Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $224.99
Clearance
The comparable value price is $349.99

Customer reviews

Rating 4.9 out of 5 stars with 14674 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers consistently note the PlayStation 5's exceptional graphics and performance, praising its ease of use and fast load times. However, some users express concerns regarding storage capacity and the console's relatively large size. A few also mention issues with overheating and battery life in their feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 149 Showing 2,961-2,980 of 14,674 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Game all day

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ps5 is hands down the best gaming system! Beats Xbox any day! The difference from the ps4 to the ps5 is wild! Such an upgrade!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great PlayStation

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this as a gift for my son. The graphics are really great and the games play really smooth. Even the PS4 games look and play really well.The sound quality is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Ps5 is winderful!!!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waited a while before my purchase of the ps5 but im so glad to have one now...really love the graphics and the game titles seem to get better all the time...a good purchase!!!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Better Than Expected

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The console works better than expected and was a huge upgrade over the ps4! My girlfriend really loved to upgrade and is happy with the performance!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    PS5

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had 0 complaints on the system itself. As always, really heavy games will bog the system down but it works really well overall.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    GET IT!!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 is AMAZING with it's graphical and processing power over the competition. And do not forget the GREAT exclusives PS5 brings to gaming. A MUST HAVE FOR ANYONE WHO GAMES!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playstation 5

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm 100% satisfied with my purchase of the Playstation 5, though I had to purchase a SSD card for much needed memory, I bought a Corsair SSD Card 2tb

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Worth the wait!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally was able to get my hands on one for retail and even tho like 2+ years later after launch, I am impressed! Graphics are amazing, sleek design, and download speeds are lightening fast.

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Great game

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this game has been awesome, the controllers work with no issues, you do not need batteries with the controller like the xbox, the games do not freeze up,

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Ps5

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New, everything worked. Had it for over a year and it still runs like new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BestBuy is the way to go

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best purchase i have ever made and I bought it from a good store. Would recommend it for your kids!!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    The best console ever created.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd console purchased, this one is for my PSVR2. If you want unparalleled graphics, brand new controller features and award winning games then buy the only system that matters.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Play Station 5

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just picked it up from the old address because it was delivered to my previous address & declared missing till yesterday. So far it’s been amazing!

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Awesom system

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rate the ps5 a 8/10 only because if you don’t have the money to buy everything you need it sucks and you definitely don’t want to buy without a ssd expansion that 600 and some odd gbs do go fast

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Finally scored one!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally was able to get one! Used the pay online feature and pick up at the store. Ready within an hour and very friendly employees. Will be gifting this for Christmas

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    PlayStation 5

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent gaming system. My only issue would be the limited storage capacity, especially with games getting bigger as time goes on. So invest in a good memory card.

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Playstation is always our go to. We love the PS5! Cant do much wothout additional hard drive space though. Thats the only downside.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    All Good, At Best Buy.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a hard time finding Playstation 5. Order from Best Buy on line 45 minutes later I was picking it up with 5 games and accessories. All Good!!!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Worth the money!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in perfection condition, works well, definitely worth the money spent! I do recommend getting an external hard drive for your PS4 games though.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Playstation

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i LOVE playstation, this is such a beautiful creation. I love everything about it besides getting ps plus monthly.

    I would recommend this to a friend