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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 14674 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers consistently note the PlayStation 5's exceptional graphics and performance, praising its ease of use and fast load times. However, some users express concerns regarding storage capacity and the console's relatively large size. A few also mention issues with overheating and battery life in their feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 138 Showing 2,741-2,760 of 14,674 reviews
  • Rated 5 out of 5 stars

    FIRST PS5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a casual gamer and felt I had outgrown Xbox and their mid-exclusives. I play a lot of single-player stuff with a mix of multiplayer. I don’t care for subscription services as I’m a casual. Between Spider-Man 2 and COD, I’ll be set for a few months. The controller is awesome, whereas the Xbox controller felt like a cheap toy and was very clicky. Out of all my friends, I know 1 person who has Xbox; he has both consoles and only got the Xbox because he thought I was going to stay with Xbox. PlayStation makes homegrown organic games, whereas Xbox just wants to buy publishers just to put the games on Game Pass.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    PS5 (Digital)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent gaming system. That data transfer to port everything over from PS4 to PS5 was very smooth and easy, and the PS5 works very well all around. Exactly what I was hoping for.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband loves it. Holds lots of games and runs smooth

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    2022 SONY PS5

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally the 2022 version of the PS5 console hopefully the new chip makes it run smoother and faster than the day one PS5 release editon 2020 console. Now PS5 is everywhere...XBOX, MICROSOFT DON'T GOT NOTHING ON SONY ENTERTAINMENT

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Ps5 is great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been wanting a ps5 for some time now. Picked up a couple ps5's and a sony 4k t.v well worth it. Check out progressive leasing cant beat the 90 day purchase option if you get approved.

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    BEST UPGRADE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a must!! Went from a ps4 to a ps5 ,Best upgrade Treat yourself with better gaming won’t regret it Shesh I almost forgot , just the controller itself you will feel the upgrade.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Finally switched to PS from Xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Playstation just has too many good exclusives. But Xbox still has the better thumbsticks on controller. Im blown away how everything else on the PS controller is so much more advanced than Xbox, though.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    ps5

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good system, works as i expected plus more recommend over xbox

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Yes

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very great project and great games. I absolutely love my ps5 and would recommend this console to other

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Worth The Wait!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shipping speed was awesome! My son loves this game and I love the price! I’m so glad I waited to purchase from Best Buy! No problems with the device at all. The graphics are beautiful and the device is sturdy.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    From MS to PS…

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now that they are readily available and accessible we finally got one and it’s AMAZING! Great graphics and a plethora of games to choose from! 10/10–I definitely recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Play station 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome best system ever especially love the feature of being able to play my PlayStation 4 games on here and the free upgrades to PlayStation 5 on some games like very popular games like Minecraft

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Perfect gift for gamer husband.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a graduation gift for my husband. He has other consoles but this has got to be his favorite one. Graphics , and specifications, down to the look are excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Dual Sense is a difference maker!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After being an Xbox player for years, I made the switch to PS5. The exclusive titles are amazing but the dual sense controller enhanced the game play experience in ways that are far superior to me.

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    My favorite console

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the system, especially the controller. Got it to play Spider-man 2 mostly, but finished Ghosts of Tsushima on it from PS4. no complaints here!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 is an outstanding tech

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ps5 is such a great console with amazing games to play very fast as well. I love my Ps5. Just wanna say thanks the Best Buy staff for taking care of me right away to get this console! ^^

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    PS5 REVIEW 10/10

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriend is obsessed with his Ps5! Play it every night with his friends. Says the graphics are so much better than his old play station. Definitely would recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Ps5 review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a really fast and smart console, I love the graphics and game play it has. I like that I can talk to other players in the game with the controller instead of having to connect a mic in

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Greatest Console Ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The graphics are awesome literally looks like real life. Wish I was a keeped woman so I wouldnt have to work and play this all day. Would love to have one in every room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gaming console you can buy for a good price. Would recommend

    I would recommend this to a friend