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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 14674 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers consistently note the PlayStation 5's exceptional graphics and performance, praising its ease of use and fast load times. However, some users express concerns regarding storage capacity and the console's relatively large size. A few also mention issues with overheating and battery life in their feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 139 Showing 2,761-2,780 of 14,674 reviews
  • Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was iffy on buying the ps5, but after using it for a couple weeks i can say that it was worth the money. Be sure to buy a m.2 ssd for extra storage the games can be huge lol

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Gaming safe my live.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS5 is just such a good console, i am not very social but on the gaming world i can be the coolest person and no one will ever know i am a nobody, 100% will recommend

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    great experience

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered this product online, i received it fast and it has been such a great console!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great console.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife jsut so we could play Texas Chainsaw Massacre and Fortnite together. Does exactly that. What else needs to be said about a PS5.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, sleek and great games available to play.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great upgrade from PS4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got as a gift for my husband few years back. Still runs and looks amazing and he is happy! A very good upgrade from his old PS4.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Word excellent graphics are wayyy better than anything I’ve had before like the Xbox and previous gaming consoles I’ve had it for a while and have not had a single problem/complaint

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    At last PS 5 yesss

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finished setting it up and WOW super fast speeds with this PS 5 after a few years they seem to not sell out as fast so if you have been waiting for one go get yourself some next gen awesomeness

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t go wrong on getting urself a ps5 has good exclusives and it smooth. Space wise they could have done better

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Perfect gift

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son-in-law loved he was so surprised but he appreciated it with everything it showed on his face like a little kid on Christmas morning

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    What i expected and more

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What took me so long to upgrade switching from xbox. Gameplay visuals are stunning. Clean and crisp…..it plays blu ray movies as well. Best purchase of the year by far.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Gaming made perfect.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure what to say about the PS5 that hasn’t already been reviewed. I will say if you are still playing a PS4, it’s time to upgrade. Everything is so much faster and better!

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Good console

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty great console, every advertisement for it is true.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Awesome Console

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The graphics on this system are great. I haven't played my Xbox series S since purchasing this. Definitely need an external drive if you download a lot of games

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Best PlayStation Yet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the most advanced PlayStation to date and i love it. I haven't gotten to play it much but the little i have I am very impressed with it, even though it doesn't quite take me back to the PS2 days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my PS5 so much. It has been a lot of fun playing games on it. the controlers are comfortable and load times are super fast after the initial downloads for a new game!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price my 9yr old Daughter loves it we play it together all the time and I like how when I’m at work or gone wherever you can get on the PlayStation app and monitor what your child is doing

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 3 out of 5 stars

    Good for exclusives!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s no XBOX Series X, and yeah - there’s nothing on it approaching the value or quality of Game Pass, but! GOD OF WAR: RAGNAROK and RETURNAL are pretty spectacular, so I will give it that. The controller is pretty cool - particularly in ASTRO’S PLAYROOM & HORIZON ZERO DAWN 2, but I havent found it to be the gamechanger it was advertised to be. Very cool luxurious console to use, but $500 is a bit much if you already have a nice PC or Xbox Series Console.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    A happy purchase!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great experience and works great. Happy my kids like it.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    PS5 in stock!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My granddaughter is totally enjoying her PS5! Best Buy is where I go for all electronics and games that my grandchildren want because they usually have Them in stock or can be shipped quickly.

    I would recommend this to a friend