Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $224.99
Clearance
The comparable value price is $349.99

Customer reviews

Rating 4.9 out of 5 stars with 14674 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers consistently note the PlayStation 5's exceptional graphics and performance, praising its ease of use and fast load times. However, some users express concerns regarding storage capacity and the console's relatively large size. A few also mention issues with overheating and battery life in their feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 131 Showing 2,601-2,620 of 14,674 reviews
  • Rated 5 out of 5 stars

    Fun Times

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this thing! He has a ton of games and is always using this. The only downside is that he plays in two households so we had to trade it in for the console that uses the disks because the digital games aren’t usable on two separate PS5 consoles. I think the digital is great for someone who wont be using two separate PS5s in different households.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Amazing gaming and graphics.

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing gaming and graphics. We have both this and the Xbox Series X. The graphics are better. But the online game subscription service for XBOX is better, as is the ability to play games from older systems. Overall though an amazing machine, just a bit pricey.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great game system its really fun I've been thinking of upgrading to pc gaming for more of a challenge lately as i dud brake a couple controllers and been using kb&m for a little ps its even more fun and easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation 5 Review

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never regretting this purchase my free time became more fun

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    PS5 upgrade

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I upgraded from my old PS4 I do have to say when you can play at 60 fps it feels great hoping for more exclusives that has more values

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    I Win You Lose

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from a PS4 to this PS five and every gun fight I was losing in Warzone I am now winning. I couldn’t be happier. Honestly, I know this review is going to upset some people but hey, I win you lose.

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Best console ever

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best console ever created it’s just amazing how the controller is just at another level, the vibrations when you’re playing a shooting game is just brilliant. Really recommend it to everyone you won’t regret buying it

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Best console to date

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already bought this for myself and now I’m getting it for a friend. It perform better than last gen consoles and you won’t have to worry about the old fan noise the ps4 made when it was getting over heated. PlayStation over Xbox

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Amazing Product and Amazing Costumer Service

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an amazing product and has such good games and is so fast with response time and loading. When I picked it up, I got in the store and out in maybe 5 mins, if that. It was super fast. 10/10 would reccomend!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    PS5

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent console, have fun for hours, it’s really fast and better than others consoles

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Love my Playstation 5 !!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This my transition from a Xbox system to a Playstation system. This game console is a must for every gamer . Got the Gran Turismo 7 game and this beat Forza in every aspect. Got your Playstation 5 today?

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great purchase!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered via store pick up, and that was easier than I expected. Associates were friendly and knowledgeable. I purchased for my daughter and she loves it. The graphics are awesome and the games loaded quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase almost a year later and still runs as new as long as you keep up maintence and clean the dust out every few weeks

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    PS5 we’re build for the entire family.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This piece of Electronics is super. All you in the entertainment world, It was suppose to just for the kids, the entire family is engaged and very happy with this product. Purchase one and see that I’m right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product with no issues. Has held up for three years.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Awesome!

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system is amazing!! It takes what the PS4 was and improves upon it greatly. There are a couple differences from the previous system to get used to, but they are nothing to overcome.

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    PS5

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had mine for 2year still working like brand new also duel sense ege best combo

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    PS5 No Regret Purchase

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top notch as Sony always delivers A+ quality, craftsmanship and gameplay over the past years. Regret switching to Xbox series X for 2 years as it was literally a downgrade in gameplay and overall console functions.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Its fun but i should have waited

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it, it has great controls, clear picture and performance. But I shoulf have waited because there is already talk of a ps5 pro. Plus I’ve mainly been playing on pc but this was a good alternative. So my verdict 9.4/10

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Purchase review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my PlayStation. It works perfect with my Samsung TV. If I had a bigger hard drive, that would make it better And I wish the controller had a longer battery life. But Over all I'm more than satisfied.

    I would recommend this to a friend