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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 14674 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers consistently note the PlayStation 5's exceptional graphics and performance, praising its ease of use and fast load times. However, some users express concerns regarding storage capacity and the console's relatively large size. A few also mention issues with overheating and battery life in their feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 133 Showing 2,641-2,660 of 14,674 reviews
  • Rated 5 out of 5 stars

    PS5

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this! Made the absolute perfect gift. It’s a MUST have.

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Playstation is Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Playstation 5. Being an Xbox user most of my life the few times I had a playstation gave a breath of fresh air. I love the Contoller and Astro's playroom that lets you experience what the controller has to offer.

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    I seem to favor the ps5 over the xbox series x

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had xboxs for the last few years and im glad i bought this ps5. I like the playstation menus and plus side soo much better than the xbox. I feel it is the better console after having the xbox one x and an xbox series x.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    P5 for the win

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoyed the first PS5 I got for myself I had to go in a second week later to buy one for my little brother for us to play together. Amazing performance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Playstation 5 is very good. I recommend it to all of you. Thank you guys

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Best gaming system as usual

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent game system. I’ve been a PlayStation fan since the original. Love the performance and the features on the controller. Can’t go wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playstation 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade from Xbox One. Graphics look awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    GOD OF WAR, I JUST LOVE THE GAME .

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I JUST LOVE THE PS5, THE PS5 RUNS MOST OF MY PS4 GAMES AND MAKES THEM EVEN BETTER THAN BEFORE. I BOUGHT PS5 GAMES WICH ARE GREAT FUN TO PLAY. THE NEW DESIGN, MAKES ME FEEL LIKE SOMETHING OUT OF THE FUTURE.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been hesitant on buying a PS5. However when my PS4 randomly stopped working I decided to purchase one and I am so glad I did! Download and load time alone is a %100 times better. Not to mention the graphics. I highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great System

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system is super fast compared to the PS4 and I would recommend it to anyone who is looking to upgrade their console gaming experience. Transitioning from PS4 to PS5 was pretty simple and fast.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great decision

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying this console way more than I thought I would! I’ve been rocking with the PS4 for a while prior to my PS5 and I’ve noticed a crazy difference in load time, graphics, game performance. I recommend (:

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    In and Out

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ease of purchase and availability for my PS5 was smooth and seamless. I’m happy with my purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    PS5 Everything and so much more

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordering online for pick up was so simple and seamless. The PS5 is so much more than I was expecting. I absolutely love it. If you are on the dense about it just buy one. No regrets at all.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    PS5

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much faster than my PS4. Would recommend to anyone, especially Xbox users. Only gripe is the small amount of storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pa5 solos

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its an amazing game absolutely the best console I love it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to set up and well protected in box.

    I would recommend this to a friend
  • Cons mentioned:
    Overheating

    Rated 5 out of 5 stars

    Great console

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve the console for a year now and it’s amazing. No overheating problems. The only issue is the internal storage which is kinda small for what I wanted.

    I would recommend this to a friend
  • Cons mentioned:
    Disc drive

    Rated 5 out of 5 stars

    Great console! What else can you add here!)

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console! What else can I add here!) I bought without discs, since it seems to me that their time has already come to an end.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Brooks Review

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the PS5 for my youngest son and he loves it and load times are slower than I thought. He lets me play from time to time looks like graphics have improved since I last bought a system for myself

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Ps5 perfect condition everything was in the box as it should.

    I would recommend this to a friend