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Customer reviews

Rating 4.9 out of 5 stars with 14675 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers consistently note the PlayStation 5's exceptional graphics and performance, praising its ease of use and fast load times. However, some users express concerns regarding storage capacity and the console's relatively large size. A few also mention issues with overheating and battery life in their feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 139 Showing 2,761-2,780 of 14,675 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best (so far)

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely mind blown by this system! Sony never ceases to amaze! I grew up with PlayStation and they have never failed me! This console has made me enjoy playing video games again

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony is literally amazing at making these consoles. It looks beautiful and futuristic and also plays like a beast. Assassins Creed looks insane and PSN special games like Spiderman looks even better. One of the best consoles I ever had!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great electronic

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves it, it was an upgrade from the 4 and he loves it uses it for tv , games internet

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed

    Rated 5 out of 5 stars

    Tremendous Upgrades.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console has been tremendous especially because of how well it can be downloaded at a high rate. It gave me way better 4k quality that is almost incomparable towards other consoled and PCs. There is also more download space available compared to the Ps4.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally a PS5 in stock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a birthday gift for my Nephew and he was thrilled to receive it as they are hard to find. When picking up my new monitors his brother spotted it on a table at the front of the store and we have been searching for one for a while so I snatched it up and made his day!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just Awesome. It has been while i bought it but still running smoothly. Just love it guys.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best buy is trash

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Playstation is awesome the store i got it from.wqs trash tho never go to this best buy. I went else where to buy games and add ons cause rhey didnt even attempt to offer me any they were rude and disnt even advise me to use my beat buy card when i have one smh trash store

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing gaming system

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the PlayStation 5 and the product from Best Buy met my satisfaction.

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    Wow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the PS5 for my sister and let's just say I'm playing it more than her. The games that are exclusively to PlayStation are insane Spiderman, God Of War, Ghost of Tsushima there the only ones I've played so far and just Wow its amazing.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Game Changer in the Console World

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation 5 (PS5) is nothing short of a game-changer in the world of gaming consoles. As a long-time PlayStation enthusiast, I couldn't wait to get my hands on this next-gen marvel, and it has truly exceeded my highest expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 Experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally got my PS5 and it’s been living to the hype. When I went to pick it up from BestBuy, the box was fresh; no dents or damages was dealt. The service was also good. I recommend if you don’t have one get one, and get it from BestBuy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    This system is very nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not looking into getting another gaming console at all but when the sale hit i had to jump onto that. Got a console and another console with the money that was saved! Amazing deal and amazing system! Recommend anyone to get this system!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 Goodness

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just started getting back into video games…. it’s fun. I picked up NHL23 and I am really enjoying it. The PS5 is a powerful O.S., watch a lot of you tube on it… It support many app’s too… It’s a great all around system!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The best Next Gen Console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most cost efficient way to play next gen games on 4k on 60fps or 120 fps. The upgrade process for m.2 was pretty easy and you can get 2tb m.2 for less than 100 just make sure it's 5,500MB/s or faster The graphics are amazing on my lg c2 tv.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ps5 is a great gaming system. I really do recommend it !

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS4 PRO to PS5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console, the 4k is just insane! I like every aspect of it. I just upgraded from the PS4 Pro & couldn’t be any happier, SONY always makes top notch items. I went with the disc version, as I collect games physical version.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PlayStation 5 a winner from Sony again!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new PlayStation is great. It builds on the foundation of the previous models with better interaction with live players and better graphics. There is no better game platform than PlayStation 5. It’s the best in the industry.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best console

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Next best gen console! I play a lot of marvel rivals on it!

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed, Overall performance

    Rated 3 out of 5 stars

    Family Fun

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this mostly for the grandkids, but also for me and the wife to use as a disc player for movies. Once upon a time I had a PS2, and this console blows it away in terms of speed, graphics, and versatility. I was surprised with the lack of supporting documents not included, or the fact that most games sold today are designed for online play only, and that they do not include booklets explaining how to play the game. Setup was easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great power, little memory

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty late review but this is probably the most friendly way to game currently. With Xbox’s lack of optimization causing their own system to be bottlenecked and PC’s outrageous prices; the PS5 is by far the best choice for the casual gamer.

    I would recommend this to a friend