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Customer reviews

Rating 4.9 out of 5 stars with 14675 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers consistently note the PlayStation 5's exceptional graphics and performance, praising its ease of use and fast load times. However, some users express concerns regarding storage capacity and the console's relatively large size. A few also mention issues with overheating and battery life in their feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 132 Showing 2,621-2,640 of 14,675 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived quickly and in perfect condition. I'm very much enjoying it, much better than my PS4 Pro. I do plan on getting a new ssd for it sooner or later as I am getting a little tight on space for my games, but overall I think what it comes with after setup is still very good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PlayStation 5 review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Playing on my PlayStation 5 was and still is one of my best gaming experiences of all time hands down NO DEBATE.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jusr awesome ,.performs as descibed. Delivers good sound and video to my home theater. I also have a xbox x. Im not sure if one is better than the other, all depends how you choose to use it amd what platform you prefer. So the choice os all yours. More consoles are becoming available now that the mad rush and demand has passed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A whole new world of gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took about 10 years off gaming because I was loaded down by school and work. Let me say that returning with the PS5 feels like the moment Dorothy steps into Oz and the world goes from sepia to living color. The graphics, the haptics, the GAMES. It's all so amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed

    Rated 5 out of 5 stars

    LOVE IT, LOVE IT, LOVE IT!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such an upgrade from the PS4. Initial load up time is super fast. The standard memory it comes withnis a little weak in my opinion so I added the 1TB memory card and it made it even better and it was so simple to install. If you're a Playstation person and you can swing it, buy this console. You won't be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best purchase ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the store, very friendly people and best products

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been reluctant to get a Ps5 since they launched as I've been a very avid PC gamer for years now. However, things have changed and I decided to pick one up and I'm certainly glad I did. The console runs games VERY well and the controller is probably the most comfortable controller I've ever used.

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    Amazing graphics

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best game console ever graphics are amazing very fast

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son he love gaming he wats to stream but we have to get those grades up to do that but I love it he plays for hours

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS5 Great for Families!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t think I would truly enjoy the PS5 as much as we do. Very good for families to get together and game. The cross play is a great feature!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    PLAYSTATION 5

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its another interation of the PlayStation 5 much lighter than the original a couple things I didn't like was the plastic screw that holds it vertical you can strip it too easy if you tighten it too tight other than that same experience as original runs cool quiet but weighs less

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Very stylish, but lacks storage

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and looks great, but they never give you enough memory, even on the upgrade for how much data these games take nowadays.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best gaming consoles I’ve used. I bought the small storage unit, but bought a huge external drive to store on.

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed

    Rated 5 out of 5 stars

    PlayStation 5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly hands down one of the best consoles in years, crazy fast loading times for when starting up any game. Even PS4 games get a little boost when revisiting older titles. The only negative is the stand, it feels like it might break at times, will definitely find a better stand from Amazon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Quantum Leap in Gaming Excellence

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 is a gaming powerhouse. It's not just a console; it's a statement. While it's not without minor quirks, the overall experience is a leap forward. If you're a gaming enthusiast, the PS5 is a must-have. Get ready to redefine your gaming standards.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS5

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a PS5 Console for my teenager and it is awesome he plays it everyday

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing console with great game options

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great affordable option for gaming without discs. Much quieter than the disc version. Only downside is not being able to play older ps4 games that I have on disc but for the price that is understandable. PlayStation has fantastic story driven games that look and play very well on 4K televisions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Upgrade!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a backlog of DLC and games waiting for this console! 1,000+ hours of play from Horizon Forbidden West to Final Fantasy 16 and 7 Rebirth, I’ve only had one instance of frame rate dip. Every game looks incredible, definitely worth the upgrade from my PS4 Pro.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5: Worth the Hype

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 has provided hours of entertainment to my son so far:). Very smooth setup and the appearance looks very nice for a video game console sitting in my living room. The graphics are hyper realistic and sometimes it’s hard to tell if it’s a video or computer generated, it’s so realistic!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Console Connoisseur

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My excuse for buying this quintessential console is because MK1 isn’t coming out for PS4. So far, everything’s great. The design is extremely attractive—especially now that it stands up. It just gives and it serves very well with my other consoles. Call me the Console Connoisseur purrr

    I would recommend this to a friend