Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $224.99
Clearance
The comparable value price is $349.99

Customer reviews

Rating 4.9 out of 5 stars with 14674 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers consistently note the PlayStation 5's exceptional graphics and performance, praising its ease of use and fast load times. However, some users express concerns regarding storage capacity and the console's relatively large size. A few also mention issues with overheating and battery life in their feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 157 Showing 3,121-3,140 of 14,674 reviews
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    PS5 IS AMAZING

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The console is amazing. Games may be a bit expensive lol but I love this overall. The quality, the graphics. Everything is chefs kiss.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    It’s a PlayStation

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s got a disc slot, it plays 4k movies, comes with one controller. Great graphics, great gameplay, it’s a PlayStation. It works as intended

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Love my PS5!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great! The graphics are amazing and there were no problems setting it up. Picking it up from the store was a breeze!

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    PS5 for the win

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my PS5. I get to play all the cool games like God of War, Spider-Man, etc. fast and the controller has some good weight to it. Love it

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Awesome system.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! This is such a great system that I very much enjoy. I have purchased 3 this far. For my homes. Graphics and gameplay are to tier.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Ps5

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is what it is, great gaming console for sure. Minor flaws you gotta be careful with like the hdmi port, but overall good and fast

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Best console

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graphics, load speed, the controller layout pretty much everything about this machine is top notch in my opinion. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    PS5 or Nah

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console with a decent amount of exclusives. Plus the controller feels so good compared to PS3 and 4. Spiderman 2, here I come.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great console, and love the look

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had a lot of fun with this console. Lots of great games and love the look/style (I know I am in the minority on that one). So far it has performed very well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a really beneficial and productive purchase! I was able to sign up and get approved for the credit card which gave me a discount towards my purchase. I really like have the credit card in handy as I can make payments within my balance and so on. My brother really loved this as a birthday gift and it was the best purchase I have made, would totally recommend to others and the Best Buy team/cashier helping me that day were so incredibly helpful and so grateful for all their help. Customer service was amazing!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Big upgrade from ps4

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet, doesn’t overheat, looks great! I also recommend the PlayStation extra subscription. Only problem is the controller only holds its charge for 2-3 hours

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 JUNKIE

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves his game console. Access to the latest games before they come out. And the convenience of downloading and streaming apps are very convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    The perfect gaming console

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from Xbox Series S to PS5 Digital edition. I would like to say that its been the best upgrade I ever had in my life. The gameplay is wayy better than that on Xbox.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is so much better than the ps4 no glitching and doesn’t freeze up 30 times while you are just trying to look at the party or at your friends list

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    PS5 review

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 runs smoothly and extremely efficient. The load times in games are practically non existent and the graphics look amazing.

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Ps5

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of playing games is so good, The graphics especially when you have a 4k tv. I love my ps5. I do wish there was more storage.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Birthday gift!a

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best birthday gift ever! I got this from my son for his birthday and he loves it. He went from a PS 4 to a five and it is so much clearer and runs faster

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Availability

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent PlayStation ,performance is incredible . It was easy to buy and thanks to Best Buy for keeping everything in stock.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Happy PS5 owner

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graphics are amazing and fps is solid in every game I’ve played and with loading times being almost non existent compared to last gen consoles

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift for my nephew

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s hard to say no to my nephew who happens to also be my godson. Kid jus graduated from hs with honors and star baseball player. Headed to college. Great role model for his brothers and jus all around good respectful young man. He says TT I really want a PS5 I say nephew it’s waiting at the service desk for you to pick up. He grabbed it and has been in heaven ever since. Definitely a great purchase and I haven’t heard any complaints. I have one for myself as well and I say out of all the PlayStations I have gotten by far I like this one the best!!!

    I would recommend this to a friend