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Customer reviews

Rating 4.9 out of 5 stars with 14674 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers consistently note the PlayStation 5's exceptional graphics and performance, praising its ease of use and fast load times. However, some users express concerns regarding storage capacity and the console's relatively large size. A few also mention issues with overheating and battery life in their feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 150 Showing 2,981-3,000 of 14,674 reviews
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had a ps5 for about 2 years now and it’s still going strong. I’ve even dropped it a couple times I admit, but nonetheless it’s a great product I’d highly recommend to new and experienced console players alike. (Just be careful with it)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Def used daily

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves his PlayStation!!! So much our other son has his own as well. We’ve had for a couple years now no issues and they get on every day!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playstation 5

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My ps5 is best I do everything with my ps5 netflix game music all

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very responsive, quick loading times. My son has been loving it. There’s a ton of games when you get the Plus membership. It also has the ability for NVME storage which is lightning fast.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It’s Tiger Woods for me!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love playing golf! Works perfectly every time I turn it on!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    NGC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 has awesome graphics, fun gameplay and cutting edge tech. Only purchased 4 games to date, not needing storage expansion yet. WRC Generations is the most fun rally driving game. Recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase almost a year later and still runs as new as long as you keep up maintence and clean the dust out every few weeks

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It been great my brother in love with the system entertained when he bored

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    400$ gift card

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok best review yet absolutely love everything about this system I think everyone should own atleast 2 support Sony let them put that money towards further improvements in tech

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Waited for ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not disappointed waiting till PS5 got back into stock. Same PS but way beter graphics. Just with they would make the games smaller to download and put a way bigger memory like 8TB standard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family Fun

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son had gotten one in 2021. Just recently me he helped me set up an account to play Crew 2. And since my youngest has a ps4, we all 3 can play and we've had much fun wrecking and racing the the streets in-game.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loads of fun

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprised my son with this, and it hooked up easy, downloads fast, and small enough he could put it on his book shelve. Very good product!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Digital > disc

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. I was going to get the disc version but i decided to go with the digital. It looks slimmer and even if you get the disc version you still have to download games.

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed

    Rated 5 out of 5 stars

    Increadible Development

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As someone who grew up with a GameBoy, seeing the progression of video game technology is amazing. The load times is faster then water coming out the faucet. The perfect gift for people who love video games.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the best console so far the haptic feedback is awesome and the graphics I really love this console!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PlayStation

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing I have purchased for my bf don’t regret it at all can’t get him to stop playing

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    BUY WITH BEST BUY!!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, this is the best console I have purchased since the Ps4. Gives me nostalgia to go back & revisit some older games to play with the newer and more cleaner graphics.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth the wait!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been watching and waiting for this model to be available at BB and finally got it. I must say I was firstly impressed by the stunning graphics and the newly designed controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PlayStation 5 Original Console

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got the PlayStation 5 yesterday evening and mannnn!! I love you Sony for this one. Hands down by far the best graphics ever! Highly highly recommend, also to friends and family as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best ps5 ever

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing ps5! You will love every game. What I liked the most was spiderma game and the wireless controller because you can feel if you were running, fighting, scared while playing

    I would recommend this to a friend