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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 14674 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers consistently note the PlayStation 5's exceptional graphics and performance, praising its ease of use and fast load times. However, some users express concerns regarding storage capacity and the console's relatively large size. A few also mention issues with overheating and battery life in their feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 154 Showing 3,061-3,080 of 14,674 reviews
  • Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Simply awesome!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It arrived in only 2 days, no damage at all, working perfectly fine. A little less than 1TB of storage but unless you're gonna play 40 online games simultaneously, you'll be fine

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Amazing!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say about this product? It's simply powerful and wonderful. The graphics are excellent. It's the best console that can exist.

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Needs more space

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The game console has been perfect! I have access to so many games. I would suggest buying a card for additional storage though.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Ps5 is good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s amazing it has good games, it’s fast, great quality, worth the money, it has a lot of amazing things to it

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Spidey

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It played spiderman and it was wonderful. Guess better battery life on the controller would be good, but the haptic triggers are cool

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ps5 has a modern designing look to it all around making it a great choice to play on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have loved my PS5. The DualSense controller is incredible, and I love Sony first party games like God of War, Horizon, The Last of Us, so this was a must get for me.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great for a present

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son and he absolutely loves it, it has great graphics, the fans aren’t that loud, and it has a ton of great games to pick from!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Console

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love It. Just don’t like that Sony doesn’t sell it’s consoles with expended memory already pre installed like the PS4 pro with 1 TB of memory. Other than that I love my PS5

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    PS5

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're buying a PS5 you probably know what you are getting lol. it is a good console, I like it a lot more than the PS4

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    PS5

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brougjt for myself but my youngest has claimed it. Got lots of physical copy games but very easy to download from the sony play store. Would recommend getting additional controllers away.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    PS5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a PS5 and it wasn’t not working properly. With protection plan was able to swap out and get a new one. The new one is awesome and works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Counsel

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good system and the graphics are pretty good. Wish Playstation would come out with more game selections

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Love the Graphics

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful resolutions. I bought this for my daughter she absolutely loves the graphics on this system. She says it’s better then her previous PS4

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love it!! We upgraded from the PS4, and it so much faster, way less connection problems, and overall a best console. Controller is also very cool.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Game surfing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More of an Xbox player but I just had to have this PS5 digital. Its pretty awesome in performance and especially love how i can jump jn between games (wife hates that) lol.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Worth buying

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    System is awesome but once again I don’t think the controller keeps a charge long enough only thing I don’t like other than that the system is a blast happy I finally got one

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    So much better than i expected

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast so many options and considering it took me over two years to finally get one and i was still blown away by it says alot. So stop reading and go buy it you ont regret it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely loveee the PS5. It came with a nice stand and it’s very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Awesome game console

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Playstation 5 graphics are awesome. If you perfer Playstation over xbox you already know. Best buy never disappoints me. I brought 4 of them already

    I would recommend this to a friend