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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 14674 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers consistently note the PlayStation 5's exceptional graphics and performance, praising its ease of use and fast load times. However, some users express concerns regarding storage capacity and the console's relatively large size. A few also mention issues with overheating and battery life in their feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 129 Showing 2,561-2,580 of 14,674 reviews
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Quick delivery with good quality product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product arrived in two days!! Very quick delivery. The excitement lasts from submitting the order to actually getting it. Wonderful designed controller and smooth spider man game make the ps5 great choice for game!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good stuff

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first i was iffy because of the home menu but after a bit it got comfortable and easy to use really convenient and a good big jump from ps4. Any tv works and looks good but if you really wanna maximize it then use it on a monitor or oled to qled tv’s.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    5 stars

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my partner to play Elden ring and it performs very well, much better than the ps4 he had been trying to play it on. Glad to upgrade him to a higher performance console.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Console

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my PS5 have had it for a while with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Entertainment Weekly

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing console! Great for entertainment and game night with the fellas or family. Keeps the family engaged after a movie night, plus I don’t have to switch to other streaming services through the remote because it’s all on one device.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The console runs great. Fast loading and downloading. It was fairly simple to figure out the new menus from the past console's. It's great i don't have to worry about discs because i got the digital so i have access to all the games i can get.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Best Console Ever

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best console I've ever bought, quite frankly. It has the smoothest graphics I've ever seen and its storage capacity is nothing to scoff at either. 10/10 love the white design

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    No regrets

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The console itself is fantastic – the graphics are stunning, and the gameplay is incredibly smooth. I couldn’t be happier with my purchase, and I highly recommend Best Buy for anyone looking to buy a PlayStation 5.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, didn't use it that much but it's well designed & run smoothly.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems, great performance and storage space glad to have bought it

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Awesome console

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ps5 is one of the best consoles out there you wont regret buying it and has some very good games and with ps plus extra you wont ever get bored the only issue is the small storage space but ssd are getting cheaper very recommended

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Yesssirki

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Console I've owned beside having a PC. Worth every single penny... Don't think about it just buy it. PlayStation really did an amazing job with the controllers.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Playstation 5 console

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was in excellent condition and as well was easy to install without any issues of whatsoever. Plus I even purchased and extra ssd card of memmory of 2tb to add on this console to increase storage capacity.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Worth the Money

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband is loving his PlayStation! After working 8-9 hours a day he still comes home & play his PlayStation for 2-4 hours. This was well worth the money to see the happiness it brings him playing on it!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Yeah i got a 4090 build but why not!?!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im a PC gamer but I love having something to play on the couch. Graphics are beautiful and i hope Sony fixed the vertical issue they were having woth the first revision. Selling it as a vertical system when it should be put horizontally is nuts buy w.e.

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    PS5 IS TOTALLY AMAZING

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally fantastic brought it for my daughter's 12th birthday she loves it very much couldn't have made a better choice would definitely recommend this to any child or adult gamers out there its a guaranteed win win 10 stars

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Sony PlayStation 5

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just ordered my PlayStation 5 and I just traded my PlayStation 4 because I don't need it anymore because I got the five and the PlayStation 5 is more better than your PlayStation 4 so I'll give this a solid 900

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love my PS5

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time owner of PS5. Easy to set up and learn even for not so tech savvy people like me. Fast checkout at BestBuy in Pasadena.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Gaming at 40

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best consoles to date. Sonys build quality and performance is top notch as usual.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Best gaming experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PlayStation 5 what not to mention! stunning graphics and a powerful gaming experience. With its fast loading times and immersive gameplay, The console also has a wide range of exclusive games, A must-have device for all gamers out there.

    I would recommend this to a friend