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Customer reviews

Rating 4.9 out of 5 stars with 14674 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers consistently note the PlayStation 5's exceptional graphics and performance, praising its ease of use and fast load times. However, some users express concerns regarding storage capacity and the console's relatively large size. A few also mention issues with overheating and battery life in their feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 145 Showing 2,881-2,900 of 14,674 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    ps5 for life

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    insane console. been playing so much ghost of T and wukong. beat spiderman2 and that was amazing too

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps5 is a great investment

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been in love with my ps5 and couldn’t complain about it

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    ps5

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS5 good love the color and the new design for this generation

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product haven't had any issues Long time fan of playstation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a happy kid at home. He's loves it and even I play a few games with him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome System but High Price.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system to get so you can play the next generation games and old games if you want. Great graphics but they could lower the price of the system would be awesome. But overall 5 Stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product! I was super happy that I was able to transfer my old PS4 games over to this system. I am also even able to run from my old PS4 external HDD without making any changes. Gameplay and system performance are amazing

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best purchase ever

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid console. The market leader in gaming experiences

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Product and Amazing Costumer Service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an amazing product and has such good games and is so fast with response time and loading. When I picked it up, I got in the store and out in maybe 5 mins, if that. It was super fast. 10/10 would reccomend!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I Win You Lose

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from a PS4 to this PS five and every gun fight I was losing in Warzone I am now winning. I couldn’t be happier. Honestly, I know this review is going to upset some people but hey, I win you lose.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved how fast this order was and brand new packaging nothing wrong with it still haven’t and love it !

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Its fun but i should have waited

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it, it has great controls, clear picture and performance. But I shoulf have waited because there is already talk of a ps5 pro. Plus I’ve mainly been playing on pc but this was a good alternative. So my verdict 9.4/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my ps5. Great collection of games to play, and the new controller is very cool.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Yesssirki

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Console I've owned beside having a PC. Worth every single penny... Don't think about it just buy it. PlayStation really did an amazing job with the controllers.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Upgrade time!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from PS4 and it was time. I know the PS5 has been out for a while. Its definitely faster and gane play if way better. The only downside is the storage capacity. Sony should have just made it a full Terabyte.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    P5

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made a great purchase. Great console. I need them to bring gta 4 to this console.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently was able to buy the PS5 and its so nice. It feels so much smooth and fast. Downloading updates its so much fastser than my ps4. I’m playing all my ps4 games that I have before I purchase any PS5 and most have free upgrades which I enjoy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS5 for the WIN!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Console thus far! Got this for my fiancé after his XBox kept giving him random issues. I’ve owned my PS5 for a while so he obliged. He’s loving the graphics and performance a lot better!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system and great choice of games as well would defined recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 we’re build for the entire family.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This piece of Electronics is super. All you in the entertainment world, It was suppose to just for the kids, the entire family is engaged and very happy with this product. Purchase one and see that I’m right.

    I would recommend this to a friend