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Customer reviews

Rating 4.9 out of 5 stars with 14675 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers consistently note the PlayStation 5's exceptional graphics and performance, praising its ease of use and fast load times. However, some users express concerns regarding storage capacity and the console's relatively large size. A few also mention issues with overheating and battery life in their feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 129 Showing 2,561-2,580 of 14,675 reviews
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    Super Fast

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy playing this everday. Great graphics abd quiick load speeds.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS5 at Best Buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a product of astounding quality. I love all the different features I can access with my PS5. The graphics are superb and there is tons of storage on the device. I play it every day. I am pleased with the price and how fast my order was processed and ready.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best PS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best console PlayStation has made in awhile.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Performance

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good product. Excellent condition and accessibility easy to use and ready to play

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Great perfomance.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A sleek design and fantastic performing console so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playstation for life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my PS5, and I love that I’m able to remote play my PS5 downstairs on my PS4. Capacity is hard when you download big file games like COD and Avatar, but it’s nothing a M2 SSD 1TB couldn’t fix.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Would recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really good. Great price. Bought for a gift

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A Great console that has a lot of features

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console. The PlayStation catalog is great for someone who plays a lot of single player campaign games since they can just download multiple games and uninstall then when they’re finished with a game for a subscription. The controller is also very immersive and feels great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Playstation is BEST!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my PlayStation! Use it everyday for gaming, movies, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Grad and Bday gift ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an 8th grade graduation and birthday gift. Our grandson LOVED it. He was so excited he walked away before looking at the other gifts lol. That was a ringing endorsement that we did good. He states the graphics are amazibg and now asked for a better tv. What have we started lol. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    PlayStation 5

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast load and amazing graphics. Kids and parents both enjoy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. It gets a little loud when starting up. No overheating issues.

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly and super fast such a better upgrade from my ps4

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Playstation 5 review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase brought for my son as a gift and he loves its and i played on it a few times with him. Best buy offers so many discounts and ways to purchase items that can help u save money or in some case dont have to spend the full amount up front appreciate how they take care of the customers

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Always worth it

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was handled with great care and worth every penny! Graphics are fantastic, and the new controller is such an improvement from the PS4 controller! A great addition to the PlayStation line. Only drawback is the storage, I’ll need to get a memory stick to add to the capacity.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my PlayStation five and the guy that helped me get it was awesome. He was really helpful jumped right into it. I could not complain one bit and it runs great. I love the performance. I love the graphics and I love the connectivity and the streaming of games and everything.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    No problems so far— a great current-gen console.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this for a few months now and no problems so far. Definitely an upgrade from the PS4. If you have the time though and don't have a PC yet, I'd recommend saving up a bit more and grabbing a PC. Console-wise, the PS5 does an excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dang i finally got a ps5

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. That's my review and I'm sticking to it. But on the real getting it with the best buy plus membership was even easier and adding a bit of whew 60 days to return if its broken. Great machine pick up ghost of Tsushima if you really want ro se the beauty of this piece of equipment

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS5 review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a PS5, you're getting exactly what you think you're getting. The graphics are a big jump up, bigger than the ps3 to ps4 jump. Audio quality was a surprising performance increase. The only down side is the provided internal storage is too small when games average 65GB each. 2-4TB should've been standard issue.

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    Fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast fast fast fast fast fast is that 60 characters yet????

    I would recommend this to a friend