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Customer reviews

Rating 4.9 out of 5 stars with 14675 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers consistently note the PlayStation 5's exceptional graphics and performance, praising its ease of use and fast load times. However, some users express concerns regarding storage capacity and the console's relatively large size. A few also mention issues with overheating and battery life in their feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 133 Showing 2,641-2,660 of 14,675 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 does live up to all the hype around it. It is a well constructed high end video game system. The controller is well made, sturdy and has good weight to it. The interface takes a little getting use to from the PS4, but it is very intuitive. The price is high but it is worth the admission

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Large Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best purchases that I’ve ever made from Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great gaming console.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ps5 has great graphics and gives a great console gaming experience. It’s a tos up between this and the Xbox. Both have some great games and some of those are on one console or the other, then there are some that are on both. But you can’t go wrong with the ps5. The only thing with either one is the storage capacity.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Greatest console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the greatest console. My daughter and I can’t stop playing. It’s feels like a completely different gaming experience. Amazing graphics and the games are incredible. I’ve only played Xbox so I’ve never played Sony studio games and was blown away by them.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Another PlayStation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The last PlayStation I had was the first gen PS4. It seems like these consoles get bigger and bigger. Finally got my hands on one for my son's birthday and he enjoys playing games with me. The buttons are not easily visible but my 6 year old can figure it out.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Console is absolutely incredible. Upgrade!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always love my PS4...but the PS5 is absolutely incredible at what it's capable of doing. If you haven't upgraded yet, if you can afford it it is worth every penny! All the games are different with the controller haptic feed back and trigger pull! 3D Audio Headset is Worth the purchase as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better value than a pro

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pro is a better system overall but that being said a ps5 disk based system is a better value because there is no need for an 80 dollar hard drive add on.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Console

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought mine back in January. Upgraded from a PS4, which I gave to my sister. As expected, the quality and performance of the PS5 is satisfactory. A few things are a little different than on the PS4 but there’s a lot of quality of life improvements that doesn’t take long to get used to.

    I would recommend this to a friend
  • Pros mentioned:
    Game selection, Overall performance

    Rated 4 out of 5 stars

    PS5 upgrade

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fun gaming console. There are enough games now to justify switching consoles. The upgrade that PlayStation needed. Just wish it came with more storage but you can add on.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Runs well

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good! Best console I’ve ever used, would definitely recommend. Runs 60 fps with high graphics very smoothly and can even go up to 120 fps with medium graphics, a game changer for console gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Tell your wife you need this !!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great , I’ve owned it for a few years now . Well worth the upgrade

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed

    Rated 5 out of 5 stars

    Solid system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best system to date. I was a massive supporter of Xbox until I picked up this beast. If you are looking for something you can pick up and play with virtually zero loading times and extremely smooth gameplay, get the PS5. It’s a solid system and most definitely worth the price tag.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a playstation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a playstation I mean what more can I say its great. You can play games, movies, music, and browse the internet.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I held off on buying a ps5 for quite a while because I wasn’t sure if the extra money was worth it since I already had a ps4… I finally decided to get it and man I wish I had gotten the ps5 long before I did!!! I can’t even describe the difference!! Def doesn’t even compare with the ps4

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed

    Rated 5 out of 5 stars

    Amazing experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I came from playing my PC everyday to switching over almost entirely. Game catalog and the wide exclusive library sony offers is currently unmatched. Load times are lightning quick even in comparison to the SSD in my PC. I honestly dont understand how sony kept this console under $600 and its purchase is a no branier

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Must have!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Looks amazing! Have no issues at all!

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    PS5 Bundle

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Graphics. Load times almost instant. Worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent item. The workers were very kind and helpful and helped me get what I needed

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The Wait Is Over!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally found one of these to purchase after a couple of years. Personally I will never use it, but I got it for my home for my grandson to play on. He loves it. It runs and plays all his games great. It was fast and easy to set up for him as well. Great item if your looking for a gaming system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    its amazing, we play it everynight!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a surprise for my fiance for christmas 2022, we both said no gifts, he started a new job and has been working SO hard, and deserves to come home and rewind how he pleases to do so! It was very rewarding being able to do this for him. HE LOVED IT AND WAS IN SHOCK!!

    I would recommend this to a friend