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Customer reviews

Rating 4.9 out of 5 stars with 14674 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers consistently note the PlayStation 5's exceptional graphics and performance, praising its ease of use and fast load times. However, some users express concerns regarding storage capacity and the console's relatively large size. A few also mention issues with overheating and battery life in their feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 155 Showing 3,081-3,100 of 14,674 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best console

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best console in the market with the best titles in my opinion. With the PS subscription service, you’re all set.stock storage is lousy but adding SSD is cheap and easy.

    I would recommend this to a friend
  • Pros mentioned:
    Loading speed

    Rated 5 out of 5 stars

    One of the best consoles out there

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been waiting a few years to finally get this. Such a great console and amazing processing speed and load up times. I love my xbox but the ps5 is a nice upgrade. Definitely pleased with my purchase

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I love this console!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love playing my PS5! Everything works perfectly and smooth. Recommend this for everyone to buy from Bestbuy since thay have lots of concole in every locations. Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriend and I have been waiting to purchase a PS5. Thankfully I was able to get approved for a credit card and take this baby home! we love it very much, will be purchasing more items!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its a PS5

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great I prefer it for the convience I wish it had more onboard storage but easy solution to that if you have to have the cash and have to hve your games immediately accessible.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS5

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean its a Playstation 5. It plays games. Only thing missing is the ability to time travel to when i didn't have any responsibilities so I can have more time to play my Playstation 5.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Mind blowing

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought the console was over hyped. But when I got it and played a few games... I was blown away by the graphics and the performance. I got street fighter 6, Fortnite, and pre-ordered Mortal Kombat 1.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally switched to PS from Xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Playstation just has too many good exclusives. But Xbox still has the better thumbsticks on controller. Im blown away how everything else on the PS controller is so much more advanced than Xbox, though.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent first game console

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent gaming console! Our son LOVES it! We got it for him for Christmas. He's 15 and it was his first game console. Its a great thing for our family to do when it's raining or too cold to go outside.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive been holding off purchasing a ps5 cause my ps4 has been amazing but im happy I took the leap no issues so far and im hoping i get 10 years out of it like my ps4

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth the wait

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my son for his birthday. He has been thoroughly impressed at the smoothe running and digital graphics. Transition from his old PlayStation was fairly seamless as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PlaySation 5 for the child

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son has been very happy with his new system. system is quick and the images are way better. The trade in process was easy as well. Enjoy the easy process of buying with Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth the switch

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using for months now and haven't had an issue with anything. Great system, lots of exclusive games that are undeniably worth the switch from Xbox.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS5 is a must buy!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When gaming the flow of game is pefect and the graphics are amazing. Have 8k HDMI cord attached to 85" Samsung UHD TV and the attention to detail is one of a kind.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent console, worth the price for sure. Can play many titles including ps4 games.

    I would recommend this to a friend
  • Pros mentioned:
    Game selection

    Rated 5 out of 5 stars

    Dual Sense is a difference maker!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After being an Xbox player for years, I made the switch to PS5. The exclusive titles are amazing but the dual sense controller enhanced the game play experience in ways that are far superior to me.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Lives up to the hype

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No regrets impulse purchase. As a long time Xbox owner, I have to say the PS5 lives up to the hype. The controller is great, and everything I have played so far has run well and looked good

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PlayStation5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi! Everyone, I was able to get my son, his Christmas gift early. He’s enjoying his PlayStation5 very much. He is playing with his friends and family and friends online.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Experience

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pickup Process was extremely easy and the product was in great condition when I received it. Months later the item i still running perfectly as if I just pulled it out the box.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing Christmas gift

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was the perfect gift adopted a family for Chris and this was one of the children most wanted gift… was the only store with it available

    I would recommend this to a friend