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Customer reviews

Rating 4.9 out of 5 stars with 14674 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers consistently note the PlayStation 5's exceptional graphics and performance, praising its ease of use and fast load times. However, some users express concerns regarding storage capacity and the console's relatively large size. A few also mention issues with overheating and battery life in their feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 153 Showing 3,041-3,060 of 14,674 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS5

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4K is wonderful huge difference from the old gen, still Xbox and PlayStation the biggest competitors with both new consoles. Wish it had more storage but nothing a external drive can do :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2022 SONY PS5

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally the 2022 version of the PS5 console hopefully the new chip makes it run smoother and faster than the day one PS5 release editon 2020 console. Now PS5 is everywhere...XBOX, MICROSOFT DON'T GOT NOTHING ON SONY ENTERTAINMENT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First experience

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just recently bought the PS5. I had to take some time to get used to it switching from PS4. I love how new and easy yoh can transition through the entire system. Would recommend 100%.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PLAYSTATION 5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a excellent console .. to play the exclusives and then some .. is a one of a kind experience, it is a joy and pleasure to have this console in my household. Can’t wait to continue to enjoy this device

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Thumbs up

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my ps5 great gaming console, have put very many hours into it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems, great performance and storage space glad to have bought it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console! What else can you add here!)

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console! What else can I add here!) I bought without discs, since it seems to me that their time has already come to an end.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I could pick it up than rather ordering it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy I was able to just go and pick one up! Haven’t really had any problems. Only problem with the actual Ps5 is that storage is low. It says 825 gigs but really about maybe 670.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun console

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great buy when our older console went out. Its perfect for us because we have littles and no disc drive is very helpful for peace of mind. Also, with our TotalTech membership, we know it’s protected!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 plus 2 TB memory card

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it even tho had to spend extra money to put a 2 TB memory in it which I did right away well worth it to not have to pick and chose what games to keep loaded on your system!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It's awesome.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's awesome. Very fast and gameplay is awesome and I'm enjoying every minute of it. Only thing the storage space ain't great but you can always add more space with a SSD or external hard drive. You won't be disappointed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great as primary or second console

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a second PS5 for another room. Definitely nice not having to worry about constantly putting in and taking out a disk. I haven't had an issue with storage yet, but i still think 1TB is too low.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek console with ergonomic controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console for games, I've had PS since PS came out. Controller feel and ergonomics are great compared to other systems. I like that they are continuing to add legacy games and the UI is easy to customize and simple. Hopefully Sony will continue to push the boundary with performance.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Bae's Birthday Gift!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this a gift for my partner. She hasn't opened it yet but she's been wanting this for quite some time! Thank you Best Buy for such a smooth purchase! Update*** She loves it!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    My kids enjoy playing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave it four stars. The reason is for that I had to purchase play station+ after spending $540 dollars. On top of it, I paid about $69 more for yearly plan because my kids want me to buy games… The device itself is great. We had to purchase more controllers to have more players to join the games. However, we had to spend about $200 more for 3 more controllers. My kids can play games with their friends online and talk by using the mic feature on the controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had for a little over a year and still works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it, buy the remote too.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the purchase.. Had a PS4 since it came out and it finally had it's last moment. If you get the PS5 and know you use it for streaming media, do yourself a favor and get the remote.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony PS5 is just a great console. Easy to set up with an amazing game library. I love the system both the system and the UI. The container fits great in my hand and is surprisingly good for fighting games

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    We love our Ps5!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family absolutely loves our ps5 since the day we got it. It has great new features, fast adaptability, lots of games to choose from, and many more things that we learn from it everyday.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was good and I really liked how it was all packaged very well and handled with care. It’s way better quality then the ps4 that’s for sure so I would say worth the upgrade

    I would recommend this to a friend