Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $224.99
Clearance
The comparable value price is $349.99

Customer reviews

Rating 4.9 out of 5 stars with 14674 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers consistently note the PlayStation 5's exceptional graphics and performance, praising its ease of use and fast load times. However, some users express concerns regarding storage capacity and the console's relatively large size. A few also mention issues with overheating and battery life in their feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 137 Showing 2,721-2,740 of 14,674 reviews
  • Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Its a PS5

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great I prefer it for the convience I wish it had more onboard storage but easy solution to that if you have to have the cash and have to hve your games immediately accessible.

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Best Console this Gen

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 is a performer and my nephew has really been loving it coming from a slim PS4. Definitely get an SSD to go along with the PS5 as the built in storage runs out fast without expansion.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Graphics

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great I bought it to try out the new spider man 2 and it was great, GREAT Graphics runs on 120 fps, but if you’re on tv is 60fps but graphics r still great

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Worth it, buy the remote too.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the purchase.. Had a PS4 since it came out and it finally had it's last moment. If you get the PS5 and know you use it for streaming media, do yourself a favor and get the remote.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    ps5 beats xbox all day!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    an awesome system with amazing graphics! way better then xbox! already upgraded the storage which was inexpensive compared to xbox's expansion card! the controllers trigger feedback is awesome as well during first person shooters that support it!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Worth the wait

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my son for his birthday. He has been thoroughly impressed at the smoothe running and digital graphics. Transition from his old PlayStation was fairly seamless as well.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    The best gift

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids enjoy it a lot, good graphics i like it…..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and took care of it for a while because I wasn’t able to get it at the moment.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great buy!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Owned for a year now! Traded in my old ps4 pro. Graphics are great!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Ps5 digital purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical about getting one my wife persuaded me to and im actually glad i got it.. its super crisp and fast compared to the ps4 which loading makes a difference.. so no regrets.. if you're a true gamer its worth it.

    I would recommend this to a friend
  • Cons mentioned:
    Disc drive

    Rated 5 out of 5 stars

    Fun console

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great buy when our older console went out. Its perfect for us because we have littles and no disc drive is very helpful for peace of mind. Also, with our TotalTech membership, we know it’s protected!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Ok

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to purchase first time with the PlayStation five I love it I will make them I would recommend everybody get one are used to say I was too old, but the graphics and everything is this blows me away

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Great as primary or second console

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a second PS5 for another room. Definitely nice not having to worry about constantly putting in and taking out a disk. I haven't had an issue with storage yet, but i still think 1TB is too low.

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Recommended

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everything was perfect, would recommend 100% perfect as a gift

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Worth the wait!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the wait and the buy, performs great, looks phenomenal and is very fast at loading however the only thing lacking is the storage capacity which comes out to only a little under 900 GBs so an upgrade is in order

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Eh mazing ps5

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love this ps5 so far so good ive had it for around a year and a half

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    My son love's the ps5.

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my 8 yr old son. He really love it playing. He keep asking for more games. If I get a chance I'll buy one for myself so we can play online.

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony PS5 is just a great console. Easy to set up with an amazing game library. I love the system both the system and the UI. The container fits great in my hand and is surprisingly good for fighting games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the best consoles out there

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been waiting a few years to finally get this. Such a great console and amazing processing speed and load up times. I love my xbox but the ps5 is a nice upgrade. Definitely pleased with my purchase

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Would buy again

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I grew up playing on a Playstation so it made sense when I wanted to get a console to get the PS5, and it's just about as great as I remember it being back on the PS1.

    I would recommend this to a friend