Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $224.99
Clearance
The comparable value price is $349.99

Customer reviews

Rating 4.9 out of 5 stars with 14674 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers consistently note the PlayStation 5's exceptional graphics and performance, praising its ease of use and fast load times. However, some users express concerns regarding storage capacity and the console's relatively large size. A few also mention issues with overheating and battery life in their feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 155 Showing 3,081-3,100 of 14,674 reviews
  • Rated 5 out of 5 stars

    Playstation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best birthday gift ever. Not a gamer but great price and my kid loved it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    PS5 Goodness

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great gaming console, it is extremely fast, lots of fun with it, the best thing is that it is on stock now! We don’t have to pay crazy prices to have it !!

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Ps5

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about the ps5 the only thing I dislike is the fact that you have to buy a storage device to download more games it runs out of storage quick

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Blaze

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this unit to use as a DVD/Bluray player since it’s made by Sony, and will play any brand DVD/Bluray disc. After just over the 1 year warranty, I bought a few games for it, and they kept freezing (DVD’s played just fine, just wouldn’t allow games to be played.) Found out that it was a common issue when these particular units were built, but no recalls and just out of the 1 year warranty. Disappointing that Sony wouldn’t do anything about their known power pack issue. Glad they have fixed the power pack issue in their newer units, but not happy that they didn’t stand behind their product. I now have a new model that works as designed, and this original one that I just use as a DVD/Bluray player.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Amazing product!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product I have been using it everyday the only problem is slightly smaller storage space but besides that it is worth every penny

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Exceeds expectations

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The upgrade was great. I bought specifically for Baulder's gate 3, and have already bought several other games because the quality is good.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great system, really enjoying it so far!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy I was finally able to get the disc version of this! What a great system with amazing graphics and fluid gameplay. I am a guy in my 40s, and this has been a lot of fun this winter.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Ps5 Disk Version

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from ps4 pro to this monster!! Amazing!! Amazing!! Amazing!! I would highly recommend if you are looking for a gaming console!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing entertainment unit! Obviously the games are great but the performance has been amazing compared to the previous generation.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    PS5 Disc Console.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not too bad. I bought it to play GOW Ragnarok and it has not disappoint. Its kinda of big. Im planning on buying different color covers and memory for on black friday. Hopefully there's some sales.

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it I play it everyday no issues. I do think I should have got more storage.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    PS5

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had it over a year. Overall its been amazing and had to issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best store ever

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service I received was absolutely amazing. Picking up my PlayStation five was smooth and easy. I was greeted with a healthy smile and a great vibe. The staff was Knowledgeable and knew where everything was. Even left with a new headset

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Solid purchase

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic console!! Storage is a little small but good games

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Very Nice addition to the man cave.

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving the console and looking forward to the new Spider-Man game coming out. Graphics are very nice and haven’t had any issues with anything thus far.

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Ps5 digital Media edition opinion

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device.Especially with PS plus. I recommend ratchet and clank and sackboy for users with children. It would be better if standard storage was larger.

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    Ps5

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice equipment i play every single day , thanks Best Buy always have what u want

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    PS5 review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my PS5 love the new feature and it also has Apple Music and it works perfectly fine love the graphics on Fortnite looks so realistic

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Just W-O-W

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    counldn't ask for more, perfect graphics, really brought the gaming experience a whole notch up. Can't imagine what's next in their pipeline, should be wild.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Ps5 is unrivaled

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have nothing negative to say whatsoever. The gameplay is amazing, it is fast, and its miney well spent. Do yourself a favor and get one!

    I would recommend this to a friend