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Customer reviews

Rating 4.9 out of 5 stars with 14675 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers consistently note the PlayStation 5's exceptional graphics and performance, praising its ease of use and fast load times. However, some users express concerns regarding storage capacity and the console's relatively large size. A few also mention issues with overheating and battery life in their feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 135 Showing 2,681-2,700 of 14,675 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gift that keeps on giving

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Omg! My son loves it and I love it. He received the PS5 as a gift for his 7th birthday . The graphics and games are amazing. We spend time together exploring the store and playing games once his studies are completed . Best Buy Team made this all possible.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sony PS5

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what you expect, a top end gaming machine with all the bells and whistles. I am not a huge fan of the aesthetic but at least replacement plates are available to help blend with other electronics in our home entertainment system.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Game selection

    Rated 5 out of 5 stars

    Great system

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean design and has some of the best games on it.

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    Great purchase, family fun.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PlayStation 5 was purchased for my Father in laws birthday. Easy setup for him and he loves playing games with the grandkids and meeting me weekly for some gaming sessions. The controller and console feel well built and the quality and amount of games is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 5 out of 5 stars

    PlayStation

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the PlayStation, works great and it’s faster.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Loving the Upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the upgrade so far, the new DualSense controller, makes you feel pretty immersed! Also the new menu screen is incredible and makes everything really easy after you get more used to it. The hardware in this new console really shines and the graphics look fantastic. Recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS5 - Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graphics are very good. Fit and finish is nice. Controller ergonomics are better for me than it looked. Sony needs to add a hard drive to save more games for this system, especially when more ps5 games are available. Otherwise an amazing purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    One of the best consoles

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 and the switch are the best two systems in the history of consoles. I've owned most of them, and this console works amazing. Great to have the disc drive still too.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS5 is a good system

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The digital console is great. I use steam on PC so it wasnt a big deal to switch to a disc less system. This system works well with PSVR2 and the included controller is very good quality. This was my first playstation having owned many nintendo/microsoft systems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Making Better Choices!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS5 is easy to use. Love to play it with friends. My brother opted for PS5, while I chose the X-box series when they were released close to Christmas. I soon regretted my choice, and my brother did not want to share with me. So here I am getting the PS5 fr my birthday!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the controller and the graphics also the storage is pretty good although i think it is very dumb i must pay for playstation plus on top of purchasing the game

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Curbside pick up

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as gift for my son. I used the curbside pick up do to time constants and it was ready to pick up in less then an hour. My son loves the PS 5 and uses it everyday with no issue.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GET THIS NOW

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely worth the money. Sony makes everything on this much easier than before, no more 10 hours download times with this. Get the best graphics, with the best exclusive PlayStation games

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Buy if you want a new system

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system for anyone who has the money to spend, great gaming capabilities and very modern touch to everything with the system. Looks very sleek and futuristic. This is a great upgrade from and past gen console and I solely recommend this system :)

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Pleased.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product in itself is Awesome! Easy Set Up and Operation. Everything included, and packaged as if it came straight from Sony! Larger than expected despite knowing the dimensions ahead of time! The shipping process left a lot to be desired, but it eventually arrived and it all worked out.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Console! Son loves it! He plays it often and hast had any issues!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love ittt!! Fast shipping thank you Best Buy for fast delivery

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Just perfect!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOAT of all the consoles. I am not a fan of discs and digital came in time to save me from finding the games I like.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Play station review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system is working as expected and meeting my expectations after being out of gaming for a while. I will say getting used to the new era of gaming has been a challenge. Other than that, a great purchase and great pick up process.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Console

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product***************************((((****((*

    I would recommend this to a friend