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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 14674 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers consistently note the PlayStation 5's exceptional graphics and performance, praising its ease of use and fast load times. However, some users express concerns regarding storage capacity and the console's relatively large size. A few also mention issues with overheating and battery life in their feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 134 Showing 2,661-2,680 of 14,674 reviews
  • Cons mentioned:
    Disc drive

    Rated 5 out of 5 stars

    Not disappointed in the slightest

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went with the digital only since I barely had discs for the PS4. Zero issues. Zero complaints. 100% Happy that my wife convinced me to buy it to replace the PS4 Pro since she has the disc version and loves it too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The PS5 is a great console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ps5 a really really good console it has a lot of story driven exclusives for you to enjoy and much more the console has fast load times and its quite. I really recommend this item! Dont regret my purchase at all.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    PS5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 was a very wonderful purchase. I got this for my younger brother, he had been asking for one for so long. I did not get insurance for it but it has been working amazing no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Playstation 5

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Shipped quickly, no issues. The playstation itself works perfectly for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 was a great purchase and reasonable price.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    BUY WITH BEST BUY!!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, this is the best console I have purchased since the Ps4. Gives me nostalgia to go back & revisit some older games to play with the newer and more cleaner graphics.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Disc drive

    Rated 5 out of 5 stars

    Digital > disc

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. I was going to get the disc version but i decided to go with the digital. It looks slimmer and even if you get the disc version you still have to download games.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    PS5 IS THE BEST

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best gaming console I've ever used. Hardware setup took less than 3 minutes and the system update was complete within 5 minutes. Great performance - looking forward to rapidly expanding my game library.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 always great

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS5 who doesn’t love this console it is great and my kids loved it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this console for over a year now, and I've never experienced any problems with it. Growing up, I played on a PS console since the PS1, so using this console brings back memories with my family.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    SPEEDY,SHARP, ALL SMILES

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ease to purchase it was fantastic. It was ready a few minutes after i placed the order. The console was better than i imagined after unboxing. Speedy processor, super quiet console. It is rather inconveniently large.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great Game Console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son had wanted a PS5 since it first came out. We finally purchased a PS5 when it become more widely available. My son set the console up with the clear instructions. The graphics are great. It exceeded his expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Good console

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good console, I don't have my PC running for now and this is much cheaper than building. J.pressed with the graphics, but game selection is limited vs pc

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    PlayStation 5

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say, Best Console ever! To this day nothing compares the PS5. This Console brings gaming to a whole new level. The graphics and visuals are unreal. I love my PS5!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Best ps5 ever

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing ps5! You will love every game. What I liked the most was spiderma game and the wireless controller because you can feel if you were running, fighting, scared while playing

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    LOVE IT

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my PS5! Awesome graphics paired with my Samsung Odyssey monitor :)

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Ps5 purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly i was so excited to buy one withought having to stress and i am also glad for waiting this long i am pretty sure the console has had some minor improvements from the launch period .over all a great console .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good system definitely worth the purchase I would..

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    NGC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 has awesome graphics, fun gameplay and cutting edge tech. Only purchased 4 games to date, not needing storage expansion yet. WRC Generations is the most fun rally driving game. Recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    PlayStation 5 Original Console

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got the PlayStation 5 yesterday evening and mannnn!! I love you Sony for this one. Hands down by far the best graphics ever! Highly highly recommend, also to friends and family as well.

    I would recommend this to a friend