Customer Ratings & Reviews

No issues with the PlayStation !! It’s a a big difference from ps4 ! Best Buy made the transition very smooth and easy and installed my external hard drive with no issues once I got home !! Would definitely recommend!

Smooth, clear and responsive gameplay coupled with great graphics makes this device worth every penny. It also has a great user interface and lots of future upside use that will keep the user interested in keeping it for a very long time!

Having so much fun with it since ive been home assisting my brother and his girl with paternity leave. Lots of games cheap online play. Customer service was great aswell walked out the store with 2 ps5 and 2 logitech sim driving setups in 30 minutes

Awesome buy this ps5 i had it for over 2 years and i havent had no problems with it

Thank mn uou ………That was fantastic……….! Very good!

Ps5 awesome best console ever graphic image are great

purchased this as a gift. delivery can be tricky sometimes but it went incredibly smoothly and also came a lot faster than ordering from sony directly. would definitely recommend for those who have been trying to get their hands on a ps5 for a long time.

I got this for my daughter since she was playing with friends on a ps4. She loves it. She still gets to play with her friends online and now its faster. She is really enjoying it and I am considering getting myself one so I can join in on the fun.

The buying process was smooth and easy, I bought it online and picked it up hours later. The store interacted with me through emails all the time to let me know the status. The item in question is great and we are really enjoying it. 5/5!

The recipient of this gift loved it. The Issue I have is with Sony making it so difficult to acquire one. The graphicsa are great, the system looks snazzy.

Still in excellent shape!! Great gaming experiences.

Out of all of the current Gen consoles, the PS5 is by far the best. Performance and visuals are incredible, and the first party titles are second to none! The controller is also extremely comfortable, although it’s battery life isn’t the greatest.

I love my PlayStation, and the digital version just makes it easier to manage my games. I've had it for awhile now and it's always worked perfectly.

I bought it for my son as a birthday gift. He is the happiest kid in the world these days ☺️ we are very satisfied with best buy’s service. I used a gift card and bought an additonal game with good offer. I recommend to buy an additional controller.

At first i was iffy because of the home menu but after a bit it got comfortable and easy to use really convenient and a good big jump from ps4. Any tv works and looks good but if you really wanna maximize it then use it on a monitor or oled to qled tv’s.

amazing purchase !!! i am so pleased with the ps5 and service of best buy 10/10

Honestly a great system, UI is easy to navigate and preformance has been amazing on everything thus far. Wish it had a wee bit more memory since even with the disk version almost everything needs to be saved to the system, but thats what external hard drives are for.

On October 2, 2023 I went for the first time to Best Buy in search of my first item I had never bought something in the store until that day I went looking for a PlayStation 5 for my boyfriend's birthday gift and when I started looking I couldn't find it until a boy approached me asking what I was looking for and I told him the product and he told me precisely I only have one excited I told him you can give it to me please as well as a game that didn't have much to go on sale very kind helped me with my payment at the box and likewise helped me get my credit card satisfied with my first purchase...

Bust gift my son ever asked for and it keeps him home.

Love this so much. Haven’t had any problems since I’ve purchased it. I did grab the insurance just in case, but this has been my favorite location for years haven’t had any issues with any of my products from here. So of course I’ll be back.