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Customer reviews

Rating 4.9 out of 5 stars with 14674 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers consistently note the PlayStation 5's exceptional graphics and performance, praising its ease of use and fast load times. However, some users express concerns regarding storage capacity and the console's relatively large size. A few also mention issues with overheating and battery life in their feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 152 Showing 3,021-3,040 of 14,674 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great system

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system! Great graphics! Major improvement from the PS4!

    I would recommend this to a friend
  • Cons mentioned:
    Controller battery life

    Rated 5 out of 5 stars

    Finally I got mine!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Early bday gift from the family so happy i got it! my son is happier since he got my 4 and we can play together. no complaints about the console just wish the remotes wouldn't drain so fast.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. I enjoyed it and passed it on to my little brother, upgrading to the pro

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    Playstation Exclusives

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this system for the PlayStation exclusives such as spiderman & God of War. Those two titles alone make this a 5 star purchase for me. Overall though, i dont have anything negative to say, especially when most games are cross platform now

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed

    Rated 5 out of 5 stars

    The Best Console Ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony continues the legacy of the Playstation with this console. Almost no loading times is amazing. Really not that much of a difference from PS4 but looking forward to more games being developed for this console and we will see a difference.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing New Gen Console

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console has been amazing to use! It’s caught my attention and I am always finding new features and it’s already been 4-5 months since I bought it. Best new gen console. Love it a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing! Lots of fun to play. Would definitely recommend to any future gamer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent been dying to get one for a year now, with the new games releases coming out, since the price was right and where to go i had my decision made!! Plus also got that geek squad warranty

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The best entertainment device by far

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I simply loved this console the moment I opened the box. Since day 1 all the games and services offered by it were amazing. The best purchase I’ve done in a while.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best game console

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I score this deal right before Christmas, so far no issues, works great, we got a CD version but he prefers online purchases of games. He can watch Netflix, listen Spotify through it , since it has all main installed Apps in it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good console

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good console, I don't have my PC running for now and this is much cheaper than building. J.pressed with the graphics, but game selection is limited vs pc

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Electronic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great console, I have been waiting patiently for the past 3 years to purchase it due to its availability. And, finally I have the gaming system that I have always wanted.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps5 purchase

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent still have my ps5 till this day thanks Best Buy !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for gamers

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good gift. Got for wife. The only thing is that I had to buy more memory for it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best one yet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I just got mine a couple of weeks ago, I've owned now every generation of PS by far this is my favorite, worth it in every way... So much so bought a 2nd one for the gf cause I was tired of sharing lol

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS5 loving it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kids love it! Moved up from PS4 and noticeable difference. Also added extra memory (super easy step) and now have new and old games downloaded so all the kids are happy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Man i love this PS5 i also live the series x so like yeah did you read that steam review about this dude finding out he was nkt straight? Good for him. Also cats everyone loves cats

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    In my opinion

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had the system for about 2/3 years now and can says it runs pretty smooth and is what it’s said to be

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good system, I’ve enjoyed it a lot. Hopefully I can get another one

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS5 is the best console

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 is truly next gen. Allowing 1440p 120Hz on gaming monitors or even 4K 120Hz. The graphics are amazing. The controller feels great and they made it more ergonomic for extended playtime. The best console out there for sure.

    I would recommend this to a friend