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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 14674 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers consistently note the PlayStation 5's exceptional graphics and performance, praising its ease of use and fast load times. However, some users express concerns regarding storage capacity and the console's relatively large size. A few also mention issues with overheating and battery life in their feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 150 Showing 2,981-3,000 of 14,674 reviews
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great Ststem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It a surprisingly good console with some great exclusives. Graphics are stellar this coming from a PC gamer with a high end GPU. If you can get one go for it...I am looking forward to the upcoming VR!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing beats the PS5!! This thing is freaking amazing! My children and I are going to have a ton of fun playing on this, they are super excited!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    The best one yet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fantastic system. Its so fast. Everything is smooth. Its ridiculously easy to upgrade the hard drive....make sure you update firmware before upgrading hard drive if you are doing it fresh out of box.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    PS5 works way better than PaS3

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a PS3 and Woweeeee! What a difference in speed and clarity. Very happy I finally got one after having a hard time finding one.

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    ps5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent buy!!!..i bought this ps5 nope not for the kids but for me they didn’t deserve this beauty and they will be weight okay i guess lol

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    love ps5

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the PS5 im about to order another one.. So i dont have to share with my kids. Its a constant battle in my home to play this system. My wife put us on a time session.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow amazing game, I highly recommended it the graphics are amazing, beautiful colors @ you can play a lot of retro games from psp, ps3 & ps4

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Just get it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Graphics are amazing. Controller is comfortable in hand. Haptics make it feel realistic. Licked it for years to come. Buy extra storage

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a friend after getting on for myself. I love sony and all their products. Great gaming console, is extremely fast and seems like it will last me a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Dream Machine

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Where do I start, Lightning speed, smooth interface, 120hz gaming, Exclusive titles like God of War, how could you go wrong? A+++. Is there a rating higher than 5 stars?

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift. He loved it. You can do so many different things with this system. The controller has a mic on it. It is absolutely wonderful

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Great Console

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Console. Love the Dualsense Controller. I have been a Big PlayStation Supporter for Years and would Highly Recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Timeless games, powerful machine.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from the Xbox and not having played PlayStation since the 2nd iteration, I wasn’t sure what to expect. That being said, I’ve been throughly happy with my Ps5. Seriously such an amazing console, I made the switch because of the exclusives and I’m glad I did, the game selection is top tier with amazing exclusives to sink your teeth into. Purchased the Spider-Man game alongside and I’m super hyped for the second game to release. All in all, this is the console to buy.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    DIGITAL TEAM GO!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase! Been having so much fun finally! Smooth user interface, love edit & sharing system, amazing graphics! Ready for the holiday sales!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    The wait is over!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing console! My son is in love with it! I love the sleek design. Definitely worth my coins! If you can buy! You will not regret.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What else to say PlayStation upgraded their system making it quicker and clarity. Been playing PlayStation since the first one so it’s just another edition to the ever improving gaming world

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast,effective,and over great!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oki, so I bought mine in June so it's been a few months now but when I first got it and loaded the game, my GOD much faster than the PlayStation 4.

    I would recommend this to a friend
  • Cons mentioned:
    Overheating

    Rated 5 out of 5 stars

    Quality product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality product. Recieved as an open box purchase. Functioned as it should. Unit can get very hot, so make sure you have it in a well ventilated area.

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    PlayStation 5

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best next gen consoles ever made. Beside maybe the storage itself. The ease of adding a ssd is very easy.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    Lucky snag

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, ive been an xbox fan for so long but there are some PlayStation exclusive games that I enjoy from back in the day. When I got the PS5, it honestly blows me away. The console itself is huge, but so is the performance and the graphics. I own both the Xbox Series X and the PS5, the xbox still has a bit of an edge over the ps5 when it comes to controller battery life and pro controller options, but im excited to see what the edge controller will do when its released.

    I would recommend this to a friend