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Customer reviews

Rating 4.9 out of 5 stars with 14674 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers consistently note the PlayStation 5's exceptional graphics and performance, praising its ease of use and fast load times. However, some users express concerns regarding storage capacity and the console's relatively large size. A few also mention issues with overheating and battery life in their feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 154 Showing 3,061-3,080 of 14,674 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ok

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to purchase first time with the PlayStation five I love it I will make them I would recommend everybody get one are used to say I was too old, but the graphics and everything is this blows me away

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing console with great exclusives

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a solid gaming computer so i didn’t expect too much from a console. However, this far exceeded my expectations. Not only are the graphics amazing, it also has some great exclusives. The haptic controller is also a lot of fun!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Os5

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ps5 is the latest hamming in technology . There is no better system out . My kids are very happy with it and we can’t wait for all the new games that drop for it . That is Best Buy !

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great console!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used to only have Xbox’s. The controller of the PS5 is wayyy superior in my opinion in comparison to the regular microsoft (Xbox). I always feel steered into playing with the PS5 rather than my Xbox as of now.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my partner. It is a great system. I have had ps before and I have always liked them. So far this one has been great, games are amazing on it. Would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Console this Gen

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 is a performer and my nephew has really been loving it coming from a slim PS4. Definitely get an SSD to go along with the PS5 as the built in storage runs out fast without expansion.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS5

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent console, have fun for hours, it’s really fast and better than others consoles

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Well made

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly fine, good storage and the controller lasted a surprisingly long time

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I adore this system.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing. I will always love nintendo. This is my first playstion: and after a long day at work. And my family is asleep. Playing for 30 minutes is just fun and anice get away. Good job sony.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The Best

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best video game I've ever seen, I'm very satisfied with this device, I always buy at best by because it's a complete store and has the best service, I'm a very happy customer, thank you very much to best by.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Honest Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Playstation is absolutely wonderful. Constant 60fps at 4k resolution on our homes 55inch plasma tv. God of War Ragnarok was done justice by SONY and the machine they have created.

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed

    Rated 5 out of 5 stars

    awesome uprgrade from a ps4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i had a ps4 but it was starting to get slower and barely ejecting the discs so i upgraded and this thing is awesome everthing loads 20x faster and so far hasnt had any issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Husband ❤️

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife bought for me as a birthday/ Father's Day gift. I'm very happy with the gift but wish she could have gotten the Black Friday price..all in all great price and system.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth the wait

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ps5 does not disappoint. We waited more than a year with the whole pandemic issues of only a certain few being sold. But my son and I are overly excited having this along side our other gaming consoles.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Would recommend!!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cool and powerful console, that’s to be expected coming from Sony. The $500 price tag is also justified when you look at the amazing catalog of games and performance 10/10.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great consolé would recommend for any kids or family members great gift ideal.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    TOP GAME For Controller

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AWESOME, I am too Happy I got a PS5 PLUS I'm deaf with cool new added volume and sound change to vibrate with the controller at sound a story and racers make real life in the game.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console, no complaints. Playstation > XBOX..

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth The Wait!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shipping speed was awesome! My son loves this game and I love the price! I’m so glad I waited to purchase from Best Buy! No problems with the device at all. The graphics are beautiful and the device is sturdy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My review

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this gaming console thanks to Best Buy for finally let me get it for a reasonable price salute to ya I definitely recommend to all game lovers.

    I would recommend this to a friend