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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 14674 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers consistently note the PlayStation 5's exceptional graphics and performance, praising its ease of use and fast load times. However, some users express concerns regarding storage capacity and the console's relatively large size. A few also mention issues with overheating and battery life in their feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 141 Showing 2,801-2,820 of 14,674 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Magnetic machine

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better Better best,Xbox has no chance against this bad boy

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    PlayStation5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy I got the PlayStation 5. Graphics looks way better, the system is faster, has more features, and controller feels super comfortable and great fitting!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This thing blasts off into the future

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the power of this thing. I immediately noticed a difference in load times. When you die in a game you are right back in the action.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Best console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Personally I love my ps5. The difference between a ps4 and ps5 is absurd. Its just significantly better in every way possible. Cost a pretty peny but definitely worth every cent.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Amazing Console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 is a huge upgrade from my PS4! I absolutely love all the features it has to offer and the graphics are amazing! I would absolutely recommend a PS5 to anyone!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Way to Play Games

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the PS5. Great multimedia hub and machine. For movies, streaming or Blu-ray and of course the same applies for games. The fact you can add SSD storage is even better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We all know how great it is come on, just buy it already!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Love This Console

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game console easy to set up and get started. As a gamer I needed this setup. It’s easy to setup and fast! Love the resolution on my Sony TV and the response time while I’m gaming!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. I have had no issues in the 1.5 years I have owned this system.

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Best Birthday Gift from Best Buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    #1 gift request from my great grandson! He got it and is absolutely thrilled! The price was $50 less than any other store at the time of purchase. It was definitely the BEST BUY!!

    I would recommend this to a friend
  • Pros mentioned:
    Console
    Cons mentioned:
    Overheating

    Rated 4 out of 5 stars

    A great but flawed console

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console but can get a little hot. The controllers are great but a tendency to get stick drift.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Best Console Out

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this digital PS5. It only took me two-plus years to finally get my hands on one, but it is great to play, has fantastic graphics, and saves space via digital download games.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    My favorite console of all time!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite console of all time! I would highly recommend. Graphics and load time are amazing I love it! Get out there and pick yourself up one

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do yourself and get a ps5 plain and simple. I am not an avid gamer but the ps5 is where it is at. My daughter loves the ps5. I Just wish it had more space will be my only complaint.

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    PS5 Console

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must buy for all ages love my PS 5, like night and day between ps4 and ps5, the play station 5 community is a great experience and the play station plus is half the cost of xbox

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a ps5 for so long and i finally saved enough money to buy a disc one but i didnt wat to scratch my games so i bought a digital one and it runs great and totally recommend if you dont want to worry about dics :D

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    PS5 console

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system awesome graphics was a bit annoyed that one of my controllers is already having issues in less than 5 months of use but definitely the best game system

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Nice machine. Great graphics

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised and great graphics. A little cumbersome to set up if you already have a Sony account as the password requirements are different so I had to change my Sony password before I could meet the PS5 requirements

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great console

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome gaming console the graphics are amazing as always for Sony as far as the design it’s too big kind of looks like a fax machine

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    playstation 5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    runns smoothly dualsense controller is no joke. the feed back you get from the controller while playing games tailored for playstation is unlike something you have never seen before

    I would recommend this to a friend