me get my credit card satisfied with my first purchase...

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Review

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had for a little over a year and still works great

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is absolutely amazing in specs and graphics,the sheer amount of games on astro playroom is amazing! War thunder on this game is amazing with the graphics. You can see the detail on the trees! It also has a modernistic look which i love!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Machine

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Favorite console ive owned. Would highly recomend.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    PS5 review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth, clear and responsive gameplay coupled with great graphics makes this device worth every penny. It also has a great user interface and lots of future upside use that will keep the user interested in keeping it for a very long time!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My son loves it!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t say anything bad about it. Super easy to set up. Parental controls were not difficult to figure out, unlike the Xbox. I still don’t know how my kid can bypass my password and pins to purchase stuff on MS! Should have gotten this a long time ago!

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    PS5 is of course a great system

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can one say, it’s a great system. I have both the PS5 Gand the Xbox Series X. I started way back with the original Xbox and Halo. Currently I lean more to the PS5 because of the games coming to that system. I know that size is an issue but It’s fine for my setup.

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    Great machine, the games look amazing

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrade from the PS4, it's better in all ways with the exception of the storage. It would be nice if they offered a 2 terabyte or larger hard drive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I would recommend this one

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Never misses. I would buy this one instead of the digital version but theres not really a difference. The digital version just has no disk input and its 100$ cheaper but i would recommend this one If your on a budget.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great upgrade!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my daughter since she was playing with friends on a ps4. She loves it. She still gets to play with her friends online and now its faster. She is really enjoying it and I am considering getting myself one so I can join in on the fun.

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Worth it!

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console, no complaints. Playstation > XBOX..

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Amazing!

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 is a huge upgrade from my previous PS4. The speed, the FPS upgrade, everything. As much as I love having the SSD for the added speed you get, I really wish it came standard with more than 1GB. A single GB just is getting to not be enough…

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Good deal

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my son as a birthday gift. He is the happiest kid in the world these days ☺️ we are very satisfied with best buy’s service. I used a gift card and bought an additonal game with good offer. I recommend to buy an additional controller.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Happy Customer Service

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased one for my husband last year right before the last one sold out and he completely loved it! Cannot get enough of it, we challenged each other every night. Thank you for making this happen for us! ☺️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playstation 5 console and Spiderman Bundle

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to purchase playstation 5 Spiderman bundle, but it only came with a voucher for the game. I wanted a disc game. Called Jackson location and spoke to Mohn and he set me up with what I wanted and was very patient with me. When I went to pick it up, there was a misunderstanding on the bundle I had paid for. Raul the manager said he would provide me with what I want. As I was waiting, there was already a playstation 5 console and a disk game for me to pick up. I was very pleased with the service. I have always had great service when purchasing any item at the Jackson Best Buy, but this was exceptional. I would give it 10 stars if I could. The playstation 5 is for my grand kids for Christmas. I hope they will enjoy it!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Total upgrade!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is amazing! I'm glad to see that Best Buy finally had them in stock! I purchased this PS5 for a friend who had their PS4 stop working recently. The PS5 out performs the PS4 on so many levels. Definitely worth the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Ps5

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ps5 works amazing loved the experience Best Buy gave me when I got the ps5!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Auntie of the year!

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this system for my nephew to play when he come to my home and he loves it. We bond and build memories together. Love this for him and I. Great system. Easy set up and more

    I would recommend this to a friend