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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 14674 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers consistently note the PlayStation 5's exceptional graphics and performance, praising its ease of use and fast load times. However, some users express concerns regarding storage capacity and the console's relatively large size. A few also mention issues with overheating and battery life in their feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 130 Showing 2,581-2,600 of 14,674 reviews
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great console

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming console my son loves it ! The graphics are great, system responds quickly!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing! Lots of fun to play. Would definitely recommend to any future gamer!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Best game system!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was an amazing purchase. The graphics to the sound of it is the best . They way it so quite and just light weight ! I finally upgraded to a ps5 this year and it was definitely worth it ! Sony keep doing your thing !

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Worth buying

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a ps5 and it is worth the money. I had a ps4 and everything was slow. The games arent fully rendered and is all blurry and low quality. After buying thisx, there was alot of improvement such as the quality and the speed to load in the game

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Must Buy!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waited awhile to make this purchase, i was hearing all different types of opinions towards this console but i love it so much! I used to catch headaches playing video games and now i can actually play for a whole hour. The graphics are amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great B-day gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this for our 12 y/o son’s birthday. It was the perfect gift for him and for us. Now we have something to leverage on him to get all of his homework and chores done in order to play over the weekend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for gamers

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good gift. Got for wife. The only thing is that I had to buy more memory for it

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 4 out of 5 stars

    Excellent Gaming

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The performance and processing of this console is outstanding! Games like Forbidden West and God of War look so smooth and sharp while playing.

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Digital Edition, this is the way

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant to go fully digital, however, that fear has long disappeared. Very happy with all updates, they could have had some more space on the internal SSD. Apart from that, a few small minor complaints but overall very happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Awesome System but High Price.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system to get so you can play the next generation games and old games if you want. Great graphics but they could lower the price of the system would be awesome. But overall 5 Stars.

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics, Speed

    Rated 5 out of 5 stars

    Awesome gaming system

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PlayStation 5 is the best. The advancement in speed and graphics is amazing. The new controller is awesome as well. Definitely recommend getting an additional storage ssd.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A really big upgrade from PS4 I can enjoy my games now and no more crashing like the ps4 the visualistic experience and quality is a top notch, I went with the digital because I honestly dont buy CD’s any more and the PS store is really great

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Ps5 review

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ps5 ever quality and game performance is on point would recommend this console for my preference this is way better than Xbox

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the best console so far the haptic feedback is awesome and the graphics I really love this console!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 purchase worth it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome, its so fun i found old games i love to play!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy a PlayStation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PlayStation Five is pretty good. The menus are pretty cool. Better console than Xbox

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Thoughts

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console runs like a dream get one and join the team, although a bit bulky definitely still worth it, but would recommend a bigger hard drive 1 terabyte is not enough for games now days the controller could also be bigger!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a Nintendo and Xbox user for years but never made the leap to PS5 until a few months ago. If I compare this to my Series X I'd say I prefer the Series X only because of the user interface and ecosystem Microsoft has developed. Regardless of that, I have no bad things to say about the PS5. There are plenty of games and exclusives to play and I like the layout of the controller. The speaker and mic embedded in the controller is a cool feature and I like how the triggers can also tighten up as you do different things in the games. I was definitely not disappointed with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The playstation 5 is overall a great jump from the ps4. I just walked into best buy, and they had a ps5 available for purchase (only the disc version was in stock). But that was fine, I just wanted a ps5 and everything was great out the box

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PlayStation 5 disc version has to be the best one I like this one very solid

    I would recommend this to a friend