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Customer reviews

Rating 4.9 out of 5 stars with 14675 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers consistently note the PlayStation 5's exceptional graphics and performance, praising its ease of use and fast load times. However, some users express concerns regarding storage capacity and the console's relatively large size. A few also mention issues with overheating and battery life in their feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 144 Showing 2,861-2,880 of 14,675 reviews
  • Rated 5 out of 5 stars

    Playstation 5 console

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was in excellent condition and as well was easy to install without any issues of whatsoever. Plus I even purchased and extra ssd card of memmory of 2tb to add on this console to increase storage capacity.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sony PlayStation 5

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just ordered my PlayStation 5 and I just traded my PlayStation 4 because I don't need it anymore because I got the five and the PlayStation 5 is more better than your PlayStation 4 so I'll give this a solid 900

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS5 Review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal I got on black friday when the consoles were at an all time high. Would recommend this console for anyone who likes single player RPGs or racing. If you are a multiplayer person, stick with Xbox.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth the Money

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband is loving his PlayStation! After working 8-9 hours a day he still comes home & play his PlayStation for 2-4 hours. This was well worth the money to see the happiness it brings him playing on it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The playstation 5 is overall a great jump from the ps4. I just walked into best buy, and they had a ps5 available for purchase (only the disc version was in stock). But that was fine, I just wanted a ps5 and everything was great out the box

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great B-day gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this for our 12 y/o son’s birthday. It was the perfect gift for him and for us. Now we have something to leverage on him to get all of his homework and chores done in order to play over the weekend.

    I would recommend this to a friend
  • Pros mentioned:
    Game selection, Overall performance

    Rated 4 out of 5 stars

    Great performance, mediocre storage.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all the games I can get for the ps5. It runs great. Only issue is storage. I had to buy separate 2 terabyte storage and heat sink.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    5 stars

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my partner to play Elden ring and it performs very well, much better than the ps4 he had been trying to play it on. Glad to upgrade him to a higher performance console.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Auntie of the year!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this system for my nephew to play when he come to my home and he loves it. We bond and build memories together. Love this for him and I. Great system. Easy set up and more

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gift

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love a ps5 man greatest release I should have waited for the anniversary one tho but still amazing

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect game for a perfect price

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My children love PlayStation like crazy. I am so glad I bought it for them. I am even planning to buy one for myself. Go for it guys. You won’t regret it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My original ps5 was hit by lightning, this is my 2nd one and it runs well and plays as expected of this console. Make sure to get a decent memory expansion.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best gaming console out there

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every game I've played is so crisp and clear. I use it daily for gaming and streaming. Would highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best console to date

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already bought this for myself and now I’m getting it for a friend. It perform better than last gen consoles and you won’t have to worry about the old fan noise the ps4 made when it was getting over heated. PlayStation over Xbox

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gift to my sister

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gift to my sister for Christmas and she is loving it and she haven’t play since teenager and she miss old day and now she play game all night lol and she is enjoy it a lot and Merry Christmas!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pa5

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son passed the school year so I bought it for him Hands down best investment I’ve done Really amazing features and graphics

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    THE KING

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The king of gaming consoles. Beautiful 4k video, amazing 3D Surround sound audio, and the ultimate powerhouse for games. Pictures look even vibrant and realistic when paired with HDR devices. Worth the money and the wait.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best console ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best console ever created it’s just amazing how the controller is just at another level, the vibrations when you’re playing a shooting game is just brilliant. Really recommend it to everyone you won’t regret buying it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great stystem so far

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been waiting for over a year and a half to obtain one actually happy that I have it because I can complete Skyrim without it crashing as much as it would on a PlayStation however, it still is glitchy in some areas but that is fine because it’s Skyrim after all. Would give this a five out of five but I found out after I bought this a month later Sony dropped the skinny PS five with disc, which makes me upset because I would rather have that and I cannot trade this in now. 

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    Definitely Worth It!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony did not miss with the PS5, in terms of exclusives and features theres a ton of detail and amazing touches to this console. And Astro’s Playroom is a must play! The Dualsense blew me away with the comfort and the adaptive triggers.

    I would recommend this to a friend