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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 14674 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers consistently note the PlayStation 5's exceptional graphics and performance, praising its ease of use and fast load times. However, some users express concerns regarding storage capacity and the console's relatively large size. A few also mention issues with overheating and battery life in their feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 153 Showing 3,041-3,060 of 14,674 reviews
  • Rated 5 out of 5 stars

    Perfect Consle

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its an perfect product, this product gives me peace

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Would recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got one put an ssd hard drive and it runs better than my pc that was 2x the price, only complaint is consoles need to come with more storage

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Birthday Gift PS5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a birthday gift for my son. He loves everything about it. The graphics are amazing and the console has a sleek design.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Switch from Xbox One X to PS5

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 is amazing! I've been a long time Xbox player but when I started to play some mobile games and found that they were available to play on the PS5, I went out and bought one and the way I game has changed. Everything in my gameplay has been a lot more smoother and clearer after going from a Xbox One X to the PS5. The controller feels more natural and the details in game environments load/render a lot quicker. The 120 FPS in some games is also amazing. Wish I got the PS5 sooner rather than later.

    I would recommend this to a friend
  • Pros mentioned:
    Console, Graphics

    Rated 4 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids enjoyed it from day one, easy setup. Amazing graphics and love the controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I expected in the box. Comes with controller and cord

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ps 5 is worth it. It has all the performance you need in a system. Also if you buy one use it on its side due to and design flaw that makes the liquid metal used for cooling leak.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    PS5

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a ps5 from best buy the workers were very helpful i was in and out with my ps5 in minutes. So far i love my ps5 and the gameplay!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 definetly out preformed itself. The hype is definitely there. It runs smoother than the ps4 and its advancements and tweaks really do bring out what the industry has been working on. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great gift for teen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves his PS5. We have had ever Playstation made and this one tops them all........till the next newest one comes out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s a PS5. Why are you reading reviews in 2023?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a PS5, man. The pinnacle of Sony’s progress in the home console market. Nothing but excellence, from the hardware design to the UI to the games available. This was never gonna get a bad review from me. My experience buying it in-store was excellent as well. Walked in, looked around the ps5 area for a few minutes, asked an employee for help getting one. They told me that it was available at the register, so I went up there, and the very nice employee grabbed it and rang me up super quick and helpfully. Overall, an excellent customer experience.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    PS5 console edition

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graphics are phenomenal. Can play PS4 games as well! Backwards compatible.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Ps5 - worth it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my husband for Christmas and he absolutely loved it! The graphics and setup are amazing! Would definitely recommend purchasing if you’re a PlayStation fanatic from day 1!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than xbox got it got a great price definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ps5 adventure new to gaming

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is so easy to use, it even has voice control! The system runs smoothly. The aesthetics of the system is sleek and easy to store.

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Its fun, but like so is the series X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally got a PS5! After like, 2 years of waiting supply caught up. Overall im happy with it; the controller is cool and i with MS did something similar for the series X.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    New edition

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This playstation was out of stock for so long, I almost gave up. This was finally back in stock and works better than the previous edition. This is way faster.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Fantastic graphics!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waited before committing to the PS5, and I wonder why I waited so long. It is an excellent gaming system and fantastic graphics and gameplay.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Ps5 the best console

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it play all the time it’s very cool and makes everyone happy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fun and Straightfotward

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've enjoyed it so much. It was easy to set up. It is also easy enough to use that my kids don't need any help.

    I would recommend this to a friend