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Customer reviews

Rating 4.9 out of 5 stars with 14674 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers consistently note the PlayStation 5's exceptional graphics and performance, praising its ease of use and fast load times. However, some users express concerns regarding storage capacity and the console's relatively large size. A few also mention issues with overheating and battery life in their feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 147 Showing 2,921-2,940 of 14,674 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ol'reliable

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a good run until it got stolen :'/ ran all my favorite games seamlessly and never gave out on me <\3

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good System

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good overall system. Much better than PS4 and Xbox.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level
    Cons mentioned:
    Size

    Rated 4 out of 5 stars

    PS5. Sony game system.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a little on the big side. Much quieter than the last gen. Should have came standard with 1tb and should have had a pro 2tb to be better than last gen.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Finally Got One!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my PS5. I wanted one of these for awhile now, so when I say that Best Buy had some in, I had to pull the trigger. I do not regret my purchase at all. I've owned every PS game since they first came out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I seem to favor the ps5 over the xbox series x

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had xboxs for the last few years and im glad i bought this ps5. I like the playstation menus and plus side soo much better than the xbox. I feel it is the better console after having the xbox one x and an xbox series x.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my ps5. Works great on my tv and I love the graphics

    I would recommend this to a friend
  • Cons mentioned:
    Controller battery life, Heat dissipation

    Rated 4 out of 5 stars

    Nice gaming system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing was simple and easy. Controller dies fast. Ps5 does overheat, placed in cool area with space around it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great console

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had any issues so far. Honestly really a great console with a high quality gaming experience

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Playstation is Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Playstation 5. Being an Xbox user most of my life the few times I had a playstation gave a breath of fresh air. I love the Contoller and Astro's playroom that lets you experience what the controller has to offer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system is amazing!! It takes what the PS4 was and improves upon it greatly. There are a couple differences from the previous system to get used to, but they are nothing to overcome.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I love it like my son

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do yourself a favor and get rid of the PS4. I’m a college student who previously never played anything when the semester started but the PS5 has proved to be the stress releaser I greatly needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system runs great and has an amazing frame rate! It is sturdy with a sleek build and doesn't overheat so far. I do wish it had a bit more storage space but I purchased an internal hard drive and it's perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Finally!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally after all this time. Works perfectly and looks good. Plays well and boosts most ps4 games. Couldnt be happier minis the need for more storage, but is easily remedied with an m2 ssd stick.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best System Ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best and smoothest system I have ever used! Definitely worth the investment as a gamer! The graphics on this system are absolutely amazing! Game play is smooth, so glad I spent the money on this!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    An Incredible Gaming Experience!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently picked up the PlayStation 5 from Best Buy, and it's been a game-changer. The performance is mind-blowing. The game library is impressive, and the DualSense controller adds a new level of immersion.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    5 star Product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is amazing. It was so worth the purchase. Best Buy help me out to find one and my experience there was really great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been hesitant on buying a PS5. However when my PS4 randomly stopped working I decided to purchase one and I am so glad I did! Download and load time alone is a %100 times better. Not to mention the graphics. I highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a fan of the ps4, I continued with the ps5 and I thought it was worth the purchase. After a couple months of owning a ps5, it was definitely a step up from the ps4. Worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a Nintendo and Xbox user for years but never made the leap to PS5 until a few months ago. If I compare this to my Series X I'd say I prefer the Series X only because of the user interface and ecosystem Microsoft has developed. Regardless of that, I have no bad things to say about the PS5. There are plenty of games and exclusives to play and I like the layout of the controller. The speaker and mic embedded in the controller is a cool feature and I like how the triggers can also tighten up as you do different things in the games. I was definitely not disappointed with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Beautiful graphics

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The graffics on this gaming system are amazing. I love how easy it is to play. The downside is the amount of storage and the length of time it takes to initially load the games onto the console but to me it is well worth it.

    I would recommend this to a friend